Manager, GTM Operations

About WorkWhile
WorkWhile is on a mission to help workers earn a better living and live better lives. More than 80 million Americans work hourly jobs, often with unpredictable schedules that pay close to minimum wage and offer limited benefits, leading to financial instability.
WorkWhile is revolutionizing frontline work by creating a more flexible and efficient labor market. Powered by AI, the WorkWhile platform helps businesses quickly access high-quality talent. Workers benefit from same-day pay, free telehealth services, upskilling, and the ability to choose shifts that match their skills and schedules.
We have the audacious goal to align incentives and solve inefficiencies in the labor market, disrupting the $650 billion staffing and recruiting market. Backed by Khosla Ventures and recognized by the Inc. 5000 for 10x growth, WorkWhile is reshaping the future of work.
About the role
We are seeking a data-driven, results-oriented GTM/Revenue Operations professional to help scale our go-to-market (GTM) engine. This role sits at the intersection of strategy, systems, and analytics-enabling Sales, Account Management, and Sales Development to operate with greater focus, efficiency, and insight. You'll support day-to-day GTM execution while also helping us build for scale, working on strategic initiatives like territory design, forecasting, sales compensation, and tech stack optimization.
Reporting to the Head of GTM Strategy & Operations, this position will partner closely with cross functional stakeholders within GTM, Finance, Data Science, and Product & Engineering.
What you'll do / Key Responsibilities

• Strategy & Planning
  
  • Partner cross-functionally to drive annual planning, capacity modeling, and territory design
  • Analyze and optimize the full GTM funnel, identifying opportunities for growth, conversion improvement, and cost-efficiency
  • Support revenue forecasting and reporting, providing insights and scenario modeling to leadership
  
  Analytics & Reporting
  
  • Build dashboards and reports using Salesforce, Excel, and Metabase to track performance across GTM teams
  • Run win/loss, retention, and productivity analyses; translate findings into actionable insights
  • Track attainment against goals (revenue, activity, coverage) and flag risks proactively
  • Lead analytical and tactical support in key areas including:
    
    • Conversion analysis across stages of the pipeline
    • Account prioritization and segmentation for outbound efforts
    • Sales Development team performance diagnostics and capacity pacing
  
  Operations & Enablement
  
  • Manage day-to-day support of sales processes and tools (e.g., Salesforce, Outreach, Chorus, ZoomInfo)
  • Act as a point of contact for field-facing teams for questions about systems, territory assignments, compensation mechanics, and process issues
  • Design and implement processes to improve data hygiene, compliance with rules of engagement, and forecast accuracy
  
  Compensation & Deal Support
  
  • Review and validate commission data, including deal splits and exceptions
  • Partner with Finance and Sales Leadership to maintain accurate quota and attainment data
  • Support custom quoting and complex deal structuring processes

What we're looking for / About You / Qualifications

• 3-6 years of experience in Revenue Operations, Sales Strategy, or GTM Analytics (SaaS or early-stage startup experience preferred)
• Strong experience in Salesforce and advanced Excel / Google Sheets skills required
• Experience with Outreach, Chorus, ZoomInfo (or related tech stack) is required
• Excellent problem-solving skills with a bias toward action and ownership
• Strong communication skills and experience working cross-functionally with Sales, Account Management, and Sales Development
• Ability to balance strategic thinking with hands-on execution
• Passion for operational excellence, sales productivity, and business impact
• Nice to have: Familiarity with BigQuery, Metabase, basic SQL proficiency, and experience leveraging Clay for outbound sales data enrichment and prospecting automation

Benefits & Perks

• Remote work culture with opportunities for coworking in SF
• In-person company offsites
• Medical, dental, & vision coverage
• Unlimited time off
• 401(k) with employer match
• WFH stipend to support your home office needs

WorkWhile has a diverse, mission-driven, and supportive culture-we look for people who want to take ownership, are energized by ambiguity, and strive to make a lasting impact. If this resonates with you, we'd love to chat!
WorkWhile is an Equal Opportunity Employer. Women, minorities, individuals with disabilities and protected veterans are encouraged to apply.