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Top Operations Manager Jobs in Buffalo, NY
The Technology Delivery Manager at PwC is responsible for managing IT project planning, delivery, and execution using Agile methodology, overseeing development projects, and driving results through strategic project management while fostering a top-performing team environment.
The Business Operations Manager is responsible for analyzing complex data sets, managing multiple projects, optimizing business operations, collaborating across departments, and ensuring that operational decisions align with the company's objectives. Strong communication skills are essential for conveying ideas to stakeholders.
The Director, Strategic Growth will lead the team of Strategic Growth Managers to accelerate agency recruitment efforts. Responsibilities include hiring and onboarding new SGMs, coaching on pipeline creation and sales goals, collaborating with leadership on recruitment strategies, and optimizing workflows. The role requires strong relationship building, negotiation, and sales process management skills, along with a high-velocity sales team approach.
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The Loyalty & CRM Strategist is responsible for developing and driving customer loyalty initiatives, engaging clients through strategic CRM campaigns, and enhancing the customer journey. This role involves analyzing customer data, collaborating across teams, and continuously optimizing marketing strategies to meet business goals and boost revenue.
The Physician Clinical Reviewer will assess the appropriateness of medical services in gastroenterology and surgery, review clinical information, apply evidence-based guidelines, and ensure quality and timeliness in medical reviews. Responsibilities also include documenting decisions, communicating with providers, and supporting operational improvements.
The Medical Receptionist will manage communication between patients and healthcare providers, handle scheduling of appointments, manage voicemails, address patient inquiries, and maintain organized records. This role emphasizes enhancing the patient experience through professionalism and empathy.
The VP Sales, Public Sector will lead a team of account executives to establish and manage partnerships with public sector organizations, focusing on securing federal and state contracts. Responsibilities include developing sales strategies, overseeing proposals, maintaining client relationships, and analyzing regulatory impacts to achieve sales and pipeline targets.
The Owner Relations Agent will support customers by handling inquiries related to revenue, land, division orders, and more. Responsibilities include logging inquiries, building client relationships, managing emotions during interactions, and participating in cross-training to enhance customer experiences.
The Director of Identity Management will execute and design MetLife's Identity Management program, manage training plans, and lead team members. This role requires expertise in Identity and Access Management, especially with SailPoint IIQ, and entails aligning with senior management while delivering solutions that impact the business.
The Escalation Manager oversees escalation management for SaaS customers, ensuring excellent customer support by collaborating with teams, monitoring service level agreements, and improving processes. They build strong relationships with customers and provide input on technical needs, while also tracking progress of support cases and guiding implementation handoffs.
Top Companies in Buffalo, NY Hiring Operations Roles
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