Top Support Engineer Jobs

The Level 3 Network Engineer will manage all aspects of network operations, ensuring systems remain operational 24/7, with responsibilities including design, implementation, troubleshooting, and team coordination to enhance network performance and security.

As an Associate Technical Support Engineer, you will support customers using proprietary products, respond to inquiries, manage cases, and provide feedback to improve products and processes.

The Software Engineer will build AI-powered support experiences across various channels, focusing on usability and effective problem-solving.

The role involves diagnosing customer-reported issues, debugging integrated systems, scripting solutions, and collaborating with engineering to address problems in real time.

The Support and Services Engineer is responsible for managing technical requests post-go-live, collaborating with teams on escalations, maintaining customer satisfaction, and performing Salesforce configuration updates.

The Oracle Developer will support FDW with database application development, performance tuning, and database design while providing production support and solutions to user queries.

Develop Oracle database applications, optimize queries, manage Oracle objects, and provide production support in a dynamic project environment.

As a Software Engineer - Support, you'll troubleshoot production issues, implement fixes, and collaborate with teams to enhance web platforms. You will also define backlog tickets and contribute to improving incident response processes.

The Senior Software Engineer will enhance post-purchase experiences by building AI-powered support flows, improving communication, and ensuring reliability in customer interactions.

Provide on-campus and remote technical support for university hardware, OSs and software; troubleshoot networks, authentication, A/V and instructional technology; manage tickets, document solutions, train users, and mentor student employees.