Top Account Manager (AM) Jobs in Buffalo, NY

Manages a portfolio of mid-market accounts, driving renewals, expansion revenue, and recurring sales growth. Owns the post-sale commercial relationship, identifies opportunities, negotiates contracts, maintains CRM data, and manages at-risk accounts. Partners with Customer Success, Implementations, Training, and Support teams to strengthen client relationships and demonstrate solution value. Requires approximately 40% travel.

Manage a portfolio of existing B2B SaaS customers, driving renewals, upselling, cross-selling, product adoption, retention, and revenue growth. Serve as the primary customer contact, conduct account reviews, identify risks, maintain CRM forecasts, and collaborate with Customer Success, Professional Services, Product, Sales, and Marketing teams. Travel to customer meetings or QBRs as needed.

Own and grow a portfolio of approximately 100–125 insurance-agent accounts. Drive revenue through upselling, cross-selling, campaign creation, pricing, targeting, and performance optimization. Lead client discussions around conversion rates, cost per call, cost per policy, and ROI while partnering with media and operations to improve call quality and volume. Maintain retention by delivering measurable value and profitable customer acquisition outcomes.

Own a named portfolio of 20–30 high-value partners, developing joint business plans, managing QBRs, tracking partner health and progression, and driving managed ARR, retention, customer outcomes, certification, enablement, and co-marketing. Collaborate with Sales, Customer Success, RevOps, and Partner Marketing while establishing Apollo’s high-touch partner management program.

Manage a portfolio of logistics, warehousing, fulfillment, and last-mile delivery accounts. Build client relationships, oversee staffing plans and shift fulfillment, resolve escalations, track account health and operational metrics, prepare business reviews, and identify retention, upsell, and expansion opportunities. Partner with Sales and Operations teams to align worker supply with client demand during peak periods and new site launches.

Develop and grow strategic reseller and system integrator partnerships across Latin America. The role manages partner business plans, channel programs, account mapping, sales training, technical certification, pre-sales support, pipeline development, and joint customer engagements. It requires recruiting new partners, enabling existing partners, supporting marketing campaigns, presenting to executives, assisting with deal closure, and reporting on pipeline and lead generation. Regional travel is required.

Manage and grow dealership accounts by driving adoption of ACV’s automotive marketplace solutions, meeting sales and retention goals, developing customer relationships, identifying product opportunities, re-engaging inactive customers, documenting interactions in CRM, and partnering with Field Sales. The role requires fluent English and Spanish communication, proactive customer outreach, technology proficiency, adaptability, and strong sales and relationship-management skills.

Manage and grow dealership customer accounts by promoting ACV’s digital auction solutions, meeting sales and retention goals, identifying product opportunities, and re-engaging inactive customers. Build relationships through phone, text, email, and CRM documentation while partnering with Field Sales and Operations. Monitor account performance, understand automotive market trends, provide sales support, and deliver proactive customer solutions in a fast-paced environment.

Participates in a 6–12 month accelerated sales training program, learning White Cap products, customers, vendors, pricing, systems, and selling techniques. Develops account plans, sells products and value propositions, joins jobsite and office sales calls, processes customer orders, and builds customer and supplier relationships. The role requires operating a company or personal vehicle more than 80% of the workweek and maintaining an acceptable motor vehicle record.

Manages inland and final-mile customer accounts, strengthening relationships, improving service performance, resolving escalations, and identifying profitable growth opportunities. Coordinates with operations, procurement, pricing, systems, and sales teams to deliver reliable transportation solutions. Responsibilities include monitoring shipment performance, leading business reviews, developing SOPs, analyzing root causes, managing customer documentation, supporting billing resolution, and maintaining account retention, revenue, margin, and service-quality objectives.

Manage enterprise accounts and carry quota for Boomi’s platform suite. Develop regional sales strategies, grow revenue within existing customers, act as a trusted advisor, and align technical solutions with business objectives. Present to C-level executives and cross-functional stakeholders, lead consultative and solution-selling activities, support field events, and collaborate with architects, service providers, and systems integrators to drive transformational account strategies.

Manage customer accounts by processing orders, returns, quotes, and inquiries; verify inventory, pricing, availability, and fulfillment details; recommend product solutions; maintain ERP records; and coordinate with internal teams to resolve issues while supporting strong customer relationships.

Own and grow a portfolio of enterprise customers by identifying expansion opportunities, selling new modules and users, coordinating cross-functional teams, maintaining account plans and forecasts, engaging executives, and closing multi-stakeholder deals with 10-20% travel.

