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Top Customer Success Jobs in St. Louis, MO
The Manager Escalation Specialist will manage Tier 2 complaint escalations across various support channels and provide guidance to frontline advocates. This role focuses on ensuring compliance, resolving escalated customer issues, and collaborating with internal teams to enhance the Cash App experience.
The Manager Escalation Specialist will handle Tier 2 complaint escalations across multiple channels while providing guidance to front-line advocates. The role focuses on real-time de-escalation, adherence to compliance, and maintaining customer satisfaction. Responsibilities include managing escalated complaints, conducting root-cause analyses, and collaborating with various internal teams for continuous improvement.
The Market Development Specialist acquires new customers through door-to-door relationship building and community engagement. They focus on targeted growth markets, build networks with referral partners, develop relationships with homebuilders and associations, and achieve sales goals in Internet, mobile, phone, and video services. This role involves outdoor work in various weather conditions and requires persistence in sales efforts.
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As a Senior Manager, Customer Success Architects, you will mentor and lead a team dedicated to providing exceptional service to clients. Your role includes driving customer success initiatives, fostering client relationships, and developing strategies to enhance renewal and expansion efforts. You will collaborate with various teams to ensure high-quality customer support and proactively identify risks, while also supporting the career development of your team members.
As a Customer Development Associate at YCharts, you'll manage marketing outreach, identify expansion opportunities, schedule meetings for the Customer Success Managers, and engage with clients to maintain a healthy referral pipeline. This role is crucial for supporting the company's growth strategy.
HealthJoy is seeking candidates to join their Talent Community for current and future openings across various departments. The company aims to simplify healthcare for employees and is committed to diversity and inclusion in their hiring process.
The Senior Client Success Specialist at CDW is responsible for advocating for clients to ensure they achieve strategic business outcomes and derive maximum value from managed cloud services. This role involves building strong relationships, driving client satisfaction, managing client portfolios, analyzing data for ROI, and collaborating with internal teams to address client needs.
The Clinical Client Training Specialist at Cohere Health is responsible for planning and executing training programs for client and provider organizations. This role involves developing digital training tools, conducting webinars and training sessions, and continuously updating training materials based on user feedback. The specialist will work closely with various teams to address the needs of clinicians and provider organizations, ensuring effective platform adoption.
The Director of Customer Support Systems leads strategic initiatives for optimizing customer support and partnership systems. This role requires collaboration with various teams to ensure seamless integration and alignment with business goals, mentorship of staff, vendor management, and the establishment of performance metrics for success measurement.
As an Intermediate Vulnerability Research Engineer, you will enhance GitLab's security detection capabilities through research, developing benchmarks, and improving vulnerabilities detection products related to web security. You’ll also write technical reports and interact with customers regarding security vulnerabilities.
Top Companies in St. Louis, MO Hiring Customer Success Roles
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