Top Tech Support Jobs in Dallas, TX

The IT Support Manager leads a team of technical support specialists to deliver exceptional client service and manage complex IT issues. They drive initiatives to enhance client satisfaction, oversee incident management during outages, develop new support processes, and facilitate team training, all while staying updated on technology trends.

The Sr. Application Support Engineer will provide 2nd line technical support for application and cloud infrastructure, manage incidents and disaster recovery strategies, and mentor junior team members. This role requires collaboration with technology functions to improve IT service delivery and accountability for service reviews and support processes.

The Associate Technical Support Engineer at Funnel Leasing provides exceptional customer support for software products, troubleshooting complex issues, collaborating with engineering teams, and maintaining knowledge base resources. This role emphasizes strong customer relationships and continuous learning for the technical support team.

The Technical Support Analyst I will assist customers with Greenstone software products, providing troubleshooting, documentation, and training while ensuring timely resolutions to issues. Responsibilities include customer communication, creation of knowledgebase articles, and assisting with training and projects as needed.

As a Tier 3 Support Engineer, you will resolve complex technical issues for end-users and internal teams, assist with bug fixes using Python scripting, troubleshoot logs with AWS and Kibana, and generate reports from user data using SQL and MongoDB.

The Senior Technical Support Engineer is responsible for providing top-notch technical support for Apollo's OSS and SaaS products, managing customer support tickets, collaborating with engineering teams, and maintaining technical documentation. The role involves troubleshooting Kubernetes clusters, AWS, and GCP environments, as well as streamlining support processes while ensuring customer satisfaction.

The role involves analyzing client requirements for Odoo architecture, implementing and customizing Odoo solutions, providing training and support to clients, and collaborating with teams for ongoing development and troubleshooting.

The SAP FICO Consultant will manage the full project lifecycle, identify and document business requirements, conduct Fit/GAP workshops, create functional specifications, conduct training for key users, design unit tests, create Core models in SAP, and provide post-go-live support.

The role involves managing the full lifecycle of projects, identifying business requirements, conducting workshops, writing specifications, training key-users, and providing post go-live support. The consultant will work on SAP FICO implementations and ensure solutions meet business needs.