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Top Customer Success Jobs in Buffalo, NY

7 Days AgoSaved
Remote
Buffalo, NY
Senior level
Senior level
Cloud • Software • Analytics
The role involves leading customer success initiatives for enterprise clients, driving the adoption of AI solutions, and managing strategic account relationships to ensure high satisfaction and growth.
Top Skills: AIAutomationNice CxoneSalesforce
7 Days AgoSaved
Remote
Buffalo, NY
80K-90K Annually
Senior level
80K-90K Annually
Senior level
Real Estate • Software
The Customer Success Manager is responsible for managing enterprise client relationships, ensuring satisfaction, retention, and product adoption, while analyzing customer data to drive improvements and success.
Top Skills: Google SuiteGongQuotapathSalesforceSlack
7 Days AgoSaved
Remote
Buffalo, NY
80K-90K Annually
Mid level
80K-90K Annually
Mid level
Payments • Financial Services
The Customer Success Manager engages strategic customers, drives satisfaction, ensures effective platform usage, and builds strong relationships to enhance retention and growth.
Top Skills: Billtrust Platform
7 Days AgoSaved
Remote
Buffalo, NY
80K-85K Annually
Mid level
80K-85K Annually
Mid level
Software
The Customer Success Manager at WeVideo will manage client relationships, drive product adoption, mitigate churn, and collaborate with various teams to improve user experience and satisfaction.
Top Skills: Salesforce
7 Days AgoSaved
Remote
Buffalo, NY
Senior level
Senior level
Artificial Intelligence • Analytics
Manage enterprise customer relationships, ensure successful onboarding and adoption of Brightfield's platform, and drive customer value and retention.
Top Skills: Salesforce
7 Days AgoSaved
Remote
Buffalo, NY
70K-80K Annually
Mid level
70K-80K Annually
Mid level
Software
The Customer Success Manager will manage mid-market healthcare customers, focusing on EHR workflows, handle escalations, and drive customer adoption and expansion.
Top Skills: Salesforce
7 Days AgoSaved
Remote
Buffalo, NY
Senior level
Senior level
Software
The Senior Customer Success Manager develops customer relationships to enhance retention and satisfaction, leads the Customer Success team, and drives user growth through analytics, onboarding, and effective communication.
Top Skills: Computer EngineeringInformation SystemMobile Apps
7 Days AgoSaved
Remote
Buffalo, NY
140K-160K Annually
Mid level
140K-160K Annually
Mid level
Cybersecurity
The AI & Digital Customer Success Engineer will enhance customer engagement through AI-driven programs, SQL analysis, and digital practices, supporting post-sales success.
Top Skills: AIMachine LearningSQL
7 Days AgoSaved
Remote
Buffalo, NY
126K-140K Annually
Senior level
126K-140K Annually
Senior level
Financial Services
As a Sr. Client Success Manager, you will provide strategic guidance and support to key clients in maximizing value from Alkami's platform, driving client satisfaction and fostering relationships. Responsibilities include directing client success initiatives, developing training, and influencing internal teams to enhance client outcomes.
Top Skills: Customer Success Software ToolsGoogle SlidesSaas Applications
Reposted 7 Days AgoSaved
Remote
Buffalo, NY
130K-170K Annually
Senior level
130K-170K Annually
Senior level
Financial Services
The Customer Success Manager will oversee Truv's enterprise clients, driving product adoption, managing implementations, and ensuring customer satisfaction to boost revenue and engagement.
Reposted 7 Days AgoSaved
Remote
Buffalo, NY
Senior level
Senior level
Marketing Tech • Sales
The Senior Customer Success Engineer ensures enterprise customers maximize value from the platform by resolving technical issues, creating scalable systems, and partnering with Implementation and Customer Success teams.
Top Skills: Customer Intelligence PlatformsGtm ToolsPythonSQLTypescript
Reposted 7 Days AgoSaved
Remote or Hybrid
Buffalo, NY
100K-110K Annually
Senior level
100K-110K Annually
Senior level
Software
The Senior Customer Success Manager will manage complex government client relationships, ensuring compliance and alignment with agency mandates while driving customer success and long-term value.
Top Skills: SaaS
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Reposted 7 Days AgoSaved
In-Office or Remote
Buffalo, NY
Mid level
Mid level
Marketing Tech
This role focuses on customer onboarding, training, and support in a fast-paced environment, ensuring brands gain value from OuterSignal's insights.
