Top Customer Success Jobs in Buffalo, NY

4 Hours AgoSaved
Remote
Buffalo, NY
Senior level
Senior level
Information Technology • Internet of Things
Manage customer accounts to minimize churn, drive engagement, and enhance product adoption. Serve as trusted advisor, resolve issues, and support customers' needs effectively.
Top Skills: Help ScoutMs ProjectSalesforce
4 Hours AgoSaved
Remote
Buffalo, NY
Mid level
Mid level
Sales • Software
As a Customer Success Manager at Influ2, you will enhance customer satisfaction, develop relationships, analyze data, and collaborate with cross-functional teams to drive success, while managing multiple accounts and ensuring project delivery.
Top Skills: Bi ToolsCrm PlatformsHubspotLookerSalesforceTableau
4 Hours AgoSaved
Remote
Buffalo, NY
Senior level
Senior level
Healthtech • Information Technology • Software
The Senior Customer Success Manager manages large health plan accounts, building client relationships, coordinating internal teams, and ensuring customer satisfaction and retention.
Top Skills: Healthcare TechnologyRevenue Cycle Management
4 Hours AgoSaved
Remote
Buffalo, NY
140K-160K Annually
Senior level
140K-160K Annually
Senior level
Cloud • Software
Vantage seeks a Senior Customer Success Manager to oversee post-sale customer engagement, offering onboarding, training, and support to enhance customer satisfaction and product adoption.
Top Skills: AWSAzureFinops Cloud Cost Management SolutionsGCP
8 Hours AgoSaved
Remote
Buffalo, NY
75K-75K Annually
Mid level
75K-75K Annually
Mid level
Edtech • HR Tech • Software
The Client Success Manager drives client adoption, builds partnerships, monitors key health indicators, and translates business challenges into actionable learning strategies.
Top Skills: Ai ToolsChatgptCrm PlatformsGoogle WorkspaceMS OfficeSalesforce
8 Hours AgoSaved
Remote
Buffalo, NY
81K-90K Annually
Mid level
81K-90K Annually
Mid level
Financial Services
As a Client Success Manager II, you will oversee client onboarding for the Segmint Data & Marketing platform, ensuring clients achieve their marketing goals through tailored training and support.
Top Skills: ConfluenceGainsightGoogle WorkspaceJIRASalesforceSlack
10 Hours AgoSaved
Remote
Buffalo, NY
250K-295K Annually
Senior level
250K-295K Annually
Senior level
Healthtech
The Sr. Director of Customer Success Strategy leads the development of the customer success strategy, drives operational excellence, and collaborates with cross-functional teams to ensure successful adoption of Heartflow's AI-driven diagnostic platform.
Top Skills: AIHealthcare Technologies
16 Hours AgoSaved
Remote
Buffalo, NY
Junior
Junior
Enterprise Web • Legal Tech • Software • Automation
The Customer Success Manager ensures clients maximize value from ECFX products through relationship management, technical support, and proactive problem-solving.
Top Skills: ConfluenceHubspotJIRASmartsheet
18 Hours AgoSaved
Remote
Buffalo, NY
65K-80K Annually
Junior
65K-80K Annually
Junior
Information Technology • Software • Cybersecurity • Defense
The Customer Success Manager ensures clients effectively use cybersecurity solutions, manages client relationships, monitors satisfaction, and coordinates support efforts.
Top Skills: Azure
22 Hours AgoSaved
Remote
Buffalo, NY
170K-228K Annually
Senior level
170K-228K Annually
Senior level
Healthtech
The Director of Client Success leads service model strategy, manages a team, ensures client value delivery, and partners cross-functionally to enhance client engagement and retention.
22 Hours AgoSaved
Remote
Buffalo, NY
80K-90K Annually
Junior
80K-90K Annually
Junior
Legal Tech • Software
The Client Success Manager builds relationships with clients, ensuring product adoption, resolving issues, and providing support and training on LEAP software.
Top Skills: ExcelGainsightLeap SoftwareOutlookQuickbooksSalesforceWordXero
22 Hours AgoSaved
Remote
Buffalo, NY
130K-160K Annually
Senior level
130K-160K Annually
Senior level
Machine Learning • Software
The Client Success Leader at Machinify will enhance client satisfaction and operational processes, ensuring value delivery through support strategies while managing relationships and insights from healthcare data.
Top Skills: Ai-Powered PlatformsHealthcare Claims Data
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22 Hours AgoSaved
Remote
Buffalo, NY
80K-90K Annually
Mid level
80K-90K Annually
Mid level
Software
As a Customer Success Manager, you'll manage customer onboarding, drive product adoption, conduct business reviews, identify upsell opportunities, and collaborate with internal teams for customer satisfaction and account growth.
