Top Customer Success Jobs in Buffalo, NY

Lead a team of six CSMs, ensuring post-implementation success for mid-market and strategic customers. Drive retention, expansion, and process scalability while collaborating with cross-functional teams.

Oversee ~30 large law firm accounts as Customer Success Manager, focusing on partnerships, retention, growth, and operational excellence through collaboration and strategic account management.

The Customer Success Manager will build strong client relationships, drive ROI through high-touch engagement, and act as an advisor to ensure customer success and satisfaction with Common Room's platform.

As a Customer Success Associate, you will manage provider groups, ensuring onboarding, implementation, customer satisfaction, and retention with a focus on revenue cycle management.

The Client Success Manager builds relationships with clients, manages campaigns, provides strategic insights, and ensures client satisfaction while promoting mental health products.

The Client Success Manager is responsible for managing enterprise healthcare customer accounts, ensuring successful deployment and value realization of digital therapeutics, while leading internal teams and leveraging data for insights and improvements.

Manage enterprise-level client relationships, overseeing email marketing campaigns and MarTech programs while ensuring alignment with business goals. Drive renewals, mentor team members, and improve internal processes.

The Salesforce Client Success Consultant provides ongoing Salesforce CRM administration, user support, and assists in implementation projects while building trusted client relationships.

As a Client Success Manager, you'll drive client retention, engage in implementation and training, and support student outcomes through strategic partnerships.

Analyze customer needs, secure renewals, assist with onboarding, and promote ExtraHop products. Champion customer needs, develop relationships, and conduct meetings.

Lead the Customer Success team, design strategies, oversee onboarding and retention, and drive customer advocacy to ensure value for early childhood education partners.

The Customer Success Manager ensures customer engagement and adoption of SaaS products, monitors account health, supports renewals, and identifies upsell opportunities.

The Customer Success Manager ensures successful onboarding and long-term growth for mid-market and enterprise clients, driving adoption and measurable ROI of Voice AI solutions.

The Customer Success Manager will drive eCommerce transformation for clients, leveraging AI technologies to improve customer satisfaction, product discovery, and digital experiences.

As an Enterprise Customer Success Manager, you will build relationships, increase product adoption, ensure renewals, and advocate for customer needs while collaborating with internal teams for optimal service delivery.

Lead customer engagements and analytics projects, ensuring clients receive maximum value from solutions. Collaborate with teams, manage project delivery, and communicate insights to stakeholders.

The Customer Success Manager ensures client satisfaction by maximizing product adoption, understanding customer needs, driving engagement, and identifying revenue opportunities while maintaining strong relationships with dealerships.

The Customer Success Manager drives customer retention and satisfaction, manages customer relationships, and collaborates cross-functionally to solve issues and ensure product utilization.

Manage and optimize processes for the Customer Success team, focusing on data quality, reporting, and cross-functional collaboration to enhance customer experience.

The Client Success Manager will manage the post-sales lifecycle, building client relationships and ensuring retention, while collaborating with cross-functional teams to optimize processes.

As an Enterprise Account Manager at Raspberry AI, you will build relationships with fashion brands to enhance their use of generative AI, drive renewals and upsells, and oversee customer success metrics while collaborating cross-functionally.

The Head of Customer Success will lead post-sales for enterprise customers, enhance pilot conversions, grow the CSM team, and drive customer engagement & success.

The Customer Success Manager drives adoption, manages strategic customer relationships, supports renewals, identifies expansion opportunities, and ensures customer satisfaction.

As a Customer Success Engineer, you will ensure customer satisfaction through technical support, driving adoption, mentoring, and conducting business reviews, while collaborating with Development teams.

Lead a team of Strategic Customer Success Managers to drive customer adoption, retention, and value realization through Checkmarx solutions, and refine success frameworks.