Top Customer Success Jobs in Rochester, NY
The Customer Success Manager at AmpUp will manage post-sale customer journeys in the EV charging sector, educate site hosts on product usage, foster client relationships, monitor customer metrics for retention, advocate for customer needs to internal teams, and identify upselling opportunities.
The Compensation Specialist is responsible for conducting research and analyzing data to develop competitive compensation strategies. They maintain salary ranges, conduct market analyses, provide guidance on compensation matters, and create compensation reports. The role requires strong analytical skills, attention to detail, and the ability to work collaboratively across teams.
As an Air Ticketing Specialist, you will process ticketing requests, respond to service desk inquiries, and provide consultative solutions for clients. The role requires expertise in ticketing systems and collaboration within a team to enhance client satisfaction and resolve airline queries effectively.
Lyra Health is seeking a Customer Success Manager for Mid-Market segment employer customers, responsible for maintaining relationships, developing campaigns, producing customer reports, collaborating with internal teams, and ensuring customer satisfaction.
The Senior Customer Success Manager is responsible for ensuring customer satisfaction and retention by driving the adoption of the company's software, developing account expansion strategies, consulting with customers, renewing contracts, onboarding new customers, and creating feedback loops with product management.
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The Customer Success Manager guides SMB customers through best practices, helping them maximize their investment in security and privacy. They foster long-term relationships, focusing on customer retention and adoption goals while managing customer communications and lifecycle engagement. The role involves proactive customer support, follow-ups, and contributing to team performance metrics.
The Senior Platform Specialist supports athenaOne applications by managing issues, leading projects, and customizing software for clinical staff. They provide training, maintain documentation, and ensure efficient use of EHR systems while collaborating with stakeholders and enhancing platform standards.
The Referral Quality and Training Specialist develops and conducts training programs for new and existing employees. They also perform quality audits, track learning progress through a Learning Management System, analyze data, and ensure adherence to quality standards in the referral process.
The Senior Compensation & Rewards Specialist designs and administers corporate rewards programs, conducts cost analyses, facilitates compensation reviews, and evaluates proposals for reward programs. Collaborating with HR and business leaders, the role includes developing compensation plans and managing pay structures, ensuring compliance with regulations, and preparing communication materials to inform on compensation strategies.
As a Client Onboarding Specialist at RepeatMD, you will drive customer onboarding, guide clients through personalized experiences, conduct engaging training sessions, and provide strategic insights to enhance business growth. You'll also champion client success stories and collaborate with teams to enhance the onboarding process.
Top Companies in Rochester, NY Hiring Customer Success Roles
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