Top Support Engineer Jobs

The Engineer, Technical Support role involves assisting customers with technical issues and ensuring satisfaction with Packsize products.

As a Support Operations Engineer, you'll enhance customer interactions by analyzing data, improving processes, and optimizing support tools, contributing to overall operational efficiency.

The Staff Systems Engineer will manage incident responses, support cloud migrations to GCP, enhance observability, and mentor junior engineers while ensuring high availability in critical market systems.

Provide advanced technical support for IPConfigure video management software: troubleshoot, debug, write scripts, build/configure servers, document solutions, produce knowledge-base content, and escalate bugs while occasionally supporting on-site deployments.

The role involves training and supporting SOCOM in integrating intelligence systems, enhancing capabilities through technology integration and analytics, while communicating findings to leadership.

The role involves providing technical support to customers by diagnosing issues, resolving problems, and ensuring high customer satisfaction while managing complex inquiries and collaborating with cross-functional teams.

The role involves designing and implementing a PHY validation framework, collaborating with teams for automation, integrating systems, and mentoring engineers while optimizing validation processes.

The Staff Software Engineer will design, implement, and optimize SSD firmware features, conduct failure analysis, and ensure successful cross-team collaboration for SoC production.

As a Desktop Support Engineer, you'll support internal teams by resolving technical issues, onboarding new hires, managing device lifecycles, and improving support processes.

Support Anti-Tamper efforts by reviewing plans, developing databases, and collaborating with senior experts to enhance program protection in defense technologies.

The Enterprise Technical Support Engineer will provide high-level support to enterprise customers, troubleshoot complex issues, build documentation, and collaborate with teams to enhance customer experience and product improvements.

As a Technical Support Engineer, you will troubleshoot technical issues, develop support tools, and enhance customer experience using Laravel.

The Support & Implementation Engineer will implement solutions, troubleshoot customer issues, ensure technical documentation accuracy, and collaborate with engineering teams.

Provide technical support for complex equipment malfunctions, collaborate with Field Service Operations and engineers, and develop solutions to enhance product performance.

The VMware Support Engineer will provide level 3 support for VMware technologies, troubleshoot issues, enhance customer satisfaction, and manage critical situations while working in a global team environment.

As a Technical Support Engineer, you will provide expert troubleshooting, customer support, and guidance on Salesforce technology to resolve technical issues and enhance user adoption.

Seeking a Senior Full Stack Engineer for a support-focused role. Responsibilities include diagnosing issues, improving system reliability, and collaborating with engineering teams.

The role involves managing technical escalations, optimizing support processes, analyzing customer metrics, and collaborating with Product and R&D for a high-performing support organization.

The Technical Support Engineer will handle customer support tasks from ticket to resolution, write code for bug fixes, engage in sales discussions, and create documentation. They are responsible for customer health and debugging, working collaboratively with customers and engineers.

Provide technical support by diagnosing and resolving issues, collaborating with teams, and maintaining high standards of customer service in the cybersecurity field.

The Technical Support Engineer 2 diagnoses and resolves complex software and infrastructure issues across Windows, Linux, and virtual platforms while supporting enterprise customers and maintaining system efficacy in a managed services environment.

The role involves extending and maintaining internal applications and client portal, focusing on feature development, integrations, data pipelines, and UI enhancements using a modern tech stack.

Provide on-campus and remote technical support for university hardware, OSs and software; troubleshoot networks, authentication, A/V and instructional technology; manage tickets, document solutions, train users, and mentor student employees.