Top Customer Success Jobs in Santa Cruz, CA

Manage post-sale account relationships, act as a trusted advisor on DemandFactor offerings, collaborate with sales and internal teams to deliver and optimize campaigns, handle account documentation and reporting, and drive client satisfaction and growth across a portfolio of clients.

Manage post-sale relationships for multiple accounts, act as a trusted advisor on DemandFactor offerings, collaborate with sales and internal teams to deliver campaign leads, maintain account documentation and reports, and drive client satisfaction and growth through problem-solving and proactive support.

Manage post-sale relationships for assigned accounts, act as a trusted advisor on DemandFactor offerings, collaborate with sales and internal teams to deliver campaigns and integrations, produce account reports and recommendations, and drive client satisfaction and growth through proactive service, issue diagnosis, and escalation.

Manage post-sale relationships for a portfolio of clients, act as a trusted advisor on DemandFactor offerings, collaborate with sales and internal teams to deliver campaigns, produce account documentation and reports, and drive account growth through excellent service and problem resolution.

Manage post-sale relationships for assigned accounts, serve as trusted advisor on DemandFactor offerings, collaborate with sales and internal teams to deliver campaign leads, maintain account documentation and reports, and drive client growth through exceptional customer service and problem resolution.

Manage post-sale account relationships and campaigns for a book of clients, act as a trusted advisor on DemandFactor offerings, collaborate with Sales and internal teams to deliver leads and integrations, maintain account documentation and reports, and proactively grow accounts through excellent customer service and issue resolution.

Manage post-sale client accounts, act as a trusted advisor on DemandFactor offerings, collaborate with Sales and internal teams to deliver campaign leads, maintain account documentation and reports, and foster client growth through excellent service and problem resolution.

Manage post-sale account relationships for multiple clients, act as a trusted advisor on DemandFactor offerings, collaborate with Sales and internal teams to deliver campaign leads, produce reports and recommendations, and drive account growth through excellent customer service.

Manage post-sale relationships for assigned accounts, act as a trusted advisor on DemandFactor offerings, coordinate with Sales and internal teams to deliver campaign leads, maintain account documentation and reports, and drive account growth through excellent customer service.

Manage post-sale account relationships for multiple clients, act as trusted advisor on DemandFactor offerings, collaborate with Sales and internal teams, deliver campaign leads, maintain account documentation, and drive customer satisfaction and growth.

Manage post-sale relationships for a portfolio of clients, act as a trusted advisor on DemandFactor offerings, collaborate with sales and internal teams to deliver campaigns, maintain account documentation and reports, and drive client satisfaction and growth through proactive support and escalation.

Manage post-sale account relationships for ~30+ clients, act as a trusted advisor on DemandFactor offerings, coordinate with Sales and internal teams to deliver campaign leads, produce account documentation and reports, and drive account growth through excellent customer service and issue resolution.

Manage post-sale relationships for a portfolio of clients, act as a trusted advisor on DemandFactor offerings, collaborate with sales and internal teams to deliver campaign leads, maintain account documentation and reports, and drive account growth through excellent customer service and issue resolution.

Manage post-sale accounts and nurture relationships, serve as a trusted advisor on DemandFactor offerings, collaborate with sales and internal teams to deliver campaign leads, maintain account documentation and reports, and drive client satisfaction and growth through problem-solving and excellent service.

Manage post-sale account relationships as a trusted advisor for DemandFactor offerings; collaborate with Sales and internal teams to deliver campaigns, produce reports and recommendations, diagnose and escalate issues, and foster client growth through excellent service and account management.

Manage post-sale relationships for assigned accounts, act as a trusted advisor on DemandFactor offerings, coordinate with sales and internal teams to deliver campaigns and reports, resolve client issues, and drive account growth through excellent customer service.

Serve as primary contact for telecom TEM clients, manage relationships, monitor satisfaction, resolve issues with internal teams, drive adoption, upsell, run QBRs, manage renewals and carrier contracts, and track success metrics.

As a Customer Success Manager, you will drive adoption and revenue growth for AI solutions, manage Enterprise accounts, and ensure customer success through strategic execution and relationship management.

Manage a portfolio of B2B customers to drive adoption and value of an AI-first customer engagement platform. Design and implement AI-powered workflows, integrations, and automations, lead smaller implementations, train customers, identify expansion opportunities, and scale CS operations using AI and automation.

Own strategic employer relationships (3,000–10,000 lives), deliver reports and campaigns, coordinate cross-functionally, influence product roadmap, ensure renewals, and manage multiple accounts while occasionally traveling (~10%).

As a Customer Success Engineer at Algolia, you will ensure customer adoption and success of the search platform by providing technical onboarding, solution design, and support. You will advise customers on best practices, deliver workshops, and collaborate with internal teams to improve customer experience and outcomes.

The Customer Success Manager will cultivate relationships with healthcare clients, ensuring satisfaction and retention while overseeing post-sale processes and performance metrics.

Manage a team of Customer Success Managers to drive renewals, expansions, and upsells, ensure client health, and develop sales strategies.

As a Customer Onboarding Specialist, you will onboard and train customers, maintain client relationships, address inquiries, and improve client satisfaction.

Lead client relationships from implementation through ongoing support, define client-specific KPIs, coordinate cross-functional teams, represent client needs to Product and Engineering, produce case studies, and drive strategies that improve outcomes and reduce cost for health plan clients.