Top Tech Support Jobs in Dallas, TX

As a Network Support Engineer at Cytracom, you will troubleshoot hardware and network issues, assist with PBX systems, manage tickets in Zendesk, maintain communication with customers and vendors, and escalate problems as needed, all while becoming proficient in Cytracom products and services.

The Technical Administrator for SAP Ariba at McKesson will oversee administration and maintenance of the Ariba platform, ensuring its maximum utilization. Responsibilities include managing system configurations, integrations with other SAP systems, compliance with the Sarbanes-Oxley Act, user training, and support. The role also involves monitoring system performance and managing user access rights.

As a Senior Technical Support Engineer at Palo Alto Networks, you will engage with customers, providing technical support, fault isolation, root cause analysis, and collaborating with engineering teams for product improvement. Your role involves addressing complex issues, offering personalized assistance, and facilitating better security practices for clients, while also authoring technical documentation.

The Technical Support role involves maintaining and installing hardware and software systems, troubleshooting technical issues, and supporting end users. Responsibilities include building and repairing PCs, assisting in network configuration, managing inventory, and collaborating with vendors.

This position supports process leaders in planning and implementing process improvement and reengineering. Responsibilities include data collection, process documentation, metric analysis, and ensuring alignment across functional areas. The role involves tracking and analyzing results and supporting team activities and issue resolution, with some travel required.

The Senior Manager, Technical Support for RAN at Mavenir oversees technical support operations for communication service providers, focusing on cloud-native network solutions and automation. They are responsible for managing support teams and ensuring optimal service delivery to clients.

The IT Support Analyst II provides technical assistance to users, resolving hardware and software issues, installing and configuring desktop software and hardware, and managing user accounts while ensuring excellent customer service.