Manage a portfolio of global enterprise customers to drive expansion and maximize bookings. Lead strategic, outcome-focused selling, coordinate cross-functional teams, manage RFPs/procurement/legal reviews, maintain account plans and forecasting, and engage executives. Expect 10–20% travel for in-person strategic meetings.

Own and grow a CPG, grocery, retail and restaurant account book with accountability for net revenue retention. Build expansion plans, identify whitespace, manage renewals and negotiations, translate product roadmap into client-specific pitches, maintain CRM accuracy, and collaborate with Product, Marketing, Ops, and Customer Success to drive expansion.

Manages and grows customer accounts for demand response and energy-efficiency programs. Builds customer and contractor relationships, resolves concerns, verifies installations and documentation, develops proposals and sales forecasts, and provides technical guidance and training. Troubleshoots issues, communicates program requirements and changes, supports savings acquisition strategies, and represents the company across a broad territory. Requires 7+ years of relevant industry experience, with a bachelor’s degree preferred.

Manage PreK-12 curriculum sales across central and western North Carolina. Develop district relationships, exceed revenue targets, create account and sales plans, identify growth opportunities, coordinate marketing and product resources, resolve delivery issues, and provide forecasting, pipeline, competition, and market analysis. The role requires frequent travel, including onsite customer meetings and overnight travel, and collaboration with senior sales, product, marketing, and contract administration teams.

Leads strategic growth for Arc'teryx PRO wholesale and government reseller accounts across the United States. Responsibilities include account strategy, relationship management, sales growth, forecasting, assortment planning, business reviews, market analysis, partner feedback, contract execution, marketing initiatives, and industry events. The role collaborates cross-functionally with Commercial, Operations, Product, Business Development, and Brand teams, while supporting professional end-user communities and traveling up to 30%.

Leads strategic growth for Arc'teryx PRO wholesale and government reseller accounts across the United States. The role manages partner relationships, develops account strategies, analyzes market and territory trends, supports forecasting and assortment planning, guides business reviews, coordinates marketing and events, and represents partner feedback internally. Success requires solution-based sales expertise, strong account leadership, cross-functional collaboration, and up to 30% travel.

Own enterprise healthcare accounts from signature through renewal and expansion. Drive adoption, utilization, executive engagement, new product pilots, ROI measurement, QBRs, account strategy, and commercial outcomes. Build trusted relationships with clinical, operational, financial, and IT leaders, negotiate contracts, develop champions, and create repeatable account-management frameworks. The role requires up to 30% travel for customer events, stakeholder meetings, and QBRs.

Manage and grow strategic corporate accounts across North America by expanding existing business, closing new opportunities, building senior-level customer relationships, conducting demonstrations and pilots, and overseeing multi-site implementations. Maintain account plans, pipelines, and forecasts in Salesforce while collaborating with internal teams and distribution partners. Achieve revenue and margin goals, develop ROI-driven proposals, identify market opportunities, and support customer productivity and sustainability improvements through TASKI solutions.

Manage Midwest food manufacturing and CPG accounts for powders and cereals. Develop and execute strategic account plans, grow and retain business, negotiate contracts/pricing, coordinate cross-functional teams, provide technical and regulatory support, and deliver sales forecasts while traveling extensively to customer sites.

Manages strategic healthcare technology accounts, owning client relationships, renewals, revenue retention, upsells, forecasting, and executive engagement. Identifies cross-sell opportunities, develops account plans, manages escalations, monitors service delivery, and collaborates with internal teams on client requirements and product improvements. The role requires strong solution-based selling, healthcare IT account management experience, Salesforce proficiency, and 10–25% travel.

Supports enterprise client relationships across projects, markets, and business units. Maintains account-level oversight of project performance, client satisfaction, risks, commitments, financials, and opportunities. Develops stakeholder relationships, maintains Salesforce account intelligence and playbooks, supports account strategy and growth, coordinates follow-through, and leads project after-action reviews and onboarding while partnering with account and business-unit leadership.

Own commercial relationships across a global partner portfolio, driving renewals, upselling, cross-selling, partner acquisition, enablement, joint selling, business reviews, pipeline management, and forecasting. The role collaborates with technical customer success, Product, Engineering, and channel leadership while representing partner needs internally. Success is measured by revenue growth, partner engagement, retention, adoption, and pipeline contribution.