Since 1991, Collabera has been a leading provider of IT staffing solutions and services. We are known for providing the best staffing experience and taking great care of our clients and employees.
Our client-centric model provides focus, commitment and a dedicated team to help our clients achieve their business objectives. For consultants and employees, we offer an enriching experience that promotes career growth and lifelong learning.
The Collabera Way represents our fundamentals beliefs and is founded on the following building blocks:
Company Snapshot
- Over 12,000 professionals in over 40 locations across 3 continents
- Top 10 U.S. IT Staffing Firm
- Largest minority-owned U.S. IT Staffing Firm
- Top supplier to Fortune 500 companies
- Staffing Industry Analysts’ "Best Staffing Firms to Work For" recognition 4 years in a row
Job Title: CISCO Support Engineer
Duration: 3 Years
Work Location: Atlanta GA 30308
Job Description:
• Troubleshoot and resolve VoIP Applications for and Consumer Voice Over IP platforms.
QualificationsRoles & Responsibilities:
• Perform and coordinate trouble resolution for Consumer Voice Over IP platforms.
• Support the VoIP applications and life cycle maintenance teams within the VOIP NRC and Fault Management Groups.
• Will be responsible for performing Operational Readiness Testing (ORT) on routers, load balancers, and Session Border Controllers within multiple VOIP platforms.
• Performing the ORT requires this position to insure that all supported elements have the proper network connectivity, are configured properly, are functioning properly, proper alarming is occurring, and all Operational requirements are met.
• Identify and troubleshoot VoIP service impacting troubles.
• Experience in UNITY, Call manager Unity, voice CUCM, Cisco Unified Call Manager.
key: jobs in Atlanta, telecom jobs, wireless jobs, cisco, call manager, network administrator, network support, network analyst, voip services.
Additional InformationIf you want to apply for this position or know more about this position, please contact:
Aditika Sithta
973-606-3235
Skills Required
- Experience with VoIP Applications and Consumer Voice Over IP platforms.
- Ability to perform Operational Readiness Testing on routers and load balancers.
- Experience with Cisco Unified Call Manager and its services.
Collabera Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Collabera and has not been reviewed or approved by Collabera.
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Fair & Transparent Compensation — Pay is considered acceptable to strong on select technical contracts and in certain geographies, with some assignments described as substantially above typical consultant rates. Outcomes appear closely aligned to client budgets and market conditions, delivering solid value in higher‑demand niches.
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Career-Linked Recognition & Rewards — Compensation tends to track niche skills and client demand, leading to more favorable pay for specialized technical roles and markets. This structure helps some cohorts perceive their pay as market‑competitive.
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Wellbeing & Lifestyle Benefits — Offerings include access to mental‑health therapy sessions and gym membership or reimbursement. These additions complement core coverage in some roles.
Collabera Insights
What We Do
In our relentless pursuit of greatness, we are dedicated to developing individuals, creating exceptional teams, and cultivating a unique culture of unity and care. As providers of digital talent solutions, we aim to positively impact businesses and communities globally. We would be honored to be your trusted and uncommon partner on this journey.
