Top Operations Jobs in San Diego, CA

Provides administrative, accounting, HR, front-office, compliance, transportation, and program support across agency operations. Responsibilities include client financial tracking, invoice and receipt processing, recruitment scheduling, onboarding support, document management, purchase orders, interpreter coordination, transportation scheduling, medication records, lease and insurance tracking, system administration, and general office assistance. The role requires strong organization, confidentiality, attention to detail, communication skills, and occasional travel between work locations and agency events.

Manages IT operations and field services at Joint Base Anacostia-Bolling, prioritizing personnel, projects, tickets, technical refreshes, customer support, compliance initiatives, and operational metrics. Partners with military and government customers, leads desktop and helpdesk services, coordinates teams, briefs senior stakeholders, improves processes, and serves as acting Site Lead when needed.

Manage day-to-day trading and investment operations across public equities and digital assets. Responsibilities include trade lifecycle support, reconciliations, settlement, cash and wallet management, counterparty onboarding, P&L and risk reporting, operational controls, and process improvements. The role coordinates with trading, finance, compliance, technology teams, custodians, exchanges, brokers, and other external vendors.

Leads daily customer operations, revenue generation, frontline employee performance, customer satisfaction, sales processes, productivity, safety, budgets, vendor relations, recruiting, and team engagement. Resolves customer issues, drives process improvements, conducts performance evaluations, communicates business updates, and ensures administrative and operational standards are followed.

Leads end-to-end management of high-impact IT incidents, coordinating infrastructure, applications, networks, security, cloud, vendors, and support teams. Directs incident bridge calls, drives service restoration, communicates with executives and stakeholders, maintains ITIL-aligned processes, and facilitates post-incident reviews. Tracks incident trends, SLA compliance, and operational metrics while improving accountability, efficiency, and enterprise incident management practices.

The Operations Program Manager leads hardware introductions and production ramps, ensuring timely execution, quality, and cost-effectiveness while coordinating cross-functional teams.

Support middle office trade management across derivatives, private placements, and mutual fund trading. Coordinate booking, settlement, reconciliations, and trade lifecycle activities; resolve breaks; partner with internal teams and vendors; drive process improvements, validate controls, generate operational metrics, and mentor less experienced staff.

Build and run the operational backbone of an AI-native law firm. Own cross-functional processes across Legal, Customer Success, and go-to-market teams; improve customer operations and legal delivery; document playbooks; remove process friction; and manage general operations including billing, vendors, scheduling, and office support.

Leads administrative operations for a construction firm, overseeing Project Administrators, project documentation, compliance, financial tracking, budgeting, vendor and subcontractor coordination, recruiting, onboarding, employee relations, and benefits administration. Supports the company President as an Executive Assistant, improves administrative processes, audits project records, manages confidential information, and trains staff while coordinating with project managers and employees.

Leads day-to-day call center operations across remote and brick-and-mortar settings, including sales performance, customer service, workforce leadership, employee development, budgeting, strategic planning, and operational improvement. Oversees managers and supervisors, analyzes sales data and trends, launches call center initiatives, improves cost efficiency, supports retention, and partners with senior stakeholders to advance enterprise-wide performance.

Manages internal operations, including risk and safety workflows, IT processes, fleet vehicles, inventory, telephony, mobile devices, and operational support. Ensures compliance with City regulations and funder requirements, oversees safety reporting and committees, troubleshoots operational issues, liaises with the Office of Information Technology, and supervises Operations and IT Coordinators.

Directs Aging Connect operations, program compliance, reporting, staff support, volunteer initiatives, budgets, grants, purchasing, and partnerships. Monitors contact-center activities and data systems, analyzes performance metrics, coordinates program assessments, prepares materials and reports, and supports NY Connects, HIICAP, and other aging-service initiatives. The role also assists with recruitment, training, onboarding, external events, and responding to phone inquiries.

Provides on-site clerical and transaction-processing support for healthcare eligibility and recovery operations. Duties include document and mail processing, payment posting, data entry, phone communication with insurers and providers, office equipment use, and adherence to quality, regulatory, and client requirements. The role requires accurate typing, basic math, strong organization, customer service, multitasking, and timely completion of assigned work.

