Top IT Support Specialist Jobs

Provide on-site Tier 1/2 help desk support: respond to tickets, diagnose and resolve hardware/software and connectivity issues, perform installs and updates, assist with account/password resets, maintain IT asset inventory, document solutions, mentor junior staff, and report security incidents. Requires adherence to IT policies and contribution to knowledge base.

Provide onsite IT support across school district sites: respond to help desk tickets, troubleshoot hardware/software and network issues, configure equipment, maintain systems and inventory, update knowledge base, assist network monitoring, and train users while supporting IT projects and upgrades.

Provide hands-on Tier‑1 IT support for the DC office: run onboarding/offboarding, resolve hardware/software issues to SLA, manage inventory and procurement, build asset-management systems, maintain conference room AV, and support Google Workspace/M365, macOS, Windows and Linux endpoints while enabling audit-ready practices for compliance.

Provide day-to-day desktop, laptop, printer, phone, network and Wi-Fi support for local and remote users. Manage helpdesk tickets, perform installations, patching, troubleshooting, and minor repairs. Support server and network security, participate in on-call rotation, and perform regional branch visits (up to 25%). Escalate complex issues to higher tiers and develop training and documentation.

Provide Tier 1 and 2 remote and desk-side IT support for desktops, peripherals, cell phones, CCTV and networked devices. Troubleshoot, escalate, and resolve hardware/software issues, manage the IT helpdesk and RMM tools, perform diagnostics and installs, support standard configurations, and travel to community sites (up to 50%).

Provide Tier 1 IT support, manage user access lifecycles, triage bugs for developers, maintain SOPs and documentation, monitor integrations, and keep audit-ready access and inventory records to reduce operational friction.

Serve as the escalation point for Tier 1, resolving complex desktop, macOS, and network issues; provide high-touch support to executives; administer Microsoft 365 (Entra ID, Exchange, Intune, SharePoint/OneDrive, Teams); troubleshoot switches, wireless, and endpoint security; mentor Tier 1 staff; own root-cause diagnosis and ticket resolution; assist with equipment moves and occasional after-hours business-critical support.

Provide Tier III technical support and system integration for Safe Fleet Video Group solutions. Install, update, migrate software on Windows and Red Hat Linux systems, perform server updates and SQL scripting, troubleshoot complex hardware/software issues, train customer IT and end-users, support deployments and acceptance testing, create technical documentation, and collaborate on R&D and new feature testing.

Provide first- and second-line IT support for employees: troubleshoot hardware, software, connectivity, and AV issues; manage account setups, builds, and inventory; triage tickets to senior staff; test OS/application patches; update documentation and coordinate vendor repairs.

The Senior Executive IT Support Specialist provides VIP support to executives, ensuring high-quality tech experiences, troubleshooting, and proactive issue resolution. Responsibilities include device management, customer engagement, and maintaining operational excellence.

Provide day-to-day application maintenance and technical support for business applications. Collaborate with IT and business units on development, testing, documentation, deployment, and operational support. Deliver end-user assistance, perform documentation and backups, and provide occasional on-site training and technical support across locations.

Provide onsite first-line IT support for Cape's NYC office: run employee onboarding/offboarding, resolve Tier‑1 support tickets to SLA, build automations/AI workflows, manage hardware procurement and audit-ready asset inventory across offices, maintain conference-room AV and visitor systems, administer MDM and workspace suites, and support macOS/Windows/Linux devices.

Provide hands-on IT support for multiple manufacturing plants: troubleshoot CNCs, printers, scanners, VoIP and networks; manage MDM and ticketing; deploy infrastructure for new plants; train staff; and lead hardware/software projects to reduce downtime.

Provide remote technical support for hardware, software, and network issues; install, configure, and maintain computer systems and LAN/WAN; troubleshoot system and network problems; assist with VPN setup; use Remedy, Jira, and other IT management tools; collaborate with IT team.

Provide first-line technical support to employees nationwide: troubleshoot hardware/software, manage accounts and devices (Active Directory, Microsoft 365), deploy and maintain workstations and peripherals, assist onboarding/offboarding, document solutions, escalate complex issues, and deliver strong customer service while meeting SLAs.

The Maximo IT Implementation & Support Specialist is responsible for supporting and enhancing Maximo, developing interfaces, configuring systems, and providing user support and training.

Provide frontline IT support: respond to user inquiries, log and resolve hardware/software/network issues, install/configure software, handle password resets and peripherals, maintain inventory, document solutions and knowledge-base articles, mentor junior staff, escalate complex issues, and follow security and IT policies (report incidents).

Provide on-site Tier 2 IT support for San Francisco and Bay Area offices, handling hardware, OS, SaaS, networking, user identity/access, onboarding/offboarding, AV and device provisioning. Resolve and document incidents in a ticketing system, participate in on-call rotation, maintain asset inventory and documentation, collaborate on IT projects, and promote security-first operations and self-service documentation.

Provide world-class IT support for executives: design, document, deploy, and troubleshoot executive technologies; coordinate with IT/security teams; manage schedules; deliver after-hours and urgent support; proactively test and prevent failures across Windows, macOS, iOS, and Android.

Provide in-person and remote IT support to end users: diagnose and resolve incidents, install/configure/upgrade hardware and software, assist with network equipment and patches, perform password resets, deliver user training, and support hardware setup and relocations within office spaces.

Provide in‑person and remote IT support to end users: diagnose and resolve incidents, install/configure hardware and software, assist with network equipment and updates, perform password resets, train users, and support office moves and device setups for a federal agency.

Provide day-to-day end-user IT and SaaS support across Google Workspace and Microsoft PC/Mac environments; manage onboarding/offboarding and user access; troubleshoot hardware, software, networking, and AV/video-conferencing issues; maintain endpoint hardware and office networking; lead IT projects and coordinate timelines, priorities, and stakeholder communication.

Provide Tier I or Tier II end-user IT support for Nascentia Health: respond to helpdesk calls/emails, troubleshoot hardware/software, log and escalate incidents, perform installs/changes, maintain devices and inventory, create knowledgebase articles, and support users via training and on-call rotations to minimize downtime.

Manage end-to-end procurement for IT and software subcontractors: define requirements with stakeholders, run RFP/RFQ processes, negotiate contracts, monitor supplier performance, enforce terms, and ensure compliance with company policies and export controls.

The IT Support Specialist provides technical assistance to school users, manages support tickets, maintains equipment, conducts training, and collaborates with the Technology Department.