Top Customer Success Jobs in Santa Cruz, CA

The Enterprise Customer Success Lead ensures customer success by managing relationships, driving product adoption, and improving customer satisfaction, particularly in B2B SaaS within the legal tech sector.

As RVP of Customer Success, you will launch clients, cultivate relationships, and ensure satisfaction while managing account growth and support.

Manage client relationships for a Pharmacy Benefit Management team, ensuring successful onboarding and satisfaction through project management and communication.

Manage key client relationships for the Pharmacy Benefit Management team, ensuring delivery of pharmacy benefits and client satisfaction. Lead meetings and support clients through various operational needs, including open enrollment processes and issue resolution, while maintaining industry insights.

The Customer Success Manager will oversee federal customer onboarding, foster user engagement, ensure compliance, and identify expansion opportunities for the 1Kosmos platform.

The Senior Customer Success Manager will build relationships with stakeholders, ensure customers realize values from their investments, lead reviews, and monitor customer health for retention and growth.

The Client Success Manager will manage sponsor relationships, ensuring clients achieve their goals and have a positive experience through effective communication and support.

As a Customer Success Manager, you will manage a portfolio of 35 high-touch enterprise accounts, ensuring customer satisfaction, engagement, and revenue growth while mentoring other team members.

The Customer Success Manager will oversee customer onboarding, drive product adoption, advocate for customer needs, monitor customer satisfaction metrics, and collaborate with internal teams to ensure client success.

As a Senior Solutions Architect, you will engage with partners, drive new business opportunities, manage technical projects, and support sales with technical presentations and product demonstrations.

The Customer Success Manager will build relationships with clients, ensuring they derive value from Vectra products, while managing onboarding, adoption, and renewals. The role requires strong technical knowledge and customer engagement skills.

The Sr. Customer Success Manager develops customer relationships, ensures satisfaction with services, manages training, and communicates with teams to maximize customer value and retention.

The Customer Success Manager will drive customer satisfaction and retention through account management, relationship building, and strategic insights while supporting the long-term success of clients.

The Customer Success Manager will enhance client engagement, oversee onboarding, manage relationships, address customer satisfaction risks, and coordinate with other teams to optimize performance.

Lead the Partner Success team to ensure partner adoption, achieve measurable outcomes, and develop team performance while collaborating cross-functionally.

The role involves managing strategic customer relationships, driving growth and retention, and ensuring value realization for high-value enterprise accounts.

The Director of Customer Success leads a team to drive customer outcomes, engagement strategies, and retention through coaching and performance monitoring while collaborating with internal stakeholders to enhance customer experience.

The Customer Success Specialist will own customer accounts, drive strategies for satisfaction, improve retention, lead onboarding and training efforts, and act as a voice for the customer, ensuring alignment with the sales team.

The Customer Success Analyst will manage deal pipelines, follow up with customers, and gather data to enhance user experience.

As a Customer Success Engineer, you will bridge customer needs and product outcomes by translating issues into insights, creating documentation, and guiding users through technical challenges, ensuring a positive experience with Railway's software delivery services.

The Customer Success Intern will assist with client onboarding, communication, issue resolution, data management, product education, analytics, and project support, while gaining hands-on experience in agriculture technology.

As a Customer Success Manager, you'll drive customer adoption, engagement, and retention on our AI-powered platform, and ensure customer satisfaction through onboarding and ongoing support.

The VP of Customer Success will lead the customer success operations, enhance customer satisfaction and retention, and build executive relationships with clients. This role involves training, strategy development, and team management.

As a Customer Onboarding Specialist, you will onboard and train customers, maintain client relationships, address inquiries, and improve client satisfaction.

The Customer Success Manager will manage enterprise accounts through the sales journey, ensuring retention and building relationships for expansion.