Top Tech Support Jobs in Dallas, TX

The Cloud Support Expert provides technical support to customers by troubleshooting and resolving issues related to the SaaS platform. The role includes monitoring system performance, ensuring customer satisfaction, conducting training sessions, creating documentation, and contributing to continuous improvement efforts.

The AV Truck Technician will maintain and modify autonomous vehicle platforms, perform inspections, and work with engineers on hardware system development. Responsibilities include maintaining documentation, completing tasks with quality standards, and ensuring a safe work environment while collaborating with teams to improve processes.

The Tier 1 Help Desk Support Technician is responsible for managing IT support tickets, participating in on-call schedules, onboarding clients, and providing technical solutions while documenting tasks. The role emphasizes proactive communication and offers opportunities for mentorship within a collaborative environment.

As a SharePoint Administrator, you will manage the development, configuration, and security of SharePoint, implement Power Platform solutions, and provide user support. You'll also oversee integration with other platforms, document platform elements, and improve document management processes.

The JIRA Administrator will provide support for Atlassian tools like Jira and Confluence, aiming to increase user adoption through system improvements. Responsibilities include troubleshooting technical issues, driving collaboration, and mentoring support engineers. The role also involves maintaining customer focus and contributing to process enhancements.

The Consultant II will be responsible for installing, configuring, supporting, and troubleshooting hardware and software in client environments. This role involves working with project teams on implementing collaboration solutions, providing Tier 2 support, developing proposals, and participating in project meetings to ensure timely and budget-compliant delivery of solutions.

The IT Service Management Lead will enhance IT service management tools, administer platforms like ServiceNow and Jira, manage ITIL processes, and ensure adherence to SLAs. Responsibilities include workflow improvements, incident management, training users, and customer support with a focus on service delivery and automation.