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Top Customer Success Jobs in Buffalo, NY
Artificial Intelligence • Machine Learning • Software • Conversational AI
The Customer Success Manager will manage a portfolio of customers, ensuring successful onboarding, driving adoption, and leading renewals while acting as a strategic advisor for customer outcomes.
Top Skills:
ChatgptJIRASalesforceSlack
Software • Automation
The Customer Success Manager advocates for customers, drives product adoption, assesses customer health, negotiates renewals, and provides strategic recommendations to enhance customer experience and success with Verint products.
Top Skills:
Customer Success PlatformsTotango
Software • Automation
The Manager of Customer Success leads a team to drive customer adoption, retention, and revenue growth through effective management and strategic engagement.
Top Skills:
GainsightSalesforceTotango
Artificial Intelligence • Information Technology • Legal Tech • Software
As a Customer Success Manager at Tonkean, you will drive customer adoption and retention for enterprise clients, develop lifecycle strategies, and build relationships with executive stakeholders to ensure measurable business outcomes.
Artificial Intelligence • eCommerce • Logistics • Retail
This role involves managing strategic enterprise accounts, driving customer adoption and outcomes, troubleshooting technical issues, and fostering growth through partnership with client teams.
Top Skills:
APIsPythonSQL
Artificial Intelligence • Enterprise Web • Software • Automation
The Customer Success Manager will oversee the customer journey from onboarding to success, gathering feedback, assisting in contracts, building relationships, and collaborating on GTM strategies.
Top Skills:
Analytics PlatformsAutomation SoftwareBi ToolsWorkflow Systems
Sales • Software
As a Customer Success Manager, you will manage renewals and expansions, build executive relationships, navigate ambiguities, and ensure customer success through effective program management.
Top Skills:
6SenseDemandbaseGongHubspotLeandataLinkedin AdsMarketoOutreachSalesforceSalesloft
Software
The Customer Success Manager will drive client satisfaction and retention, build enterprise relationships, and strategize for account growth, while ensuring customers receive maximum value from Axiom's solutions.
Top Skills:
AICloud ComputingCrm (Hubspot)
Information Technology • Marketing Tech • Software • Consulting
The Proposal Manager leads the development and delivery of client proposals, manages relationships, supports sales teams, and ensures high win rates on bids.
Top Skills:
Bid Management ToolsCRMMicrosoft Office Suite
AdTech • Digital Media • Information Technology • Marketing Tech • News + Entertainment • Social Media • Software
Manage daily communication for channel accounts, support onboarding, optimize programs in Salesforce, drive account growth, and enhance client success through proactive relationship management.
Top Skills:
ExcelGoogle SheetsSalesforce
Healthtech • Information Technology • Software
The Customer Success Manager will enhance provider customer relationships, drive solution adoption, manage customer lifecycle, and promote renewals through strategic guidance and operational excellence.
Top Skills:
Data AnalyticsPower BI
Software
As a Customer Success Engineer, you will provide advanced technical support to enterprise clients, troubleshoot complex issues, and guide customers on WordPress implementations.
Top Skills:
CSSDnsGitHTMLHTTPJavaScriptKibanaNew RelicPHPRest ApisSvnWordpress
New
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Artificial Intelligence • Information Technology
The Client Success Executive drives client success, manages account relations, expands service opportunities, and collaborates with internal teams post-implementation to ensure ROI and client satisfaction.
Top Skills:
CRMErpMicrosoft Dynamics 365Microsoft Dynamics 365 Finance And Operations
Cloud • Software • Analytics
The Scale Customer Success Manager drives adoption and retention for small-to-mid market customers through digital-first strategies and customer success playbooks, partnering with sales and product teams to enhance the customer experience.
Top Skills:
Ai TechnologiesConversational AiCrm SystemsCustomer Success PlatformsDigital ChannelsGainsightSalesforce
Information Technology • Software
As a Customer Success Manager at Sourcegraph, you will manage 20-30 enterprise accounts, ensuring customer success through training, value mapping, and proactive support to drive adoption and renewals.
Top Skills:
AIDeveloper ToolingProduct Adoption ToolsSaaSTelemetry
Agency • Digital Media • eCommerce • Marketing Tech
The Client Success Manager will build client relationships, strategize for goal achievement, monitor campaign performance, and provide insights.
Top Skills:
Crm SystemsDigital Marketing Tools
Artificial Intelligence • HR Tech • Machine Learning • Social Impact • Software • Consulting
The Senior Customer Success Manager drives revenue growth by ensuring customer satisfaction, building strong relationships, managing renewals, and promoting product solutions aligned with client goals.
Top Skills:
Artificial IntelligenceHr TechnologyMachine LearningSaaS
Cloud • Security • Software
The Staff Customer Success Manager will manage key financial services accounts, ensuring customer success through relationship-building, strategic planning, and driving measurable business outcomes. This role focuses on customer onboarding, success planning, and fostering executive engagement to mitigate risks and identify account expansion opportunities.
Top Skills:
Application SecurityDevsecopsFinancial Services ComplianceSoftware Supply Chain Security
Information Technology • Software
The VP of Customer Success will lead the post-sale journey, driving adoption of the Order Engine, protecting revenue, and optimizing customer experience through effective change management and team scalability.
Top Skills:
HubspotPlanhat
Software
The Vice President of Customer Success leads the transformation and scaling of customer engagement strategies, focusing on retention, growth, and the operationalization of an AI-enabled Customer Success model.
Top Skills:
AIAutomation ToolsCRMCustomer Success PlatformsSaaS
Information Technology • Software
As a Customer Success Manager, you will enhance customer value through effective communication and relationship management in supply chain technology.
Top Skills:
Cloud InfrastructureDatadogLogicmonitorLogistics TechnologyMoogsoftSaaSServicenowTmsWms
Software
As a Digital Customer Success Manager, you will manage a portfolio of accounts, leveraging AI for monitoring and customer engagement while driving retention, expansion, and adoption of LeanData's products.
Top Skills:
Ai ToolsAutomation PlatformsSalesforce
Cybersecurity
The Customer Success Engineer will support deployments, engage in technical conversations, resolve customer issues, improve documentation, and advocate for customer needs internally.
Top Skills:
HTTPLinuxmacOSProgramming LanguagesSnmpSshTcp/Ip
Healthtech
The Client Success Manager will manage post-sale client relationships, driving engagement and growth while translating client needs into actionable solutions.
Top Skills:
AnalyticsExcelProject Management ToolsSaaSSmartsheet
Software
The Customer Success Manager will manage post-implementation accounts, build customer relationships, improve retention and revenue, and support AI initiatives.
Top Skills:
ConfluenceHubspotJIRA
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