Top Customer Success Jobs in Rochester, NY
As a Client Partner at Livefront, you will own client outcomes by understanding their business needs, managing relationships, and ensuring delivery excellence. You will communicate Livefront's value, guide teams in executing strategies, and identify new business opportunities while earning trust within client organizations.
The Client Engagement Associate at Mursion will serve as the primary contact for assigned clients, providing support and nurturing relationships. Responsibilities include onboarding new clients, resolving issues, conducting training, tracking metrics, collecting feedback, and collaborating with internal teams to enhance client engagement.
The Customer Care Energy Advisor supports energy efficiency by managing utility-sponsored projects, reviewing applications for compliance, providing technical assistance on efficient technologies, performing energy savings calculations, and ensuring quality control. They interface with customers and contractors while processing incentive payments and conducting surveys.
As a Customer Support Specialist at EngagedMD, you'll provide exceptional service to users, troubleshoot issues, support product implementation, and collect feedback to improve the platform. This entry-level role requires strong communication and organizational skills to manage customer relationships and enhance their experience with the EngagedMD application.
The Virtual Representative role at AO involves promoting and selling products or services, building strong client relationships, customizing presentations, and addressing customer inquiries to ensure satisfaction. Candidates are expected to inspire and motivate teams while making a meaningful impact on clients' lives.
The Customer Success Engineer will act as a trusted advisor for customers post-sale, guiding them through onboarding and deployment. Responsibilities include engaging with sales teams, developing customer strategies, and creating training materials to ensure customers maximize value from Cribl solutions.
The Database Administration Specialist will manage data migration projects, ensure data accuracy, conduct data analysis, and collaborate with teams to improve data quality and migrate data from legacy systems to ERP software at Datacor.
As a Customer Experience Associate at Nutrafol, you will provide empathetic customer support through calls and emails, escalate complex issues, assist customers in navigating the company website, and contribute to enhancing overall team efficiency.
The Senior Customer Success Manager at BetterCloud is responsible for overseeing the post-sale relationships of 15-25 customer accounts, ensuring they achieve their goals with the software. This role involves onboarding customers, providing ongoing engagement, gathering feedback, and advocating for customer needs, all while maintaining strong relationships and driving customer satisfaction.
The Customer Success Manager in Commercial Insurance is responsible for driving retention and growth of clients, enabling successful adoption of Shift technology, collaborating with various teams, and representing the voice of the customer. This role requires deep industry knowledge in commercial lines insurance and at least 5 years of experience in the insurance industry, particularly in investigations and underwriting.
Top Companies in Rochester, NY Hiring Customer Success Roles
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