Top Support Engineer Jobs

The Technical Support Engineer resolves technical issues for customers, supports integration with APIs, manages tickets, and documents solutions. They collaborate with engineering to improve products and must possess strong problem-solving, communication, and technical writing skills.

The PLSS Mechanical Engineer will develop and operate life support systems for spaceflight, ensuring efficient design, manufacturing, and integration for the Axiom EVA Spacesuit.

The Technical Support Engineer resolves customer technical support requests, collaborates with teams for issue resolution, and provides insights for product improvement.

Happiness Engineers at Automattic provide customer support via email and chat, improve customer experiences, and advocate for clients. They require strong technical skills, especially in WordPress and WooCommerce, along with exceptional communication and initiative.

As a Technical Support Engineer, you'll resolve issues for customers, manage support tickets, guide clients through products, and create resources to improve support efficiency.

The Systems Engineer III will support the integration and evaluation of autonomous systems simulations, coordinate with multidisciplinary teams, and execute system effectiveness simulations.

The Desktop Support Engineer will maintain and support desktop environments, manage endpoints, and assist users with Microsoft 365 applications in a fast-paced trading environment.

The IAM/Sailpoint Developer builds and supports IAM tools, develops integrations, troubleshoots issues, and maintains Sailpoint applications, ensuring compliance with regulations.

Provide advanced enterprise technical support for NodeZero customers, troubleshoot cloud, networking, and infrastructure issues, perform root cause analysis, assist deployments and IaC/container optimization, collaborate with engineering, mentor junior staff, maintain SLAs, and document solutions to improve support processes.

Provide mid-level remote support for customer environments running Linux, OpenStack and Kubernetes. Troubleshoot IaaS issues, reproduce bugs in labs, own escalations end-to-end, coordinate with engineering, perform datacenter hardware and networking triage, participate in on-call rotations, and create SOPs and change management artifacts.

The Automations & AI Specialist will enhance customer support using AI tools, optimize workflows, and analyze data to improve efficiency in product support.

The Associate Engineer in Tech Support will assist in technical product support, solve customer issues, and collaborate with teams on innovative solutions.

Provide enterprise-level technical support for Amplitude: troubleshoot, diagnose, and resolve customer issues via email/chat, escalate complex tickets, maintain SLAs and on-call rota, collaborate with Customer Success, Product, and Engineering, create/update documentation, and improve support processes to drive customer adoption and data trust.

Develop and maintain custom Zoho functions and APIs, implement and customize Zoho applications, provide user training and support, and create automation tools.

The Technical Support Engineer will provide technical assistance and troubleshooting for UFACTORY's robotic arms and their software, enhance technical documentation, and support customer inquiries regarding SDK and APIs.

The AI-Native Technical Support Engineer will handle customer support for NavPro, using AI tools to resolve issues, document incidents, and improve support workflows. Responsibilities include diagnosing technical issues, escalating to engineering when necessary, and maintaining a knowledge base.

The Technical Support Engineer will support customers using proprietary products, respond to inquiries, manage cases, and collaborate with Quality Assurance and Development teams.

Provide technical support for CloudReady to US and European education and enterprise customers by troubleshooting issues, managing cases, and ensuring customer satisfaction.

The Principal Systems Engineer will provide systems engineering and project management for AI/ML architectures, coordinate program management activities, and improve processes within an agile development environment.

Provide technical support for Tenable vulnerability and compliance products, troubleshoot complex enterprise environments, analyze scan/log results, recreate issues in lab, collaborate with R&D and product teams, create knowledge articles, and support customers to resolution while working hybrid in Columbia, MD.

Provide bilingual (English/Spanish) technical support for Qualys Cloud Agent via phone, email, and WebEx. Troubleshoot networking, OS services, authentication, and security tools; coordinate with Development, QA, and Operations to resolve customer issues and generate Splunk queries/reports.

Lead technical partner integrations and provide expert support for Pinterest APIs and business products. Own end-to-end engineering projects, on-call support, monitoring, tooling, and cross-functional partner relationships while mentoring junior team members and driving AI-driven automations.

The Manufacturing Engineer III supports production operations, focuses on process improvements, troubleshoots issues, and collaborates with teams to enhance efficiency and resolve challenges.

The role involves implementing and supporting storage infrastructure, troubleshooting storage issues, and leading related projects.

As a Technical Support Engineer, you will resolve complex technical issues, collaborate with engineering, and enhance user experience through documentation and tool improvements. You will handle customer inquiries, debug issues, and monitor user-generated content for compliance.