Top Customer Success Jobs in Santa Cruz, CA

The Customer Success Associate will ensure customer satisfaction and retention, provide training, and collaborate with teams to enhance customer experiences.

The Majors Customer Success Manager ensures successful implementation for strategic customers, builds relationships, and coordinates with internal teams to exceed customer expectations.

The Associate Customer Success Manager will act as a liaison between customers and Five9, addressing concerns, ensuring timely delivery of solutions, and managing high severity requests.

The Global Vice President of Customer Success will lead the Customer Success organization globally, driving strategy, customer satisfaction, retention, and growth, while fostering a high-performing team culture.

The Senior Customer Success Manager will lead Enterprise and Mid-Market customers, driving adoption and retention while collaborating with internal teams.

Responsible for onboarding customers and leading strategies in SEO and content, converting initial engagements into long-term contracts while ensuring customer satisfaction and growth.

Lead and scale a high-performing Customer Success team, build relationships with key stakeholders, and drive customer retention and advocacy through operational improvements.

The Senior Customer Success Manager drives loyalty for home service clients, ensuring successful delivery of digital marketing solutions and maintaining strong client relationships.

The Customer Success Manager will manage user support, drive engagement, monitor analytics, and collaborate with teams to enhance customer satisfaction and retention.

The Customer Success Manager will onboard and expand customer relationships, ensuring value realization from the AI platform, leading business reviews, and advocating for product improvements based on customer feedback.

The Senior Client Success Manager ensures client success post-sale, manages client relationships, develops success plans, and drives renewals and expansion within client accounts.

Customer Success Manager at Sensi.AI responsible for post-sale customer relationships, driving renewals, and ensuring customer satisfaction through expert guidance and relationship building.

Own post-sales customer experience for enterprise and developer customers: onboarding, adoption, retention, renewals, expansion, executive alignment, product feedback loops, customer health scoring, playbook development, and advocacy.

The Senior Director of Customer Success at Limber Health will manage large client accounts, drive growth through upselling, and lead a team focused on client satisfaction and success.

The Partner Customer Success Manager oversees the post-sales experience for MSSP/MSP partners, driving adoption and enabling value realization with NodeZero, while fostering strategic relationships and contributing to partner resources.

The Customer Success Associate will support SMB clients, driving adoption, retention, and expansion of services while managing client relationships and collaborating with internal teams.

The Technical Customer Success Manager will own enterprise customer accounts, drive adoption and performance, troubleshoot technical issues, and ensure customer growth and success on Nash's platform.

The Technical Customer Success Manager will manage enterprise accounts, driving adoption and performance while collaborating with customer teams to optimize solutions on Nash's platform. This involves troubleshooting, advising, and ensuring customer satisfaction and growth.

The Customer Success Engineer ensures that enterprise customers successfully integrate and scale on the platform by providing technical guidance, troubleshooting, and performance optimization. They act as the technical owner for customer accounts, supporting solutions design and deployment while analyzing operational KPIs.

The Senior Customer Success Manager oversees enterprise customer success, driving renewals, value realization, and executive engagement while managing complex accounts.

The Manager, Client Success will drive long-term client success by managing relationships, enhancing product adoption, and leading retention and expansion initiatives across significant client portfolios.

The Customer Onboarding Specialist is responsible for training and onboarding clients on MerusCase software, maintaining client relationships, resolving inquiries, and enhancing customer satisfaction.

Own post-sales journey for enterprise customers: lead onboarding and technical implementation, drive adoption and measurable outcomes, manage account strategy and retention, engage executives, collaborate across Sales, Product, Engineering, and advocate customer needs to influence product direction and expansion.

As a Customer Success Manager, you will manage post-sale client relationships, drive adoption, reduce churn, and ensure client satisfaction for mid-market customers.

The Sr Customer Success Manager - OEM partners with Sales and OEM/ISV customers to drive success with CDK solutions, focusing on defining KPIs and strategic roadmaps, maintaining relationships, and providing product expertise.