Top Skills: CRMCustomer Success ToolsSaaSVitally
22 Hours AgoSaved
Remote
Buffalo, NY
65K-75K Annually
Mid level
65K-75K Annually
Mid level
Software
The Customer Success Manager will manage client accounts throughout their lifecycle, enhancing customer engagement and ensuring satisfaction with the SaaS services provided by EverCommerce.
Top Skills: CRMData AnalyticsEmail MarketingJIRAPlanhatSaaSSalesforceZendesk
22 Hours AgoSaved
Remote
Buffalo, NY
Mid level
Mid level
Artificial Intelligence • Software
The Customer Success Manager will manage a mid-market book of business, focusing on customer onboarding, renewals, upsells, and retention, while coordinating with internal teams to ensure customer satisfaction and platform usage.
Top Skills: NotionSalesforceSlackZoom
22 Hours AgoSaved
Remote
Buffalo, NY
Mid level
Mid level
Information Technology • Software
The Senior Customer Success Manager ensures customer satisfaction and adoption of services, acts as a liaison, develops success plans, and resolves escalated issues.
Top Skills: Workday
Reposted 22 Hours AgoSaved
Remote
Buffalo, NY
Senior level
Senior level
Software
The Customer Success Manager at MedScout will independently manage high-value accounts, driving post-sales success and customer engagement while collaborating across departments to ensure customer satisfaction and product influence.
Reposted 22 Hours AgoSaved
Remote
Buffalo, NY
Junior
Junior
Marketing Tech • Software • Conversational AI • Generative AI
As a Customer Success Manager, you'll support clients by ensuring they effectively utilize Insider One's technology and develop strategies to meet their goals, while building strong relationships and collaborating with technical teams.
Top Skills: Customer Data Platform (Cdp)Digital Marketing
Reposted 22 Hours AgoSaved
Remote
Buffalo, NY
Senior level
Senior level
Software
As a Technical Customer Success Manager, you'll lead customer onboarding, provide technical guidance on scheduling software, manage pilot projects, and foster customer relationships to enhance adoption and retention. You will also analyze customer engagement to identify opportunities for improvement and act as their advocate within the company.
Top Skills: Cpm Scheduling SoftwareMicrosoft ProjectOracle Primavera P6
Reposted 22 Hours AgoSaved
Remote
Buffalo, NY
80K-140K Annually
Mid level
80K-140K Annually
Mid level
Security • Software
The Customer Success Manager will enhance customer retention and growth by building relationships, guiding customers, and ensuring successful adoption of solutions across enterprise accounts.
Top Skills: GainsightSalesforceZendesk
Reposted 22 Hours AgoSaved
Remote
Buffalo, NY
Senior level
Senior level
Transportation
The AI Customer Success Advisor will oversee AI workflow integrations, liaise with stakeholders, support training and documentation, and ensure successful implementation across offices.
Top Skills: Ai WorkflowsPower BISigmaTableauTms System
Reposted 22 Hours AgoSaved
Remote
Buffalo, NY
70K-75K Annually
Mid level
70K-75K Annually
Mid level
Cloud • Hardware • Software • Database
The Enterprise Customer Success Manager will manage customer relationships, drive product adoption, and collaborate with teams to ensure customer satisfaction and retention, focusing on value realization with MariaDB solutions.
Top Skills: Mariadb
YesterdaySaved
Remote
Buffalo, NY
150K-170K Annually
Senior level
150K-170K Annually
Senior level
Information Technology • Security • Software • Cybersecurity
The Strategic Customer Success Engineer provides technical guidance for enterprise customers, ensuring product adoption, onboarding, and ongoing support while advocating for customer needs internally.
Top Skills: Aws LambdaC#Cloudflare WorkersGoJavaJavaScriptNode.jsPHPPostgresPythonRestful ApisSQL
YesterdaySaved
Remote
Buffalo, NY
100K-150K Annually
Senior level
100K-150K Annually
Senior level
Fitness • Healthtech • HR Tech
The Senior Customer Success Manager at Thrive oversees customer relationships, ensuring successful delivery and engagement with Thrive's AI-powered solutions while managing renewals and expansion opportunities.
Top Skills: Ai ToolsCodaGoogle SuiteLookerMicrosoft ProductsSalesforce
YesterdaySaved
Remote
Buffalo, NY
Junior
Junior
Healthtech • Information Technology • Professional Services • Software
The Project Manager will lead healthcare projects focused on HEDIS, maintain client relationships, manage project timelines, and ensure successful delivery of services with high customer satisfaction.
Top Skills: MS OfficeProject Management SoftwareRdbmsSQL
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