Top IT Support Specialist Jobs

Provide IT and A/V technical support across multiple locations, including NYC: set up and troubleshoot video conferencing, projectors, microphones, network equipment (switches, routers, access points), maintain data closet/datacenter hardware, coordinate with ISPs, document procedures, and drive process improvements to ensure reliable IT operations and strong end-user support.

Provide high-touch, real-time IT support to C-level executives: manage and troubleshoot iOS devices and Windows 11 systems, maintain MDM configurations, support collaboration apps (Outlook, Teams, Zoom, OneNote), collaborate with admin and IT teams, provide on-site and occasional after-hours support, and maintain confidential documentation and proactive device maintenance.

Provide remote and field technical support for Pattyn packaging systems across North America. Troubleshoot electrical, PLC (Structured Text), pneumatic, mechanical, motor control, sensors, and encoders; log and prioritize cases in CRM; communicate with customers and internal teams; escalate complex issues to R&D or factories; travel 10-20% and work a 4x10 schedule with overtime eligibility.

Provide on-site deskside support for Mac OS and Windows environments: troubleshoot OS, network, VPN, printers, Microsoft 365 and cloud services; perform proactive maintenance and backups; support hardware, servers, and document work.

The role involves providing technical support for desktop systems and mobile devices, maintaining data integrity, assisting with onboarding processes, and ensuring compliance with various requirements.

Provide frontline IT support by troubleshooting hardware, software, and network issues, improve support processes, and participate in on-call rotation.

First‑line IT support specialist who triages and resolves helpdesk tickets via Jira Service Management, deploys and configures hardware, supports onboarding/offboarding, provides end‑user support and training (Google Workspace, Zoom, Slack), maintains IT asset inventory and basic MDM tasks. Hybrid role in Chicago with occasional travel.

Provide onsite general IT support: onboard new hires, manage GoTo VOIP, troubleshoot network printers, resolve employee IT requests, install and update software and drivers, diagnose system issues, log and update tickets, and communicate status to employees.

Provide internal IT helpdesk and infrastructure support including server maintenance, Office 365, user account provisioning, desktop and conference room setup, ticket resolution, backups, security monitoring, network printer support, website maintenance, and IT inventory. Participate in on-call rotations, create documentation, and recommend automation or new technologies to improve productivity and reduce costs.

Provide intermediate Tier II technical support for Windows, enterprise applications, and network issues; manage accounts and devices; apply DoD cybersecurity controls and STIGs; document incidents in ITSM; escalate complex issues and support deployments at Aberdeen Proving Grounds.

Provide onsite IT hardware, software, network, server, SharePoint, database, peripheral, and video surveillance support at Barksdale AFB. Troubleshoot, install, configure, maintain inventories, support cybersecurity and Air Force security requirements, assist users, and recommend technology improvements for the BTES organization.

Provide on-site technical support to end users, troubleshoot hardware and software issues, respond to help desk tickets, deploy and configure Windows/Linux/macOS systems and peripherals, maintain asset inventory and documentation, manage onboarding/offboarding and enterprise software licensing, and support basic networking and cabling tasks.

Assists with IT operations on cruise ships, focusing on guest-related technology. Responsibilities include troubleshooting, installation, and first-level support for IT equipment.

Provide on-site and remote technical support to attorneys and staff, troubleshoot hardware/software/network/printer/mobile issues, manage user accounts in Active Directory and Microsoft 365, support Office applications and iManage, document tickets, maintain conference room A/V and video conferencing, and participate in on-call rotations.

Provide advanced Tier I–III technical support for mission-critical digital broadcast systems (ingest, editing, playout, archiving). Troubleshoot hardware, software, network, VPN, AD, and broadcast applications (Dalet, PowerGold, ScheduAll, Dataminer), perform system administration, imaging and workstation deployment, validate upgrades, document incidents, deliver user training, and support 24/7 broadcast continuity including after-hours and shift coverage.

First-line IT troubleshooter who responds to client tickets, diagnoses and resolves technical issues, documents troubleshooting steps in ConnectWise, meets SLA and utilization targets, and maintains customer communication. Requires networking and systems administration knowledge, vendor certifications as assigned (Cisco, VMware, Fortinet, etc.), strong customer service, multi-tasking, and occasional travel to client sites.

Provide on-site Tier 1-3 IT support at the Folsom site including hardware, Windows/macOS, Microsoft 365, endpoint and identity management, VPN, printers, AV, and meeting-room technology; manage device lifecycle, onboarding/offboarding, inventory, secure-site procedures, documentation, and ticket resolution while adhering to change-control and government security requirements (Top Secret clearance).

Provide hands-on IT support for executive, admin, finance, and engineering teams: resolve helpdesk tickets, onboard users, troubleshoot network/connectivity, deploy workstations and peripherals, respond to walk-in requests, and document solutions for the internal knowledge base.

Provide first-line help desk support for Windows and mobile devices; configure and manage iPhone/iPad/Android via MDM; onboard/offboard users; troubleshoot software, hardware, and peripherals; support Office 365 administration; document solutions and escalate complex issues as needed.

Provide first-line remote technical support to students and parents for devices and learning platforms via email, chat, ticketing, and phone. Troubleshoot hardware/software/connectivity across Mac, Windows, iOS, and Chromebooks, escalate complex issues, maintain knowledge base articles, and report on ticket volume and trends. Weekend coverage and clear written communication required.

Escalation point for complex service desk issues, providing onsite/remote support, root cause analysis, hardware/network troubleshooting, M365/Intune/AD administration, asset lifecycle and inventory management, MFA and VDI support, onboarding/offboarding, documentation, mentoring Service Desk I staff, and improving ticketing/self-help resources.

The IT Support Specialist Level 3 will perform complex network architecture, server migrations, and provide IT support for client systems.

Provide 100% on-site, face-to-face deskside IT support for a corporate client, specializing in macOS/iOS devices. Troubleshoot and deploy Apple hardware, perform local repairs and data migrations, administer Addigy MDM, support Microsoft 365/Google Workspace and VPNs, maintain documentation and tickets, and deliver white-glove support to VIPs while acting as the on-site liaison to the MSP service desk.

Provide on-site IT support for ~350 local and 1,700 remote users: troubleshoot hardware, software, printers, phones, POS, and network issues; track tickets; maintain asset inventory; perform cabling, software installs/upgrades, vendor coordination, and escalate to specialty teams as needed.

The IT Support Team Specialist will provide advanced technical support, troubleshoot issues with various systems and devices, and ensure client satisfaction. Responsibilities include documenting work via a ticketing system and maintaining professional client relations.