Top Data & Analytics Jobs in Richmond, VA

The role involves administering Salesforce, developing automations with Flows and Apex, and maintaining data pipelines to support revenue operations at ElevenLabs.

The Principal Data Engineer will lead data architecture initiatives, design scalable data systems, and oversee data standards across teams while ensuring high-quality data infrastructure and guiding engineering teams.

Analyze conversational call flows and large datasets to optimize IVR and generative AI systems. Perform call testing, annotation, dashboard monitoring, and deliver data-driven insights and presentations to improve self-service, reduce agent handling, and enhance customer experience.

Design, build, and maintain an internal data platform and pipelines. Ensure secure, governed, resilient data access for engineering and BI teams. Partner with architects, implement automations, support platform consumption, mentor users, and drive continuous improvement and compliance.

The Senior Analyst will support product engineering efforts by analyzing digital solutions, enhancing user experiences, and collaborating across teams to deliver insights and improvements.

Own reconciliation and validation of client billing across internal systems, build repeatable data-quality checks and documentation, support Client Group with reporting and dashboards, investigate discrepancies, and drive process improvements and automation to reduce billing friction.

Manage client data and analytics projects to design and implement data strategies, automation, visualizations, and predictive analytics. Translate data into actionable insights, lead cross-functional stakeholder engagement, scope and monitor budgets, and develop internal tools and templates. Apply finance/CPA knowledge where relevant and deliver client-facing presentations.

Provide technical and administrative support to leadership: monitor sprints and Scrum synchronizations, perform technical research, write Python scripts for automation and API testing, manage and report data using advanced Excel, and prepare meeting summaries and cross-functional coordination.

Lead analytics and insights for the CFO and exec team: produce executive-ready analyses, design scalable analytics infrastructure, leverage AI to accelerate workflows, partner cross-functionally to drive strategy and execution, and manage multiple high-impact initiatives.

Lead data product strategy and governance for customer-facing reporting within Managed Services. Own reporting product roadmap, data quality, standards, delivery platforms (Redwood Insights, BI, Snowflake, Excel), implementation readiness, and cross-functional alignment to scale trusted, automated customer analytics and reduce manual reporting.