Top Support Engineer Jobs

The Technical Support Engineer will provide technical assistance and troubleshooting for UFACTORY's robotic arms and their software, enhance technical documentation, and support customer inquiries regarding SDK and APIs.

Provide production support for Java web applications and services, diagnose and resolve complex production issues, deploy patches and enhancements, work full-stack across UI, controller, backend services and databases, and collaborate on automated testing and CI/CD within a small technical team.

On-site application developer responsible for designing, building, testing, and deploying enterprise applications using C#/.NET, SQL, and AWS. Support mobile app features, create reports (SSRS/PowerBI), maintain legacy systems (Informix-4GL, WordPress), and collaborate with technical leads and users to deliver solutions.

Provide in-house IT support and operations for a fast-growing AI company: troubleshoot Mac and Windows hardware/software, manage user lifecycle and access, onboard employees, maintain office IT and AV infrastructure, run asset procurement and inventory, build self-serve knowledge resources, automate workflows, and assist with systems administration across cloud services.

Support, configure, troubleshoot, and maintain cloud/enterprise financial applications. Serve as technical/functional SME, manage user access, create custom reports, perform data manipulation and QA, coordinate integrations and updates, support implementations and SOX audit activities, and communicate status to stakeholders.

Write, test, debug, document, implement and maintain mainframe applications. Assist Programmer/Analyst on complex projects, prepare specifications and documentation, and work independently or in teams to solve unique technical problems.

Develop, test, debug, document, implement and maintain mainframe applications. Assist on complex projects, prepare programming specifications, and work independently or in teams with high autonomy.

Serve as the technical bridge between EAI R&D and external stakeholders by preparing and operating robotics demonstrations, sourcing and maintaining demo hardware, deploying and flashing software, designing demo scripts, co-hosting client visits, and relaying feedback to product and R&D teams to drive commercialization.

Own and triage the support queue for LiteLLM, diagnose and reproduce customer issues, drive root-cause fixes, submit pull requests for bugs, and represent customer needs to engineering.

The Systems Support Engineer is responsible for developing technical training materials, creating documentation, and delivering training programs for engineering processes and specifications.

This role entails leading a team in developing technical training materials and documentation, managing project tasks, and interfacing with clients and experts.

This role involves developing and delivering technical training programs, creating instructional materials, and translating technical information for users, with an emphasis on web-based documentation and training modules.

Seeking a Sustaining Support Engineer with expertise in Linux systems to provide troubleshooting, diagnostics, and root cause analysis for enterprise storage solutions. Requires experience in scripting and network debugging.

The Network Management Support Engineer will provide support using Linux/Unix, networking knowledge, and customer support skills. Experience with databases, Java, and virtualization is essential.

Own the support surface: handle live chat and ticket queues, triage and reproduce bugs, fix small issues, escalate cleanly, and build AI-driven automations to reduce repeated tickets.

The Cisco Support Engineer will troubleshoot and resolve VoIP applications issues, perform operational readiness testing, and support life cycle maintenance for VOIP platforms.

Support Engineers at Roboflow provide consultative technical advice while managing customer issues and fostering strong relationships. They help enhance customer experience with Roboflow’s computer vision solutions and contribute to process improvements within the support team.

The Sterling OMS Application Support Engineer will manage incident tickets and production issues, requiring strong expertise in IBM Sterling OMS and communication skills.

The Tier 3 Support Engineer will analyze and troubleshoot live-site issues, perform application support, and manage server and software administration tasks while ensuring excellent customer service.

Monitor and support active manufacturing projects to keep schedules and budgets on track. Coordinate resources, track risks and issues, create and maintain plans/schedules/reports, communicate status to stakeholders and customers, lead cross-functional problem-solving, and ensure documentation and process compliance. Support production teams with technical understanding of drawings and specifications.

The Lead Application Support Engineer designs, supports, and maintains applications, resolves incidents, and collaborates on development and audits, requiring expertise in application functionality and the software development lifecycle.

The Project Support Engineer provides technical expertise and leads a maintenance team, ensuring efficient planning and execution of maintenance on U.S. Navy ships.

The L1 Support Engineer provides first-line technical support for issues related to Microsoft 365, account access, and devices while ensuring effective communication and documentation.

As an L1 Help Desk Technician, provide first-line support for technical issues related to Microsoft 365, Active Directory, and service requests. Troubleshoot and escalate issues as necessary, ensuring effective communication with users and maintaining documentation.

The L2 Support Engineer diagnoses and resolves complex technical issues, manages support tickets, mentors junior staff, and optimizes user technology experiences.