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Top Customer Success Jobs in Buffalo, NY

Reposted 5 Days AgoSaved
Remote
Buffalo, NY
80K-95K Annually
Mid level
80K-95K Annually
Mid level
Software
The RCM Client Success Manager is responsible for managing client relationships post-onboarding, ensuring client satisfaction in clinical, administrative, and billing workflows while identifying growth opportunities within revenue cycle management.
Top Skills: Emr PlatformsGoogle WorkspaceExcel
Reposted 5 Days AgoSaved
Remote
Buffalo, NY
120K-150K Annually
Mid level
120K-150K Annually
Mid level
Artificial Intelligence • eCommerce • Marketing Tech • Software • Analytics
The Customer Success Manager will drive value for customers by configuring solutions, guiding technical integration, and leveraging AI capabilities to enhance operational workflows and decision-making in eCommerce.
Top Skills: AIBusiness IntelligenceLookerSaaSSQLTableau
Reposted 5 Days AgoSaved
Remote or Hybrid
Buffalo, NY
80K-137K Annually
Senior level
80K-137K Annually
Senior level
Artificial Intelligence • Cloud • Sales • Software • Database
The Senior Customer Success Manager will drive customer value realization, adoption, retention, and expansion of SaaS solutions, ensuring customer satisfaction and long-term success through relationship building and proactive engagement.
Top Skills: APIsGainsightJavaScriptRelational DatabasesSaaSSalesforce
Reposted 5 Days AgoSaved
Remote
Buffalo, NY
80K-100K Annually
Junior
80K-100K Annually
Junior
Marketing Tech
Manage a portfolio of healthcare industry clients, provide onboarding and training, develop client success plans, and collaborate with sales and product teams.
Top Skills: DataMarket IntelligenceResearch-Driven ProductsSaaS
Reposted 5 Days AgoSaved
Remote
Buffalo, NY
90K-121K Annually
Mid level
90K-121K Annually
Mid level
Cloud • Information Technology
The Customer Success Manager will enhance enterprise customer relationships, drive product adoption, identify growth opportunities, and ensure account retention and alignment with sales strategies.
Top Skills: CRMGongSalesforce
Reposted 5 Days AgoSaved
Remote
Buffalo, NY
150K-200K Annually
Senior level
150K-200K Annually
Senior level
Information Technology • Security • Cybersecurity
The Customer Success Architect drives customer lifecycle management by coordinating onboarding, implementation, and integration, ensuring successful adoption of the Veza platform while providing expertise in identity security.
Top Skills: Active DirectoryAWSAzureAzureadBoxGCPGitGoogleMicrosoft 365OktaPythonRdsRedshiftSalesforceServicenowSnowflake
Reposted 5 Days AgoSaved
Remote
Buffalo, NY
60K-65K Annually
Junior
60K-65K Annually
Junior
Edtech
The Digital Touch Customer Success Manager focuses on customer retention, adoption, and engagement for a digital portfolio, utilizing automation and data insights for successful onboarding and renewals.
Top Skills: SalesforceTotango
Reposted 5 Days AgoSaved
Remote
Buffalo, NY
20-28 Hourly
Junior
20-28 Hourly
Junior
Software
The Customer Success Onboarding Specialist ensures a smooth onboarding experience for new Pros, guiding them through account activation and driving product adoption while providing exceptional customer service.
Top Skills: Ai Tools
6 Days AgoSaved
Remote
Buffalo, NY
55K-65K Annually
Entry level
55K-65K Annually
Entry level
Events • Information Technology • Software
The Customer Success Specialist provides exceptional service by assisting customers with the Eventeny platform, ensuring effective communication, and fostering strong relationships to enhance event experiences.
Top Skills: Google SuiteHubspotSlackZendesk
6 Days AgoSaved
Remote
Buffalo, NY
Senior level
Senior level
Cloud • Software • Analytics
The role involves leading customer success initiatives for enterprise clients, driving the adoption of AI solutions, and managing strategic account relationships to ensure high satisfaction and growth.
Top Skills: AIAutomationNice CxoneSalesforce
6 Days AgoSaved
Remote
Buffalo, NY
80K-90K Annually
Senior level
80K-90K Annually
Senior level
Real Estate • Software
The Customer Success Manager is responsible for managing enterprise client relationships, ensuring satisfaction, retention, and product adoption, while analyzing customer data to drive improvements and success.
Top Skills: Google SuiteGongQuotapathSalesforceSlack
6 Days AgoSaved
Remote
Buffalo, NY
80K-90K Annually
Mid level
80K-90K Annually
Mid level
Payments • Financial Services
The Customer Success Manager engages strategic customers, drives satisfaction, ensures effective platform usage, and builds strong relationships to enhance retention and growth.
