Top Operations Jobs in St. Louis, MO

Supports nonprofit fundraising operations, donor relations, development projects, grant activities, events, database management, gift processing, reporting, and community engagement. The role builds donor relationships, coordinates campaigns and timelines, prepares communications and materials, tracks fundraising metrics, and represents the organization at community events. It is designed for an early-career professional with strong organizational, communication, relationship-building, and project coordination skills.

Supports cross-business strategy and operations for CVS Health’s Diversified Commercial Solutions organization. Responsibilities include managing financial and business-priority reporting cadences, leading cross-functional strategic initiatives, improving collaboration across a complex matrixed organization, and developing content for executive meetings and external events. The role partners with senior leadership to drive execution, transparency, growth, and operational accountability.

Own the Global Support organization’s annual operating plan, capacity, headcount, and cost models. Lead monthly and quarterly business reviews, develop reporting frameworks, validate metrics, and provide executive-level insights and recommendations. Partner cross-functionally with Support, Finance, Workforce Management, and People to improve productivity, staffing, cost-to-serve, vendor strategy, and customer experience. Use AI and self-service analytics tools to accelerate modeling, reporting, and operational decision-making.

Lead Headway’s customer experience operation across Agent Success, Customer Care, Programs, and Systems, managing over 100 employees and 800 partner agents. Own end-to-end support quality, performance, staffing, forecasting, costs, training, QA, procedures, systems, and AI-enabled automation. Partner with Product and R&D to improve customer experience and reduce support demand while developing a high-performing leadership team.

Leads multiple fraud operations teams focused on disputes and compliance. Oversees people leaders and individual contributors, sets operational strategy, improves productivity, quality, service levels, and compliance, manages queue health, resolves escalated risk events, and drives cross-functional change. The role also supports recruiting, talent development, AI-enabled efficiency initiatives, Lean Six Sigma practices, and data-driven operational improvements.

Own and improve Composer’s brokerage and trading operations, including trade lifecycle management, account servicing, escalations, reconciliations, controls, and risk workflows. Partner with Product, Engineering, Compliance, and Operations to define requirements, implement scalable solutions, support launches, analyze operational trends, and lead cross-functional initiatives in a regulated environment.

Owns AI-powered tools and strategic analytics for Headway’s provider growth and revenue operations. Responsibilities include optimizing provider outreach and conversion, analyzing funnel trends, pipeline health, and cohort performance, supporting weekly business reviews and executive reporting, and enabling sales leaders to self-serve performance insights. The role requires strategic initiative ownership, strong analytical and forecasting skills, and collaboration with revenue leadership in a growth-stage environment.

Lead Revenue Operations, owning CRM architecture, data infrastructure, forecasting, reporting, compensation and territory design, and oversight of Deal Desk and Enablement. Drive GTM alignment, implement revenue technology and AI-powered automation, and support PLG and enterprise motions to scale ARR and operational efficiency.

Develop go-to-market strategies, lead high-impact cross-functional initiatives, build analytical models and dashboards, and improve operational efficiency. The role analyzes market trends, customer segments, competitive landscapes, and commercial performance while translating data into executive recommendations. It requires strong stakeholder management, leadership, communication, spreadsheet modeling, SQL familiarity, and the ability to leverage AI tools in a fast-paced SaaS environment.

Participate in a 12-week summer operations internship supporting assignments across lean production, planning, operational excellence, ergonomics and safety, sourcing, material handling, inventory operations, and productivity tracking. Collaborate with teams, solve complex operational problems, evaluate alternatives, and develop leadership skills. The role is on-site five days per week and may lead to post-graduate development or full-time opportunities.

Lead end-to-end Revenue Operations for a high-growth B2B SaaS company: build GTM operating model, own forecasting and analytics, manage GTM systems (Salesforce/CPQ/marketing automation), drive AI automation, enable cross-functional alignment, and deliver executive revenue insights to scale enterprise sales.

Monitor system alerts during assigned shifts, follow troubleshooting flowcharts, restart hardware, escalate unresolved issues, and maintain detailed action logs. The role provides flexible afternoon, weekend, and absence coverage while supporting operations for electromechanical power systems. Success requires technical aptitude, attention to detail, independent judgment, strong communication, and the ability to prioritize issues in a fast-paced environment.

