Top Customer Success Jobs in Rochester, NY

The Customer Success Manager will build strong client relationships, drive ROI through high-touch engagement, and act as an advisor to ensure customer success and satisfaction with Common Room's platform.

Analyze customer needs, secure renewals, assist with onboarding, and promote ExtraHop products. Champion customer needs, develop relationships, and conduct meetings.

Manage strategic customer relationships to ensure value realization and retention. Drive adoption and engagement while collaborating with various teams. Handle escalations and influence renewal outcomes.

The Client Success Advisor manages client relationships, responds to inquiries, oversees software development projects, and provides training on proprietary software while pursuing upsell opportunities.

The VP of Customer Success will lead the customer success operations, enhance customer satisfaction and retention, and build executive relationships with clients. This role involves training, strategy development, and team management.

As a Customer Success Associate, you will manage provider groups, ensuring onboarding, implementation, customer satisfaction, and retention with a focus on revenue cycle management.

The Customer Success Manager supports Federal Government customers, driving value and adoption of Workday products through personalized engagement and collaboration. Responsibilities include relationship building, value quantification, and strategic goal development to enhance the customer experience and ensure satisfaction.

Lead a team of six CSMs, ensuring post-implementation success for mid-market and strategic customers. Drive retention, expansion, and process scalability while collaborating with cross-functional teams.

As a Client Success Manager, you'll drive client retention, engage in implementation and training, and support student outcomes through strategic partnerships.

Manage a growing portfolio of commercial customers, driving their success by advising on procurement processes, ensuring customer engagement and satisfaction, while collaborating with cross-functional teams.

The Customer Success Manager will manage franchisee relationships, drive platform adoption, provide training, and ensure customer satisfaction through effective communication and operational support.

As a Customer Success Manager at Eve, you'll drive client success and growth, maximize product utilization, manage onboarding, and enhance client relationships while providing feedback for product evolution and implementing strategies for client retention and satisfaction.

The Customer Success Manager will build relationships with customers, ensure program success, track performance, and advocate for their needs while driving company growth.

As a Client Success Manager, you'll manage client relationships, provide technical support, conduct business reviews, and contribute to product improvements.

As Chief of Staff, support VPs in Customer Success and Services by aligning strategies, managing operations, and facilitating cross-functional coordination to improve customer experiences.

The Customer Success Manager will liaise with customers to ensure satisfaction and retention, manage engagements, and foster relationships to enhance software adoption and renewals.

The Senior Client Success Manager ensures client retention and satisfaction, manages a portfolio of large clients, collaborates internally, and develops strategic client relationships while driving relevant outcomes.

The Customer Success Lead is responsible for managing key customer accounts, implementing strategies for maximizing value and retention, and leveraging data analysis to enhance client relationships and outcomes.

The Customer Success Manager will drive customer adoption and expansion of Tines' automation platform while offering guidance and feedback to internal teams, ensuring customers achieve their goals.

The Founding Customer Success Manager will build post-sales customer relationships, drive product adoption, and ensure successful outcomes, acting as a liaison between the customers and Revic.

The role involves leading a Customer Success team, managing customer engagement strategies, enhancing product adoption, and driving growth in healthcare practices.

The Client Success Manager ensures client satisfaction and retention, advocates for clients, monitors performance, and identifies growth opportunities through strategic engagement.

The Customer Success Manager will guide Blumira customers in using the cybersecurity platform to achieve their goals, fostering relationships and driving product adoption.

Manage customer lifecycle from onboarding to growth, serve as primary contact, drive product adoption, and collect customer feedback.

The Client Success Executive at SBI focuses on client satisfaction and retention, supporting account expansion and ensuring clients effectively utilize SBI's subscription services, including AI-enabled advisory offerings.