Top Skills: Billtrust Platform
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6 Days AgoSaved
Remote
Buffalo, NY
80K-85K Annually
Mid level
80K-85K Annually
Mid level
Software
The Customer Success Manager at WeVideo will manage client relationships, drive product adoption, mitigate churn, and collaborate with various teams to improve user experience and satisfaction.
Top Skills: Salesforce
6 Days AgoSaved
Remote
Buffalo, NY
Senior level
Senior level
Artificial Intelligence • Analytics
Manage enterprise customer relationships, ensure successful onboarding and adoption of Brightfield's platform, and drive customer value and retention.
Top Skills: Salesforce
6 Days AgoSaved
Remote
Buffalo, NY
70K-80K Annually
Mid level
70K-80K Annually
Mid level
Software
The Customer Success Manager will manage mid-market healthcare customers, focusing on EHR workflows, handle escalations, and drive customer adoption and expansion.
Top Skills: Salesforce
6 Days AgoSaved
Remote
Buffalo, NY
Senior level
Senior level
Software
The Senior Customer Success Manager develops customer relationships to enhance retention and satisfaction, leads the Customer Success team, and drives user growth through analytics, onboarding, and effective communication.
Top Skills: Computer EngineeringInformation SystemMobile Apps
6 Days AgoSaved
Remote
Buffalo, NY
140K-160K Annually
Mid level
140K-160K Annually
Mid level
Cybersecurity
The AI & Digital Customer Success Engineer will enhance customer engagement through AI-driven programs, SQL analysis, and digital practices, supporting post-sales success.
Top Skills: AIMachine LearningSQL
6 Days AgoSaved
Remote
Buffalo, NY
126K-140K Annually
Senior level
126K-140K Annually
Senior level
Financial Services
As a Sr. Client Success Manager, you will provide strategic guidance and support to key clients in maximizing value from Alkami's platform, driving client satisfaction and fostering relationships. Responsibilities include directing client success initiatives, developing training, and influencing internal teams to enhance client outcomes.
Top Skills: Customer Success Software ToolsGoogle SlidesSaas Applications
Reposted 6 Days AgoSaved
Remote
Buffalo, NY
130K-170K Annually
Senior level
130K-170K Annually
Senior level
Financial Services
The Customer Success Manager will oversee Truv's enterprise clients, driving product adoption, managing implementations, and ensuring customer satisfaction to boost revenue and engagement.
Reposted 6 Days AgoSaved
Remote
Buffalo, NY
Senior level
Senior level
Marketing Tech • Sales
The Senior Customer Success Engineer ensures enterprise customers maximize value from the platform by resolving technical issues, creating scalable systems, and partnering with Implementation and Customer Success teams.
Top Skills: Customer Intelligence PlatformsGtm ToolsPythonSQLTypescript
Reposted 6 Days AgoSaved
Remote or Hybrid
Buffalo, NY
100K-110K Annually
Senior level
100K-110K Annually
Senior level
Software
The Senior Customer Success Manager will manage complex government client relationships, ensuring compliance and alignment with agency mandates while driving customer success and long-term value.
Top Skills: SaaS
Reposted 6 Days AgoSaved
In-Office or Remote
Buffalo, NY
Mid level
Mid level
Marketing Tech
This role focuses on customer onboarding, training, and support in a fast-paced environment, ensuring brands gain value from OuterSignal's insights.
Top Skills: GorgiasKlaviyoMeta Ads ManagerSms Platforms
Reposted 6 Days AgoSaved
Remote
Buffalo, NY
65K-85K Annually
Mid level
65K-85K Annually
Mid level
Edtech • Information Technology
The Customer Success Manager is responsible for fostering client relationships, ensuring product adoption, leading onboarding, and driving retention and expansion efforts.
Top Skills: Cloud-Based SoftwareLearning Management Systems (Lms)
Reposted 6 Days AgoSaved
Remote
Buffalo, NY
110K-145K Annually
Mid level
110K-145K Annually
Mid level
Artificial Intelligence • HR Tech
The Scaled Customer Success Manager will enhance customer success for SMB and Mid-Market clients by managing onboarding, engagement, and product adoption, while also identifying upsell opportunities.
Top Skills: GainsightOutreachPendoSaaSSalesforceVitally
Reposted 6 Days AgoSaved
Remote
Buffalo, NY
120K-140K Annually
Mid level
120K-140K Annually
Mid level
HR Tech • Information Technology • Software
As a Mid-Market Customer Success Manager, you will guide customers through implementation, adoption, and long-term success of the platform, building strategic relationships and driving value.
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