Top IT Support Specialist Jobs

Build and maintain automations (Okta Workflows, Jira Automation, Atlassian Rovo) to deflect repetitive tickets; develop automation pipelines; scope sprint work; and provide hands-on Tier 1/2 in-office support including laptop provisioning, account lifecycle management, and Mac fleet administration using Jamf and Google Workspace.

Provide in-person and remote technical support for hardware, software, and network issues; troubleshoot, diagnose, and resolve problems; install, configure, and maintain IT systems; monitor systems, apply patches and security updates; document and escalate incidents; coordinate with IT teams and train end users.

Provide first-tier, onsite technical support for ~3,500 employees: troubleshoot hardware/software/account issues, manage tickets in an ITSM platform, provision accounts, install/configure computers, document resolutions, escalate complex issues, participate in on-call rotation and occasional travel.

Provide on-site desktop and mobile user support including hardware/software troubleshooting, AV and video conference setup, telephone/voicemail support, asset inventory, system setups and office moves, ticket tracking, vendor coordination, preventative maintenance, and escalating complex issues to advanced IT teams. Assist with technology rollouts and recommend training opportunities to reduce repeat incidents.

Provide advanced Tier I–III technical support and operations for mission-critical digital broadcast systems (ingest, editing, playout, archiving). Troubleshoot hardware, software, network, AD, Microsoft 365, and broadcast applications; manage tickets in Ivanti; perform system administration, software validation, and user training; ensure 24/7 broadcast continuity and document incidents, procedures, and system improvements.

Provide hands-on IT support: diagnose and resolve hardware/software issues; install PCs, printers, software, terminals; assist with file server backups; install data/voice cabling; coordinate vendor repairs; maintain hardware inventory and support departmental projects. Must pass background check and be eligible to work in the U.S.; employer does not provide visa sponsorship.

Provide on-site deskside support for Mac OS and Windows environments: troubleshoot OS, network, VPN, printers, Microsoft 365 and cloud services; perform proactive maintenance and backups; support hardware, servers, and document work.

Provide first-level IT support for corporate and manufacturing users: troubleshoot hardware, software, network, and business applications; manage user accounts and permissions; document incidents; support ERP/EDI/MES and plant-floor systems; participate in IT projects, training, and on-call rotations; perform basic EDI triage and assist in governance audits.

Provide first-level support for hardware, software, telephony and enterprise systems across multiple platforms (AS/400, Windows NT, UNIX). Respond to help calls, troubleshoot, document findings, escalate complex issues, perform system backups and inventory, maintain procedures and equipment rooms, and provide one-on-one training to technicians and users in a 24/7 casino environment.

Provide Tier I/II technical support for mission-critical broadcast and enterprise IT systems (ingest, edit, playout, archive). Troubleshoot Dalet, ScheduAll, PowerGold, AD, Microsoft 365, VPN and network issues; manage tickets in Ivanti; perform system maintenance, patch validation, onboarding, training, and after-hours shift coverage to ensure continuous broadcast operations.

Provide Tier I (and some Tier II) technical support for digital broadcast and enterprise IT systems, troubleshoot hardware/software/network/VPN/Active Directory issues, log and track incidents in Ivanti, assist with account and workstation setup, support 24/7 broadcast operations, document incidents and contribute to system reliability and incident response.

Provide Tier I and Tier II technical support for digital broadcast and enterprise IT systems, troubleshoot hardware/software/network/VPN/email/AD issues, log and escalate incidents in Ivanti, support mission-critical ingest/editing/playout/archival workflows, maintain documentation, and provide after-hours and shift coverage to ensure continuous broadcast operations.

The role involves providing technical support for desktop systems and mobile devices, maintaining data integrity, assisting with onboarding processes, and ensuring compliance with various requirements.

Provide Tier 1 and Tier 2 support for enterprise business applications (Salesforce, NetSuite, Dayforce, etc.), triage and escalate incidents, maintain SLAs and documentation, assist end users, communicate outages/changes, and collaborate with product owners to reduce support volume and test releases.

Provide hands-on, white-glove IT support for the Los Angeles office and executives: troubleshoot hardware/software/network across Windows, macOS, and Linux; manage device provisioning, onboarding/offboarding, and enterprise MDM (Intune, Jamf); support video conferencing and AV; administer Active Directory and Microsoft 365 GCCH accounts; contribute to infrastructure upgrades, IT initiatives, and maintain knowledge base documentation.

Provide technical support, troubleshoot hardware/software issues, manage IT Help Desk tickets, and maintain IT infrastructure. Assist with onboarding and offboarding processes.

The IT Executive Support Specialist serves as the primary contact for Executive users, leading troubleshooting of complex issues and improving IT operations through collaboration and technical support.

Provide Tier II and Tier III IT support, manage incident resolution, and ensure exceptional customer service in a classified environment.

Lead technical role supporting AMI applications (MAMS, PFE, MDMS, HES). Plan roadmaps, implement vendor and in-house apps, monitor production, troubleshoot, conduct root cause analysis, oversee releases, lead staff performance and process improvements, and coordinate with vendors and cross-functional teams.

The IT Support Team Specialist will provide advanced technical support, troubleshoot issues with various systems and devices, and ensure client satisfaction. Responsibilities include documenting work via a ticketing system and maintaining professional client relations.

The Associate Engineer provides help desk support, solving client problems, managing inquiries, and documenting resolutions while ensuring excellent customer service.

The Tier II Support Engineer will troubleshoot and resolve IT issues, provide on-site support, handle software installations, and offer helpdesk assistance.

Provide on-site and remote desktop support for faculty, staff, and students, troubleshooting Windows PCs and peripherals, maintaining asset lifecycle, documenting incidents in Dynamics 365, imaging/deploying computers, and delivering user training and after-hours/on-call support as needed.

Provide timely end-user support for 750+ staff: troubleshoot desktops, laptops, printers, phones, and peripherals; perform deployments, imaging, patch management; assist with Office 365, Mimecast, SCCM, and Intune administration; create documentation and user training; ensure security and compliance; escalate complex issues to senior IT staff.

Provide technology-related support and consultation, assist with hardware/software issues, manage user requests, and collaborate with IT teams.