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Top Customer Success Jobs in Buffalo, NY
Enterprise Web • Mobile • Professional Services • Software
The Lead Research Advisor will drive customer relationships, maximize platform adoption, manage a team, and ensure successful outcomes in UX research projects.
Top Skills:
Digital ToolsSaaSUx Research
Information Technology • Cybersecurity
The VP of Customer Success manages technical programs, drives revenue growth, and leads a team to enhance client relationships and project delivery.
Top Skills:
AgileAsanaJIRAMonday.ComWaterfall
Edtech
The Customer Success Manager will guide customers in utilizing Mongoose's platform to achieve communication goals, drive user adoption, analyze engagement data, and ensure ongoing value throughout the customer lifecycle.
Top Skills:
AIHubspotSaaS
eCommerce • Enterprise Web • Information Technology • Software • Database • Analytics • Business Intelligence
The Customer Success Engineer will support clients with implementation, onboarding, and growth, crafting solutions to meet their needs and ensuring success.
Top Skills:
Adobe AnalyticsAngularCSSGoogle AnalyticsHTMLJavaScriptOptimizelyReactVue
Artificial Intelligence • Productivity • Software • Automation
The Automation Strategist will guide customers in automating processes, help identify use cases, and promote AI-enabled transformation, focusing on value delivery and relationship building.
Top Skills:
AIAutomation
Cloud • Security • Software • Cybersecurity • Automation
As a Customer Success Manager, you'll guide public sector customers in using GitLab's DevSecOps platform, helping them achieve business goals and enhancing customer satisfaction.
Top Skills:
Ci/CdDevsecopsGit
Consumer Web • Digital Media • eCommerce • Information Technology • Sports
The Client Success Rep ensures customer satisfaction by addressing technical inquiries, resolving client issues, and suggesting software enhancements. Responsibilities include maintaining customer documentation and collaborating with team members for issue resolution.
Top Skills:
Google Merchant CenterGoogle ShoppingGoogle Suites
Artificial Intelligence • Cloud • Information Technology • Machine Learning • Software • Big Data Analytics • Automation
As a Customer Success Manager, you will drive customer retention, manage relationships, and ensure value realization of PagerDuty's solutions post-sale.
Top Skills:
Cloud-Based SolutionsSaaS
Legal Tech • Software • Generative AI
Lead and mentor Customer Success team members, manage client accounts for retention and growth, resolve client issues, and optimize product adoption.
Top Skills:
AISaaS
Legal Tech • Software • Generative AI
The Enterprise Customer Success Manager will drive client success and growth, ensuring high adoption and retention of Eve's legal tech solutions among law firms, while managing key relationships and contributing to product evolution.
Top Skills:
Legal TechSaaS
Legal Tech • Software • Generative AI
The Customer Success Manager will drive client success, ensuring high adoption, retention, and growth while maximizing product utilization and maintaining relationships.
Top Skills:
Data AnalysisLegal Tech SolutionsSaaS
Healthtech
The Senior Engagement Manager will manage client relationships, ensure project success, optimize processes, and drive customer value. They will coordinate projects, address client needs, and analyze workflows to enhance operational effectiveness.
Top Skills:
Customer SuccessProject ManagementSaaS
New
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Healthtech • Software • Analytics
As a Customer Success Manager, you will guide primary care providers in transitioning to value-based care, ensuring customer satisfaction and integration of technology into workflows.
Top Skills:
Crm AnalyticsHubspot
Artificial Intelligence • HR Tech
The Senior Enterprise Customer Success Manager ensures the success of enterprise customers by building relationships, driving product adoption, advocating for customer needs, and identifying growth opportunities through customer success plans and regular communication.
Real Estate • Software
The Customer Success Ops Intern will support the post-sales organization by auditing customer data, optimizing processes, creating training materials, and collaborating cross-functionally to enhance customer experience.
Top Skills:
ChanneltivityExcelGainsightGoogle SheetsLookerSalesforceTableauTotango
Database
The Customer Success Specialist supports clients by driving engagement, providing training, troubleshooting issues, and ensuring compliance with service level agreements. They document customer interactions and facilitate effective communication between clients and the company.
Healthtech
Lead post-sales onboarding and customer engagement for Study Design products, ensuring smooth activation and driving value realization through analytics and AI practices.
Top Skills:
AIAnalyticsDatabricks
Information Technology • Internet of Things • Software • Virtual Reality
As a Senior Customer Success Manager, you will manage customer relationships, ensure successful onboarding, increase adoption, and handle contract renewals while fostering customer engagement and value realization.
Top Skills:
ChurnzeroJIRASalesforceZendesk
Artificial Intelligence • Cloud • Fintech • Machine Learning • Mobile • Software
The Manager of Enterprise Customer Success leads a team of 8-10 Customer Success Managers to enhance customer retention and satisfaction, driving measurable ROI and fostering long-term partnerships through coaching and collaboration.
Healthtech
The Client Success Manager will manage relationships with client partners, oversee account plans, ensure client satisfaction, and analyze program metrics to demonstrate value.
Top Skills:
ExcelGoogle SheetsGoogle SlidesLookerPowerPointSalesforce
Artificial Intelligence • Information Technology • Consulting
The Enterprise Customer Success Manager at Tavily guides enterprise customers through onboarding, implementation, and adoption of the AI search platform, ensuring customer satisfaction and value realization while advocating for customer needs internally.
Top Skills:
AICrm ToolsDeveloper ToolsHubspotLlmSalesforce
Information Technology • Internet of Things • Software • Virtual Reality
The Principal Customer Success Manager will manage high visibility accounts in Life Sciences, enhancing relationships and ensuring successful solution adoption while providing critical feedback to PTC.
Top Skills:
Alm SoftwareCadPlm
Artificial Intelligence • Productivity • Software
Manage customer onboarding and ensure successful system implementation. Diagnose and resolve performance issues across the funnel, working closely with clients to achieve real results.
Top Skills:
AdsAICRMWebsite
Healthtech
The Customer Success Associate role involves customer engagement, operational tasks, strategic account planning, and advocating for customer needs, with a focus on career development in Customer Success Management.
Top Skills:
SaaS
Security • Cybersecurity
As a Customer Success Architect, you'll onboard new clients, enhance platform usage, and drive value realization while collaborating with sales and technical teams.
Top Skills:
CloudIt TransformationNetwork SystemsSecurity
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Top Companies in Buffalo, NY Hiring Customer Success Roles
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