Top Skills: GorgiasKlaviyoMeta Ads ManagerSms Platforms
Reposted 7 Days AgoSaved
Remote
Buffalo, NY
110K-145K Annually
Mid level
110K-145K Annually
Mid level
Artificial Intelligence • HR Tech
The Scaled Customer Success Manager will enhance customer success for SMB and Mid-Market clients by managing onboarding, engagement, and product adoption, while also identifying upsell opportunities.
Top Skills: GainsightOutreachPendoSaaSSalesforceVitally
Reposted 7 Days AgoSaved
Remote
Buffalo, NY
120K-140K Annually
Mid level
120K-140K Annually
Mid level
HR Tech • Information Technology • Software
As a Mid-Market Customer Success Manager, you will guide customers through implementation, adoption, and long-term success of the platform, building strategic relationships and driving value.
Reposted 7 Days AgoSaved
Remote
Buffalo, NY
130K-160K Annually
Senior level
130K-160K Annually
Senior level
Information Technology
The Enterprise Customer Success Manager will onboard clients, manage relationships, analyze fraud issues, and collaborate with teams to ensure customer success.
Top Skills: ApolloSalesforce
Reposted 7 Days AgoSaved
Remote
Buffalo, NY
138K-162K Annually
Senior level
138K-162K Annually
Senior level
Software
As a Partner Customer Success Manager, you'll enhance post-sales success for indirect customers through partners, drive product adoption, build internal processes, and advocate for customer needs.
Top Skills: AISaaS
Reposted 7 Days AgoSaved
Remote
Buffalo, NY
80K-140K Annually
Mid level
80K-140K Annually
Mid level
Fintech • Information Technology • Payments
The Customer Success Manager will onboard high-value clients, manage accounts, expand relationships, and handle client feedback to ensure customer success.
Reposted 7 Days AgoSaved
Remote
Buffalo, NY
Mid level
Mid level
Software
The Customer Success Manager will manage customer relationships, drive retention and growth, support onboarding, and ensure customers realize value from the product.
Top Skills: Salesforce
Reposted 7 Days AgoSaved
Remote
Buffalo, NY
200K-220K Annually
Senior level
200K-220K Annually
Senior level
Marketing Tech • Mobile • Software
Lead the Customer Success organization, driving adoption and retention through digital programs and AI while owning strategic customer relationships and team development.
Top Skills: AIAutomation
Reposted 7 Days AgoSaved
Remote
Buffalo, NY
Mid level
Mid level
Artificial Intelligence • Sales
As a Customer Success Representative, you will support Dubber's channel partners and customers, ensuring high-quality service, onboarding, and retention, while troubleshooting issues and maintaining relationships to drive satisfaction.
Top Skills: Crm PlatformsSalesforce
Reposted 7 Days AgoSaved
Remote
Buffalo, NY
77K-115K Annually
Mid level
77K-115K Annually
Mid level
Cloud • Fintech • Other • Software
The role involves managing 45-55 mid-market accounts, driving customer adoption and growth, delivering compelling presentations, leading renewal discussions, and collaborating cross-functionally while integrating AI tools to enhance customer experiences.
Top Skills: Ai ToolsChurnzeroSalesforce
Reposted 7 Days AgoSaved
Remote
Buffalo, NY
Mid level
Mid level
Information Technology • Consulting
The Level II Client Success Manager manages healthcare food service accounts, fostering client relationships, driving system optimization, and ensuring value delivery while aligning client strategies with the company's solutions.
Top Skills: ExcelMicrosoft OutlookMicrosoft Power PointMicrosoft WordSalesforce
Reposted 7 Days AgoSaved
Remote
Buffalo, NY
109K-150K Annually
Senior level
109K-150K Annually
Senior level
Information Technology
The Sr. Customer Success Manager - Enterprise will drive customer adoption, renewals, and develop strategies for long-term customer value, while managing executive relationships and operationalizing processes for scale.
Top Skills: Bi ToolsCRMGainsightMarketing AutomationSaaS
Reposted 7 Days AgoSaved
Remote
Buffalo, NY
143K-170K Annually
Expert/Leader
143K-170K Annually
Expert/Leader
Information Technology
The Principal Customer Success Manager at 6sense manages strategic customer relationships, drives customer growth, ensures product adoption, and oversees account plans to foster customer success and ROI.
Top Skills: Bi (TableauCRMDomoMarketing AutomationMicrostrategy)
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