Top Customer Success Jobs in Buffalo, NY

The Supervisory Control Specialist will analyze controls, manage risks, evaluate improvements, and collaborate with financial advisors while ensuring compliance with regulations.

The Customer Success Representative supports customers through inquiries, training, and exceptional service delivery, aiming to maximize product value and resolve issues effectively.

The XM Scientist will deliver consulting services for Customer Experience (CX) programs, guiding clients strategically to improve program design, implement best practices, and drive organizational change.

Support travelers' needs by providing exceptional travel assistance, managing bookings, and ensuring customer satisfaction through effective communication.

As Senior SEO Specialist, manage SEO content operations, technical improvements, localization, link building, and analytics to enhance Motive's organic growth.

Manage and grow partnerships with key insurance companies, overseeing their success and revenue growth. Design operational processes and actively improve partner engagement through strategic account management and project execution.

Identify, negotiate, and close partnerships with captives and reinsurers. Lead strategy development and sales enablement, ensuring clear pipeline management.

The Learning Experience Design Manager designs virtual learning resources, manages training projects, and ensures high-quality curriculum development and content delivery for clients.

The Senior Sales Systems Analyst will manage and optimize the sales technology stack, ensuring efficiency and supporting tool rollouts while collaborating with cross-functional teams.

Manage the order-to-cash process for enterprise customers, ensuring accurate invoicing and timely payments. Collaborate cross-functionally to resolve billing discrepancies and champion process optimizations.

The SEO Analyst executes and optimizes local SEO campaigns for various rental properties, driving measurable ROI and client satisfaction across multiple accounts. Responsibilities include analyzing campaign performance, improving reporting, and collaborating with senior team members.

As a Senior Implementation Consultant, you'll liaise with clients to optimize their use of the elluminate platform, providing support, training, and process improvement while ensuring compliance and driving ROI.

Manage complex commercial claims, coordinate investigations, negotiate settlements, and analyze claims activities while maintaining regulatory knowledge and providing guidance to junior staff.