Processes standard client and producer transactions using documented procedures and multiple applications. Reviews information for completeness, identifies and escalates issues, communicates outstanding requirements to associates, customers, and agents, and documents transaction activity. Maintains departmental production and quality standards in a high-volume environment while learning life and annuity products and managing processing requirements.

Process and manage customer lottery ticket orders and redemptions at a local fulfillment center, maintain real-time order status and tracking, operate printing/scanning equipment, streamline workflows to meet daily objectives, and support operational projects while delivering excellent customer service.

Own the data architecture and strategic planning powering Sales. Build AI-driven territory, lead-scoring, forecasting, pricing, attribution, and pipeline models; redesign Salesforce structures and funnel stages; conduct market and scenario analyses; and lead cross-functional initiatives improving sales productivity, process efficiency, and executive decision-making.

Own day-to-day operations for an audio research team supporting AR/VR technologies. Responsibilities include onboarding and offboarding, access and equipment coordination, lab and facility logistics, documentation, process improvement, issue resolution, team events, and cross-functional stakeholder coordination. The role requires hands-on physical work, independent judgment, and support in a fast-paced research or hardware environment.

Provide administrative and operational support for Advancement, including Salesforce updates, donor tracking, meeting coordination, donor communications, event logistics, expense reconciliation, and cross-functional project support to enable fundraising and stewardship efforts.

Own Harper’s revenue operating system, including funnel definitions, CRM behavior, routing, forecasting, instrumentation, pipeline hygiene, and funnel analysis. Partner with sales and operational teams to implement controlled workflow changes, automate repeat work, reconcile metrics to source records, and measure effects on conversion, speed, and booked revenue. This is an on-site San Francisco role focused on building a reliable, inspectable revenue system.

Resolve complex customer issues involving payments, disputes, cancellations, audits, and insurance operations. Reconcile records across customer, payment, policy, communication, and external systems; communicate directly by phone; document evidence, ownership, and next steps; coordinate escalations; and identify recurring causes for product, process, training, or finance improvements.

Analyzes operational data, business processes, KPIs, and organizational performance to identify improvement opportunities. Develops dashboards, reports, and scorecards; supports strategic planning, forecasting, budgeting, and resource planning. Partners with stakeholders to gather requirements, map workflows, investigate root causes, and implement process improvements. Prepares management presentations, maintains data integrity, documents procedures, and coordinates operational projects.

Own cross-functional go-to-market initiatives for the Chief Commercial Officer’s office, driving workstreams from planning through delivery. Responsibilities include executive and Board materials, strategic analysis, priority tracking, risk escalation, cross-functional coordination, customer and account-team communications, and temporarily managing initiatives without clear ownership until they transition to permanent teams.

Entry-level rotational leadership program across operations, manufacturing, supply chain, procurement, engineering, and program functions. Participants complete three one-year rotations, receive leadership training and mentorship, attend development conferences, and complete an applicable part-time graduate degree with tuition assistance. The role is fully onsite at designated manufacturing locations, encourages annual relocation, and requires the ability to obtain and maintain a Department of Defense security clearance.

Build and maintain revenue reporting, forecasting, dashboards, and KPI infrastructure for sales and success teams. Administer and improve the CRM and sales technology stack, support quota and compensation administration, improve lead routing and pipeline hygiene, run deal desk reviews, and partner with Finance, Sales, Success, and Marketing. The role identifies operational gaps, drives process improvements, and helps leadership maintain a predictable, data-driven go-to-market engine.

Owns commercial KPI production, competitive intelligence resources, reporting cycles, and enablement infrastructure for Headway’s payer partnerships organization. The role drives strategic and operational workstreams, coordinates commercial reporting, supports team scaling, and applies AI tools critically to produce reliable recommendations. Success requires strong operational execution, resourcefulness, analytical problem-solving, and comfort working in ambiguity within a digital health environment.