IT - Helpdesk Analyst

Reposted 4 Days Ago
Oklahoma City, OK, USA
In-Office
Entry level
Information Technology • Software • Big Data Analytics
The Role
The role involves providing customer and technical support, troubleshooting issues, and ensuring the installation and maintenance of various technologies.
Summary Generated by Built In
Company Description

My name is Soujanya. Kothuri My contact number 510-370-4561 and I'm a staffing specialist at Intelliswift, a global staffing and IT consulting company. We are constantly on the lookout for professionals to fulfil the staffing needs of our clients and we currently have a job opening that may interest you. Below is a summary of the position

Job Description

Job Description:

Provides customer and technical support through analysis and problem solving to facilitate installation, implementation, maintenance, education, and documentation of a variety of technologies.

Position Comments:

  • Flexability to work any shift
  • Good communication skills necessary
  • Good troubleshooting/reasoning ability
  • Must be able to make it work on time each day
  • Typing skills are preferred (average 25+ wpm)

Thank You & Regards……

Soujanya. Kothuri

Sr. Technical Recruiter

Additional Information

NICE TO HAVE:

Skills Required

  • Good communication skills
  • Good troubleshooting/reasoning ability
  • Typing skills (average 25+ wpm)

Intelliswift Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Intelliswift and has not been reviewed or approved by Intelliswift.

  • Fair & Transparent Compensation Pay is considered okay to good, with some technical roles (e.g., QA/engineering) seen as market‑aligned and showing stronger sentiment by role and geography. Feedback suggests perceptions of fairness are stronger in U.S. contexts than India‑focused data.
  • Career-Linked Recognition & Rewards Recognition and rewards programs are highlighted alongside competitive pay and learning and development. Feedback suggests these elements are positioned as part of the total rewards offering.
  • Wellbeing & Lifestyle Benefits An Employee Assistance Program and wellness reimbursement are called out among company‑listed perks. Flexible work environments are also emphasized as part of the overall benefits narrative.

Intelliswift Insights

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The Company
HQ: Santa Clara, CA
1,411 Employees
Year Founded: 2001

What We Do

What do we do? Intelliswift delivers world-class Product Engineering, Data Management and Analytics, Digital Enterprise, Digital Integration, Salesforce, and Talent Solutions to businesses across the globe. We empower companies to embrace new technologies and strategies along their digital transformation journey through data-rich modern platforms, innovation-led engineering, and people-centric solutions. Strong customer-centricity makes us a trusted ally to several Fortune 500 companies, SMBs, ISVs, and fast-growing startups. To whom do we cater? Industries: Technology, Media, Telecom, Pharma, Healthcare, Banking, Financial Services & Insurance, Retail. Where are we headed? We are driven to leverage our innovation and deep expertise to create a long-lasting impact for our customers and stakeholders. What drives us? • We believe in delivering sustainable and future-driven solutions. • We believe in enabling everyone that works with us – from clients to partners to employees. • We believe that the future belongs to those who Love the New – which is why we are constantly reinventing and innovating NEW solutions to enable businesses to stay ahead of the competition.

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