Tier 3 Support Engineer

Reposted 21 Days Ago
Be an Early Applicant
Redmond, WA, USA
In-Office
Mid level
Information Technology • Software
The Role
The Tier 3 Support Engineer will analyze and troubleshoot live-site issues, perform application support, and manage server and software administration tasks while ensuring excellent customer service.
Summary Generated by Built In
Company Description

Tech Tammina LLC

Job Description

Experience working in an Enterprise Production environment

Thorough understanding of service management foundations such as ITIL or MOF. 

Well Versed in Support process methodologies and escalation hierarchies

Analyse live-site issues quickly and possess a thorough understanding of client/server architectures and high-availability clustered environments .

Outstanding customer service/focus skills.  

Team Foundation Server Administration

SharePoint Administration

SQL Server Administation

IIS Administration

Windows Administration

Application Support and troubleshooting

Experience with monitoring tools

Experience with C#, .Net, or T-SQL, PowerShell

Qualifications

Azure, AutoPilot, Network troubleshooting

Excellent Verbal and Email Communication Skills

Good analytical and customer service skills 

Good Listening and decision making skills

Creativity and problem solving skills.

Knowledge of data mining methods

Knowledge of mathematical data treatment

Ability to work under pressure and perform multiple tasks"

Prior Microsoft experience, Experience in Finance Domain is a plus

Additional Information

Duration: Full Time

Eligiblity: GC & US Citizens Only

Share the Profiles to mkonni(@)1stitsolutions.com 

Contact: 703-349-1214

Keep the subject line with Job Title and Location

Top Skills

.Net
Autopilot
Azure
C#
Iis Administration
Powershell
Sharepoint Administration
Sql Server Administration
T-Sql
Team Foundation Server Administration
Windows Administration
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The Company
HQ: Chantilly, VA
361 Employees
Year Founded: 2005

What We Do

Tech Tammina is a blend in implementing Business Processes across onshore and offshore Software Development using Low Code platforms. This phenomenal transition made us a Digital Transformation Company. Tech Tammina contributed their vision on Offshore Outsourcing with its expertise in strategic global delivery models which makes a reliable Outsourcing Software Development Solution provider. Tech Tammina offers services by automating the Business Processes through Automation platforms, resembling RPA (Automation Anywhere, Blue Prism, and UI Path) and Business Process Management platforms (Appian, BPM'​ online, Mendix). We are engaged in providing Digitalized services through Custom Software & Application Development with Quality assurance and Testing preferences. We deliver our services and innovations through emerging technologies with utmost accomplishment. Our expertise implicates in reducing outlay and increasing the efficiency of the product and service by conveying the strategic advantage of Software Outsourcing and Offshore Software Development for the clients. Software development process with an exceptional and valuable deliverance involves in meeting clientele expectations. Tech Tammina is one of the efficient and flexible global eminent experts in outsourced Custom Software Development with rigorous Quality assurance and Testing measure.. Considering Risk involving and Project failure measures we implement powerful software solutions that meet the client expectations. We look forward to escalating the clientele appreciation for ages to serve for emanating generations.

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