Top Customer Success Jobs in Santa Cruz, CA

Provide front-line, multi-channel client support and manage full lifecycle inquiries; assist onboarding and API integrations; test application/APIs, create user and API documentation, and lead process improvement and automation efforts while working cross-functionally.

The Client Success Coordinator supports account teams by managing administrative tasks, tracking deliverables, and assisting with reporting and data accuracy, while learning about Comscore's tools and processes.

The Client Success Strategist manages client relationships, ensuring clear communication and project coordination across marketing teams to foster client success.

Serve as primary customer contact to onboard, drive adoption, and ensure customer success for SaaS security products. Build executive relationships, maintain success plans and health scores, coordinate with Sales, Product, and Professional Services, and drive renewals, upsell and cross-sell opportunities while escalating risks and ensuring high customer satisfaction.

The Customer Success Manager will engage with enterprise finance leaders, driving value from AI solutions and managing customer success initiatives to enhance renewals and partnerships.

As a Customer Success Manager, you will manage mid-market and Enterprise customer relationships, focusing on onboarding, retention, and product adoption while supporting sales through identifying growth opportunities.

This role manages high-profile customer accounts, ensuring retention and engagement through relationship building, monitoring usage metrics, and advocating for customer needs internally.

Own retention, renewals, expansion, and value realization for higher-education clients. Build executive relationships, lead strategic reviews, forecast and negotiate renewals, identify upsell opportunities, drive product adoption, translate feedback into product insights, maintain CRM, and represent eRezLife at industry events.

The Customer Success Manager at Hive manages client relationships, provides email marketing strategies, and ensures customer engagement with the platform. Responsibilities include onboarding and nurturing clients, gathering feedback for product improvement, and crafting customer experience strategies.

The Customer Success Manager at Bluesight builds relationships with healthcare executives, improves product utilization, and ensures customer satisfaction while achieving renewal and growth targets.

The Customer Success Manager manages client relationships for Mortgage Cadence, driving renewals and upsell opportunities, educating clients, and ensuring successful implementations.

The Customer Success Manager is responsible for managing a portfolio of accounts, focusing on customer retention, product adoption, and satisfaction within a SaaS healthcare compliance platform.

Manage post-sales customer engagement, including implementation, performance reporting, and renewals. Help clients achieve KPIs and drive satisfaction.

The Customer Success Manager will oversee a customer portfolio, drive user adoption, manage renewals, and identify expansion opportunities while collaborating with various internal teams to optimize customer success with Nue's products.

The Customer Success Manager will engage and manage utility customers, driving value and expansion through strong relationships and industry expertise. Responsibilities include onboarding, support, and collaboration across teams to ensure customer success and retention.

The Associate Customer Success Manager supports customer engagement, product adoption, and satisfaction, while learning Verint solutions and advocating for customer needs.

The Senior Customer Success Operations Manager will enhance analytical systems for the CS team, drive data visibility for decision-making, and lead cross-functional programs focused on customer retention and efficiency.

The Customer Success Manager will onboard new customers, create resources, track usage data, hold check-ins, and surface success stories.

The Customer Success Manager at Orchard Robotics will oversee customer onboarding, training, and support for AI technology, ensuring clients successfully implement and benefit from our ag-tech solutions.

The Director of Customer Success will manage client relationships, oversee healthcare analytics, and lead project delivery for self-insured employers, focusing on cost containment solutions and actionable insights.

We are seeking a Customer Success Engineer to manage post-sales relations, ensuring customers maximize Akeyless platform use through technical guidance and support.

The Customer Success Manager will be responsible for driving client success, managing enterprise accounts, and ensuring customer satisfaction through effective communication and relationship building with stakeholders.

As a Customer Success Manager, you will drive customer success through training and support while managing relationships with farms utilizing ag-tech solutions.

The Customer Success Manager will drive user adoption and value realization for ISP customers, manage onboarding and retention, and collaborate cross-functionally to enhance customer satisfaction and business growth.

As a Customer Success Representative at Luma, you will manage customer relationships, provide feedback to teams, and develop success processes.