Top Support Engineer Jobs

Design, develop, test, deploy and support Microsoft Unified Communications solutions. Create high-level design artifacts, deliver code for modules, lead validation and SIP/PSTN testing, and support implementation, transition and warranty activities in a global delivery environment.

Provide testing and support for Microsoft Unified Communications solutions, perform end-to-end SIP testing including PSTN interworking, handle deployment, integration, and support tasks, participate in SDLC and project lifecycle activities, conduct design and architecture reviews, and collaborate within a global delivery environment. Python scripting skills are a plus.

Work with stakeholders across the SDLC to define architecture and design, deliver code, lead validation and testing (including SIP/PSTN), support deployments, integrations, and post-implementation warranty in a Unified Communications domain.

Design, deploy, integrate, test and support Microsoft Unified Communications solutions. Perform SIP testing including PSTN interworking, participate in SDLC and project lifecycle activities, conduct design and architecture reviews, collaborate with global delivery teams, and provide deployment/integration/support. Python scripting experience is a plus.

Design, test and support Microsoft-based Unified Communications solutions with focus on SIP testing and PSTN interworking. Perform deployment, integration, SDLC and project lifecycle activities, participate in design and architecture reviews, and collaborate in a global delivery, multi-stakeholder environment.

Provide cloud platform support leveraging AWS, Linux, and Cloud Foundry. Candidate must have extensive IT experience (7+ years) and relevant platform-specific experience to troubleshoot, maintain, and support cloud environments.

Provide technical support for network analytics and discovery software: troubleshoot SQL, Unix, scripting, virtualization, and network/protocol issues; recreate problems, document workarounds, and coordinate with Development, QA, Sales, and Customer Service Engineers to resolve product issues.

Provide cloud platform support and troubleshooting with emphasis on AWS, Linux, and Cloud Foundry. Role requires extensive IT experience and relevant degree or equivalent.

The IT Support Engineer provides technical support, troubleshoots hardware and software issues, manages devices, oversees network security, and ensures compliance with security standards.

Provide onsite day-to-day IT support for laptops, desktops, mobile devices, printers, and AV. Configure new-hire equipment and accounts, troubleshoot hardware/software/network issues, maintain inventory and perform routine security/connectivity checks, document processes, and coordinate with vendors for office infrastructure and networking support.

The VP Security Engineer will design, implement, and support security solutions for AS400 and Mainframe systems, ensuring compliance and managing security operations.

Provide on-site customer support for semiconductor equipment installations, diagnostics, service and repair. Develop and optimize manufacturing processes, design and analyze experiments (DOE), perform statistical analysis and root-cause investigations, compile technical reports, and mentor junior staff while liaising between customers and R&D.

Responsible for providing technical support to WordPress customers, troubleshooting issues, assisting with migrations, and enhancing customer experience through communication and technical knowledge.

Manage stability, performance, and scalability of enterprise block, file, and object storage platforms. Automate provisioning and configuration, perform capacity planning and performance analysis, install and upgrade storage systems and firmware, lead incident response and root cause analysis, support backup and disaster recovery workflows, and collaborate with global infrastructure, database, cloud, and application teams.

The Senior Application Support Engineer will provide support for production systems, primarily focusing on Workday and Salesforce, troubleshooting issues, managing incidents, and implementing improvements across multiple business units.

As a Full Stack Java Support Engineer, you'll monitor applications, troubleshoot issues, manage incidents, and support engineering teams, focusing on customer satisfaction while implementing improvements.

Serve as the first line of technical support for end users, resolving issues with Microsoft 365, Active Directory, and devices while using ServiceNow for incident management.

Provide Level 1/2 production support for trading systems: monitor the trading environment, respond to incidents, deploy/configure applications, investigate trade/position breaks, automate workflows with scripting, assist risk/compliance reporting, and collaborate with traders, exchanges, clearing firms, and vendors. Participate in early-market coverage and on-call rotations.

Provide on-site customer service, troubleshoot and repair complex semiconductor capital equipment, perform preventive maintenance, create service reports, support installations and escalations, train customers and junior engineers, and maintain certifications and inventory. Ensure uptime and customer satisfaction in a cleanroom environment.

Provide expert MySQL/InnoDB support to customer DBA teams: gather data, investigate issues, deliver analyses, run screen-share troubleshooting, author community content, build knowledge-base articles, and host webinars. Support includes performance tuning, HA, backups, Linux administration, monitoring, and occasional travel.

Hands-on field engineer who keeps robot data collection running: stand up and maintain stations, triage and resolve hardware/software/data issues on customer and partner sites, bring up new tasks and sites, and feed operational insights back to model, platform, and hardware teams.

Provide onsite and remote technical support for complex semiconductor capital equipment: diagnose, troubleshoot, repair and update systems; prepare field service reports; assist installations; prepare quotes; coordinate with customers to minimize downtime; and contribute to knowledge management. Travel to customer sites required.

The Java Production Support Developer will analyze, develop, integrate, and maintain applications, providing support, troubleshooting, and mentoring team members. They will ensure software meets functional and non-functional requirements while collaborating with various technical teams.

Provide field service and technical support for KLA PCB/Orbotech systems: system commissioning, breakdown repairs, preventative maintenance, customer interfacing, and detailed diagnostics of pneumatic, vacuum, electronic, and computer components. Maintain field reports and represent company values.

Provide first- and second-level on-site VoIP and network support for DFW clients: troubleshoot SIP trunks, PBX registration, call quality (MOS, jitter, latency, packet loss), routers, switches, and WiFi; run diagnostics (SIP traces, pings, traceroutes); provision phones and SIP configs; manage tickets, meet SLAs, document steps, and escalate complex issues to senior engineers.