Top Customer Success Jobs in Buffalo, NY
As a Growth Enrollment Specialist at Carda Health, you will drive growth in patient enrollment by handling inquiries, converting leads into program participants, managing subscription conversations, and improving operational processes collaboratively with internal teams. You will play a pivotal role in ensuring a smooth enrollment experience for patients and contribute to strategic initiatives that enhance the company’s growth.
As a Customer Success Manager, you'll own relationships with Enterprise clients, delivering tailored marketing strategies and driving product adoption. You will forecast revenue, manage account growth, and analyze customer usage to enhance the client experience and identify product opportunities, working with cross-functional teams to maximize client satisfaction.
As a Livestream Instructor at Varsity Tutors, you'll engage and teach students in various subjects via high-quality streaming. Your role includes utilizing interactive tools for a captivating learning experience while enjoying a flexible schedule and the ability to reach a global audience.
As a Customer Success Manager, you will ensure customers derive maximum value from Jungle Scout's platform. Responsibilities include managing renewals, driving upsell opportunities, providing customer onboarding and training, and analyzing customer engagement metrics to enhance the customer experience.
As a Technical Support Specialist at Telgorithm, you will analyze and troubleshoot complex technical issues, create and refine documentation for self-service, optimize support processes, and advocate for improvements based on user feedback, leveraging a deep understanding of APIs and the 10 DLC landscape.
As a Customer Support Representative at Parsley Health, you will provide high-quality service to members via email, SMS, and phone. Responsibilities include onboarding calls, managing cancellations, assisting with inquiries about the program, and working closely with clinical and sales departments to ensure member satisfaction.
As a Client Experience Specialist, you will engage with consumers through various communication channels, help match them with financial advisors, schedule meetings, document user interactions in the internal CRM, and meet team targets while providing feedback to drive service improvement.
The Digital Support Specialist at Nymbus provides support for clients by monitoring applications and managing customer inquiries through various channels. This role involves solving issues, performing account maintenance, and ensuring compliance with Service Level Agreements, all while delivering excellent customer service in a remote contact center environment.
The Account Manager will support day-to-day client operations, manage client relations in financial services, and collaborate with internal teams and external partners to execute and optimize sponsorship programs in sports. Responsibilities include project management, preparing strategic documents, representing client interests, and overseeing a full-time employee.
The Billing Specialist at Veracyte will manage health plan prior authorization, analyze medical billing and reimbursement cycles, and assist in administrative support. Responsibilities include processing cases, reviewing denials, maintaining files, and ensuring compliance with regulations while collaborating with finance and reimbursement teams.
Top Companies in Buffalo, NY Hiring Customer Success Roles
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