Top IT Support Specialist Jobs

Serve as Level 2 escalation for the IT Service Desk, resolving advanced incidents across endpoints, identity, networking, VDI, and applications. Administer NinjaOne, Intune, Active Directory/Entra ID, FortiClient/FortiSASE, monitor backups, support onboarding/offboarding, maintain asset records, participate in projects, improve runbooks, and mentor junior staff.

Provide onsite technical support for desktops, laptops, mobile devices, printers, and Microsoft 365. Troubleshoot Windows OS and hardware, support Dynamics 365 Tier 1, deploy and manage endpoints, coordinate repairs and vendors, maintain asset inventory, document tickets, and assist with network and office technology projects.

Serve as a senior application subject-matter expert responsible for day-to-day system operations, Level 2 support, change and configuration management, testing and defect resolution, implementations and conversions, system tuning, and mentoring staff. Work with business stakeholders, internal technology teams, vendors, and third parties to manage integrations, releases, and application roadmaps.

Provide IT support by troubleshooting technical issues, assisting users, documenting interactions, and collaborating with the IT team, including after-hours support.

The Technical Support Specialist provides technical support to customers, diagnosing issues and collaborating with various departments while working primarily in an office environment with minimal travel.

Provide timely end-user support for 750+ staff: troubleshoot desktops, laptops, printers, phones, and peripherals; perform deployments, imaging, patch management; assist with Office 365, Mimecast, SCCM, and Intune administration; create documentation and user training; ensure security and compliance; escalate complex issues to senior IT staff.

Support and manage system infrastructure and operations: coordinate technical support, monitor and resolve system issues, install and maintain systems/software, ensure secure data handling, produce performance reports, and assist with IT projects and improvements.

Provide on-site lifecycle management and technical support for desktops, laptops, tablets and mobile devices. Perform rack-and-stack, basic cabling, hardware/software and network troubleshooting, AV support, medium-complexity IT projects, documentation, and ensure device compliance with ITAR and cybersecurity standards (CMMC L2, NIST 800-171).

Provide hands-on Tier‑1 IT support for the DC office: run onboarding/offboarding, resolve hardware/software issues to SLA, manage inventory and procurement, build asset-management systems, maintain conference room AV, and support Google Workspace/M365, macOS, Windows and Linux endpoints while enabling audit-ready practices for compliance.

Provide Tier 1 and 2 remote and desk-side IT support for desktops, peripherals, cell phones, CCTV and networked devices. Troubleshoot, escalate, and resolve hardware/software issues, manage the IT helpdesk and RMM tools, perform diagnostics and installs, support standard configurations, and travel to community sites (up to 50%).

Provide Tier 1 IT support, manage user access lifecycles, triage bugs for developers, maintain SOPs and documentation, monitor integrations, and keep audit-ready access and inventory records to reduce operational friction.

Provide Tier III technical support and system integration for Safe Fleet Video Group solutions. Install, update, migrate software on Windows and Red Hat Linux systems, perform server updates and SQL scripting, troubleshoot complex hardware/software issues, train customer IT and end-users, support deployments and acceptance testing, create technical documentation, and collaborate on R&D and new feature testing.

Provide day-to-day application maintenance and technical support for business applications. Collaborate with IT and business units on development, testing, documentation, deployment, and operational support. Deliver end-user assistance, perform documentation and backups, and provide occasional on-site training and technical support across locations.

Provide onsite first-line IT support for Cape's NYC office: run employee onboarding/offboarding, resolve Tier‑1 support tickets to SLA, build automations/AI workflows, manage hardware procurement and audit-ready asset inventory across offices, maintain conference-room AV and visitor systems, administer MDM and workspace suites, and support macOS/Windows/Linux devices.

Provide hands-on IT support for multiple manufacturing plants: troubleshoot CNCs, printers, scanners, VoIP and networks; manage MDM and ticketing; deploy infrastructure for new plants; train staff; and lead hardware/software projects to reduce downtime.

Provide first-line technical support to employees nationwide: troubleshoot hardware/software, manage accounts and devices (Active Directory, Microsoft 365), deploy and maintain workstations and peripherals, assist onboarding/offboarding, document solutions, escalate complex issues, and deliver strong customer service while meeting SLAs.

The Maximo IT Implementation & Support Specialist is responsible for supporting and enhancing Maximo, developing interfaces, configuring systems, and providing user support and training.

Provide world-class IT support for executives: design, document, deploy, and troubleshoot executive technologies; coordinate with IT/security teams; manage schedules; deliver after-hours and urgent support; proactively test and prevent failures across Windows, macOS, iOS, and Android.

Provide in-person and remote IT support to end users: diagnose and resolve incidents, install/configure/upgrade hardware and software, assist with network equipment and patches, perform password resets, deliver user training, and support hardware setup and relocations within office spaces.

Provide in‑person and remote IT support to end users: diagnose and resolve incidents, install/configure hardware and software, assist with network equipment and updates, perform password resets, train users, and support office moves and device setups for a federal agency.

Manage end-to-end procurement for IT and software subcontractors: define requirements with stakeholders, run RFP/RFQ processes, negotiate contracts, monitor supplier performance, enforce terms, and ensure compliance with company policies and export controls.

Provide technical support assistance including problem solving, hardware/software setups, and installation tasks in a fast-paced environment.