Owns GTM and customer success operations across scoring, data quality, CRM automation, lead routing, sales-to-CS handoffs, forecasting, reporting, and compensation support. The role connects HubSpot, Clay, Gong, and Amplemarket, builds enrichment and lifecycle workflows, improves pipeline generation, and creates structured delivery and account visibility processes. It also carries direct pipeline generation responsibility and partners with sales, customer success, PMO, and leadership teams.

Support onboarding/offboarding, manage access and IT asset inventory, provide first-level support for internal SaaS and ticketing systems, monitor dashboards/logs, troubleshoot and escalate incidents, maintain documentation and runbooks, and assist AI/ML and engineering teams with tool access.

Manage technical operations for a lending platform, including lender and client configuration, production support triage, funding and service monitoring, operational reporting, SQL troubleshooting, documentation, and process improvement. Serve as the liaison between business teams and engineering, resolve known issues, escalate application bugs, maintain runbooks, and identify opportunities to reduce manual work and improve platform performance.

Leads global customer operations strategy and serves as Chief of Staff to the SVP. Responsibilities include enterprise planning, executive operating cadence, strategic programs, workforce and capacity planning, budgeting, governance, transformation, AI and automation integration, executive communications, and cross-functional alignment across regions and business units.

Supports daily administration, monitoring, access control, reporting, and maintenance of banking and operational systems. Assists with audits, access reviews, data validation, reconciliations, system updates, documentation, issue escalation, and routine operational support for Deposit Operations. Requires strong attention to detail, organization, communication, and familiarity with Microsoft Office and core banking systems such as Fiserv Premier.

Supports financial advisors and branch staff by processing advisory account data, maintaining accounts, completing reports, responding to inquiries, identifying and escalating issues, and following departmental procedures. The role requires attention to detail, collaboration, organization, effective communication, and the ability to manage changing workloads independently under supervision.

Provides phone and application support to Stifel branch offices, branch personnel, and clients. Handles operational questions, records caller interactions, escalates complex issues, supports application testing and upgrades, and assists with Financial Advisor onboarding through training, mailings, and process guidance. Collaborates across teams while maintaining accurate records, timely updates, strong customer service, and adherence to procedures and financial services policies.

Provides phone and email support for Stifel’s client-facing digital platforms and banking products. Troubleshoots application issues, gathers user information, applies established solutions, creates support tickets, handles escalations, maintains interaction records, and follows up with users. Collaborates with IT Product Support, branch personnel, and internal teams while developing training materials and providing timely updates to leadership.

Provides phone and written support to Stifel branch offices, addressing application, procedural, industry, and operational questions. Researches inquiries, documents caller interactions, identifies and escalates issues, and communicates updates to leadership. The role requires maintaining high customer service standards, collaborating with branch personnel and internal teams, following established procedures, and learning financial-services applications, regulations, and company policies.

Reviews and approves account-opening and account-update documents across various account types. Identifies required documentation, ensures accurate account coding, prepares reports, escalates issues, and collaborates with branch personnel and internal teams. Provides customer service through written and verbal communication while managing department emails, hotline calls, document coding, account updates, and other assigned projects. Requires strong organization, multitasking, financial-services systems knowledge, and attention to detail.

Provides phone and digital support for client-facing applications and banking products. Responsibilities include handling calls, documenting interactions, troubleshooting digital banking issues, answering banking inquiries, escalating problems, communicating updates, and collaborating with IT, branch, and bank teams. The role requires strong customer service, communication, organization, multitasking, and the ability to work independently on a compressed schedule including weekends, holidays, and varied shifts.

Leads strategic operations for Microsoft’s Core commercial organization, managing executive business rhythms, governance, operating cadence, and cross-organizational alignment. Partners with senior and regional leaders to translate strategy into measurable execution, surface risks and dependencies, improve decision-making, and ensure accountability. Establishes scalable processes, tools, and standards while driving continuous improvement and adoption of AI-enabled capabilities.

Leads the company’s global Revenue Operations organization, including Field Operations, Marketing Operations, Data Analytics, forecasting, GTM planning, territory and quota design, revenue systems governance, and AI-enabled automation. Partners with the CFO, CRO, CMO, and Board to improve forecast accuracy, pipeline health, sales productivity, retention, data reliability, and Salesforce and RevTech execution. Builds and develops a high-performing organization supporting growth from approximately $550 million to more than $1 billion in ARR.