Top Support Engineer Jobs

Provide technical support for CloudReady to US and European education and enterprise customers by troubleshooting issues, managing cases, and ensuring customer satisfaction.

As a Technical Support Engineer at Databento, you'll handle customer inquiries, resolve common issues, and escalate more complex matters, ensuring effective use of APIs and data products.

Assist with monitoring system performance, uptime, and reliability; support incident response, troubleshooting, and root cause analysis; monitor SRE alerts in Slack and report issues; learn cloud platforms; and collaborate with development and DevOps teams.

Provide field service support for semiconductor manufacturing systems including commissioning, breakdown repairs, preventative maintenance, and customer-facing technical support. Troubleshoot RF, pneumatic, vacuum, electronic, PLC/DeviceNet and computer issues to component level, complete field reports, and recommend product/process improvements. Work autonomously in fab cleanrooms and travel frequently to customer sites.

Provide onsite and remote troubleshooting, diagnosis, and repair of complex semiconductor capital equipment. Prepare field reports, manage parts inventory, mentor junior engineers, assist installations, and maintain customer satisfaction while completing required technical training and certification.

Provide developer-focused support for Supabase users: triage and resolve support cases, reproduce issues, create test cases, escalate to engineering, monitor GitHub channels, and identify tooling improvements to reduce time-to-fix.

Provide Tier 1-3 cloud infrastructure support: monitor environments, provision tenant VPCs, configure roles and access, maintain secure operations, automate with IaC/tools, escalate issues, and contribute to operational deliverables and performance metrics.

Lead software release readiness, integration, deployment, and production stabilization for warehouse automation systems. Build and support CI/CD pipelines, Kubernetes deployments, infrastructure automation, tools, and operational processes. Troubleshoot complex application, infrastructure, database, and distributed-system issues; mentor engineers; and coordinate with Engineering, DevOps, QA, Operations, site teams, and customers. Travel 10–20% for deployment activities and release events.

The Customer Support Engineer will handle technical issues, work closely with customers, perform field services, and advocate for account priorities while ensuring customer satisfaction.

As a Customer Support Engineer, you'll handle customer issues, develop solutions, and collaborate with teams on post-sales activities, ensuring customer satisfaction with VAST Data's AI infrastructure products.

The Product Support Engineer will engage with customers, create knowledge base content, provide feedback on the product, and support process development.

The Automations & AI Specialist will enhance customer support using AI tools, optimize workflows, and analyze data to improve efficiency in product support.

The Application Support Engineer provides application support for complex technical issues, collaborates on projects, and develops leadership skills. Requires strong programming abilities.

Manage information needs, provide technical support for Web Services and .NET frameworks, advocate for clients, and handle technical issues.

The Technical Account Manager serves as the primary technical escalation for grocery customers, addressing complex issues, monitoring account health, and ensuring operational stability on the Vori platform.

The Associate Linux Support Engineer will provide technical support, troubleshoot Linux issues, and enhance customer satisfaction while learning and contributing to Canonical's services.

The Cloud Support Engineer will optimize cloud infrastructure, manage identity and access mechanisms, respond to incidents, and ensure data compliance with FedRAMP High controls.

As a Technical Support Engineer, you will troubleshoot technical issues, develop support tools, and enhance customer experience using Laravel.

Provide onsite first/second-level desktop support via phone, walk-in, and ServiceNow tickets. Troubleshoot hardware, OS imaging/configuration, printers, mobile devices, basic networking and VPNs. Maintain ticket updates, knowledgebase articles, and client documentation; participate in help desk queue and occasional on-site travel.

The Website Support Analyst/DevOps Engineer supports and optimizes applications and systems, troubleshooting issues, coordinating resources, and maintaining environments for developers. They also ensure performance of public-facing technology and provide on-call support.

The Technical Support Engineer will handle customer support tasks from ticket to resolution, write code for bug fixes, engage in sales discussions, and create documentation. They are responsible for customer health and debugging, working collaboratively with customers and engineers.

Senior technical support engineer responsible for implementing and migrating IBM i systems on IBM Power platforms, performing onsite installations, managing SAN/VTL/replication and LPAR tasks, providing SME input to presales, resolving escalations, coordinating with stakeholders for acceptance into service, and supporting operational governance within ITIL-aligned environments.

The role involves Java web application development, application support, troubleshooting technical issues, and collaborating with teams for software enhancements. On-call support is also required.

The Lead Technical Support Engineer resolves complex technical issues, provides mentorship, collaborates with teams, and improves support systems.

Responsible for application maintenance and support for the Sterling suite, including customization and system integration of SOA-based products using Java technologies.