Top Customer Success Jobs in Rochester, NY
The Customer Experience Specialist will support the Customer Experience team, manage customer requests, and enhance inter-departmental communication. Responsibilities include documentation management, scheduling, and improving processes to drive customer satisfaction and operational efficiency.
Pillar is looking for talent to grow their team, emphasizing the importance of diverse skills and experiences regardless of specific open positions. They aim to hire efficiently and equitably, reflecting their commitment to diversity.
The Senior Associate in the Cross-Functional team will develop solutions to complex financial and operational challenges, analyze financial statements, create liquidity forecasts, engage in performance improvement initiatives, and prepare executive reports in a collaborative environment focused on delivering strategic value to clients.
The Demo Solutions Specialist will provide technical support for platforms aiding Revenue Enablement and Solution Consulting, manage demo environments, optimize knowledge bases, and support the implementation of sales tech stack platforms. The role involves collaboration, project management, and reporting on enablement initiatives.
The Customer Success Engineer at Tines partners with clients to help them onboard and automate their workflows using Tines' platform. This role involves designing automation stories, supporting clients through their journey, and collaborating with various internal teams to enhance customer satisfaction. A key aspect is educating customers on best practices and capturing customer needs to guide product development.
The Senior Client Experience Manager will generate new business with media and advertising agencies, manage client relationships, prepare presentations, and drive sales goals in the Life Sciences sector. This role involves collaborating with teams and mentoring junior members.
The Senior Client Success Manager at Omnidian focuses on managing specific Enterprise Commercial client relationships, becoming an expert in the business, understanding client value calculations, and maximizing the positive impact of Omnidian services. Responsibilities include managing contracts, building relationships, implementing strategies, and providing regular updates to clients. The role requires 5+ years of professional experience, 2+ years of managing relationships with B2B clients, and 6+ months of work experience in the commercial, industrial, and/or utility solar industry.
The Compliance Reporting and Audit Specialist will analyze data for insights, assist in audits, evaluate risks, and ensure compliance with various regulations. The role involves designing reporting strategies, developing analytics initiatives, and providing thought leadership to improve data-driven decision-making across the organization.
The Controls Specialist is responsible for installation, commissioning, and testing of control systems in data centers. This includes monitoring HVAC, power, and lighting systems for optimal performance, collaborating with engineering teams, and maintaining documentation of all system configurations and maintenance activities.
The Customer Support Representative will provide excellent customer service by resolving questions through various channels and collaborating with internal teams to improve support processes and workflows. Responsibilities include mastering the AcuityMD application, creating help center articles, and maintaining the internal knowledge base.
Top Companies in Rochester, NY Hiring Customer Success Roles
See All
All Filters
No Results
No Results
