Top Customer Success Jobs in Santa Cruz, CA

The Client Success Manager coordinates client communications and manages client relationships, utilizing Google Analytics to track campaign performance and ensuring client retention through exceptional service.

The VP of Customer Success & Services will lead customer retention and relationship management, drive operational excellence, and cultivate high-performing teams to enhance customer experiences across the Americas region.

The Client Success Manager oversees enterprise accounts, ensuring client satisfaction and success through onboarding, renewals, and upselling opportunities. They collaborate across teams and manage client relationships to drive growth and retention.

The Director of Customer Success will develop client relationships, manage a portfolio of health system clients, and drive product expansion while ensuring a positive experience with the SmarterDx platform.

The Customer Success Analyst will onboard and manage low-ARR accounts, ensuring successful adoption of H1 solutions and building client relationships.

As a Customer Success Analyst, manage low-ARR accounts, onboard clients, analyze metrics, and prepare reports to ensure customer success.

Lead the customer success management team, drive customer engagement and satisfaction, and develop strategies for client growth and retention.

The Vice President of Customer Success will lead customer support and success initiatives, focusing on customer satisfaction, retention, and growth while managing a team and strategic account relationships.

The Customer Success Manager will drive onboarding, retention, expansion, and strategic engagement to maximize customer value and improve experience.

The Client Success Manager ensures client satisfaction and retention for high-value health system clients, managing post-sales processes, analyzing data, and enhancing relationships with stakeholders.

As a Customer Success Manager, support customer success from onboarding to renewal, promote platform adoption, and ensure customer satisfaction.

The Customer Success Manager will assist customers in leveraging Routeware’s software and hardware solutions for waste management, ensuring their success and subscription renewals.

As a Sr. Customer Success Manager, you will advise enterprise clients, manage their success with content intelligence, and build strong relationships to achieve business outcomes.

As the Enterprise Client Success Manager, you will enhance client relationships, drive commercial conversations, manage ESG topics, and lead projects to improve client processes.

The Senior Customer Success Manager will guide enterprise customers in implementing Parspec's platform, ensuring adoption and driving retention and growth. Responsibilities include managing executive relationships, facilitating onboarding and training, and integrating customer feedback into product development while developing best practices for the CSM team.

Manage the full customer lifecycle by building relationships, driving user adoption, analyzing metrics, and delivering product demos in a fast-paced startup environment.

As a Customer Success Manager, you'll drive customer adoption, retention, and growth, ensuring customers maximize the value of solutions through engagement, health monitoring, and relationship management.

Lead and develop a team of Customer Success Managers, focusing on maximizing retention and growth for strategic customers in a high-paced environment.

Join Adthena's Talent Community to connect regarding future PPC/SEM and Customer Success Manager positions, requiring Google Ads experience and a strong grasp of digital marketing.

The Customer Success Manager will manage SMB accounts, driving adoption and retention while addressing escalations and providing training. You'll develop success plans, track metrics, and collaborate internally to enhance customer experience.

Manage post-sales customer engagement, including implementation, performance reporting, and renewals. Help clients achieve KPIs and drive satisfaction.

Lead the digital customer success team to develop and implement a scalable digital engagement model that enhances customer retention and product adoption while managing a high-performing team.

As a Senior Client Success Manager, you'll manage high-value client relationships, enhance product adoption, and resolve escalated issues while collaborating with teams to drive growth and satisfaction.

As a Customer Success Engineer, you will support customer onboarding, troubleshoot technical issues, and develop training materials while collaborating with internal teams.

The Enterprise Customer Success Lead ensures customer success by managing relationships, driving product adoption, and improving customer satisfaction, particularly in B2B SaaS within the legal tech sector.