Top IT Support Specialist Jobs

Provide on-site and remote technical support for Windows desktops, laptops, Microsoft Surface and mobile devices; deploy and repair hardware; troubleshoot networking, printers, Teams phones, and software (Office 365, Autodesk, Adobe, BlueBeam); use SCCM for deployments; log and manage tickets in Freshservice; coordinate with infrastructure team and participate in rollouts and asset audits.

Provide Tier I or Tier II end-user IT support for Nascentia Health: respond to helpdesk calls/emails, troubleshoot hardware/software, log and escalate incidents, perform installs/changes, maintain devices and inventory, create knowledgebase articles, and support users via training and on-call rotations to minimize downtime.

Manage end-to-end procurement for IT and software subcontractors: define requirements with stakeholders, run RFP/RFQ processes, negotiate contracts, monitor supplier performance, enforce terms, and ensure compliance with company policies and export controls.

The IT Support Specialist provides technical assistance to school users, manages support tickets, maintains equipment, conducts training, and collaborates with the Technology Department.

Provide technical support assistance including problem solving, hardware/software setups, and installation tasks in a fast-paced environment.

Provide advanced end-user IT support and act as senior escalation for hardware, software, networking, authentication, and endpoint issues across Windows, macOS, and Linux. Lead onboarding/offboarding, identity and access management, automated deployments (PXE/Windows Deployment/Intune), incident response, mentoring, documentation, and process improvements. Participate in 24x7 on-call rotation and deliver recurring technology awareness training.

Manage and support VMware and Citrix virtualization platforms, coordinate remediation with security and operations teams, administer Windows and Linux servers, automate tasks, collaborate on disaster recovery and network integration, maintain documentation, and provide weekend on-call support.

Provide hands-on, white-glove IT support for the Los Angeles office and executives: troubleshoot hardware/software/network across Windows, macOS, and Linux; manage device provisioning, onboarding/offboarding, and enterprise MDM (Intune, Jamf); support video conferencing and AV; administer Active Directory and Microsoft 365 GCCH accounts; contribute to infrastructure upgrades, IT initiatives, and maintain knowledge base documentation.