IT Technical Support Specialist

Posted 2 Months Ago
Be an Early Applicant
Barnsdall, LA, USA
In-Office
30K-35K Hourly
Mid level
Information Technology • Professional Services • Cybersecurity • Defense
The Role
Provide onsite IT hardware, software, network, server, SharePoint, database, peripheral, and video surveillance support at Barksdale AFB. Troubleshoot, install, configure, maintain inventories, support cybersecurity and Air Force security requirements, assist users, and recommend technology improvements for the BTES organization.
Summary Generated by Built In

Location: Barksdale AFB, LA
Schedule: Approximately 20 hours/week, onsite

Dark Horse Technologies is seeking an experienced, hands-on IT professional to provide part-time technical support for the Base Training and Education Services organization at Barksdale AFB. The position supports a diverse Education Center technology environment and includes desktop and network support, equipment lifecycle management, Microsoft 365 and SharePoint support, database and testing-system support, and direct technical assistance to Education Center personnel.

This is an onsite position averaging approximately 20 hours per week during normal Education Center operating hours and is well suited for an experienced IT professional seeking a stable, long-term part-time opportunity.

    Required Qualifications

    • 2–5 years of hardware and software application support experience.
    • Current CompTIA A+ certification.
    • Current CompTIA Network+ certification.
    • Experience with Windows 10/11 Enterprise and Microsoft 365.
    • Knowledge of Air Force computer/network security regulations.
    • Experience with standard network and electronic equipment installation practices.
    • At least one year of relevant professional or volunteer experience within the last two years.
    • Strong customer service and written/verbal communication skills.
    • Working knowledge of foreign language and Professional Military Education (PME) testing.
    • Ability to meet Barksdale AFB access and National Agency Check requirements.

    Preferred Experience

    • Prior Air Force, DoD, military, or Federal IT support
    • Education, training, or testing-center technology support
    • Pearson VUE or Air Force eLearning
    • Familiarity with DLAB, DLPT, or Professional Military Education testing
    • Microsoft SharePoint administration
    • Database administration or data migration
    • Network infrastructure and structured cabling
    • Video surveillance systems
    • DoD/Air Force cybersecurity requirements
    • Equipment lifecycle management and refresh planning
    • User training and technical documentation

    Skills Required

    • 2-5 years of hardware and software application support experience
    • Current CompTIA A+ certification
    • Current CompTIA Network+ certification
    • Experience with Windows 10/11 Enterprise and Microsoft 365
    • Knowledge of Air Force computer/network security regulations
    • Experience with standard network and electronic equipment installation practices
    • At least one year of relevant professional or volunteer experience within the last two years
    • Strong customer service and written/verbal communication skills
    • Working knowledge of foreign language and Professional Military Education (PME) testing
    • Ability to meet Barksdale AFB access and National Agency Check requirements
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    The Company
    HQ: Syracuse, NY

    What We Do

    Dark Horse Technologies is an SBA certified Woman Owned Small Business specializing in technology strategy and support. They provide specialized professional services and innovative solutions in areas such as cybersecurity, insider-threat programs, cloud computing, digital modernization, and engineering services. The company primarily supports clients within the Department of Defense (DoD), the Intelligence Community, and the commercial sector.

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