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Top Customer Success Jobs in Portland, OR
Artificial Intelligence • Software
The Customer Success Business Partner will drive customer adoption, retention, and expansion by managing enterprise accounts, leading reviews, and ensuring value realization from Lyric's platform.
Top Skills:
AINo-Code ToolsSupply Chain Management Technologies
Mobile • Security • Software • Cybersecurity
Manage a portfolio of enterprise Keeper Security customers to drive adoption, renewals, upsells and expansions. Build relationships with senior and C-level contacts, conduct QBRs, troubleshoot technical issues, advise on security best practices, negotiate contracts, and collaborate cross-functionally to deliver customer value and meet revenue quotas.
Top Skills:
DirectoryEncrypted MessagingIamPasskeysPassword ManagementPrivileged Access ManagementSalesforceSecrets ManagementSsoZero-KnowledgeZero-Trust
Legal Tech
The Customer Success Manager will oversee post-sale relationships with enterprise clients, enhancing product usage, driving adoption, and identifying growth opportunities in the legal tech space.
Top Skills:
AnalyticsAPIsLegal DataSaaS
Big Data • Cloud • Big Data Analytics
The Technical Customer Success Manager will manage customer onboarding, troubleshoot issues, build solutions, drive value, and identify growth opportunities.
Top Skills:
BashGainsightPowershellPythonSalesforceTerraform
Digital Media • Social Media • Software • Sports
The Client Success Lead will manage partnerships for wrestling software, ensuring success for state associations and coaches. This includes overseeing season management setup and addressing software support issues while maintaining strong relationships with partners.
Top Skills:
Sports Management Software
Healthtech • HR Tech • Software
The Director of Client Success will lead the CS team within PBM, focusing on client retention, satisfaction, and strategic growth through operational excellence and cross-functional collaboration.
Top Skills:
Google SuiteMS OfficeSalesforce
Healthtech • HR Tech • Software
The Director of Client Success will lead the Client Success team in the PBM sector, ensuring client retention, satisfaction, and growth through strategic planning and operational processes.
Top Skills:
Google SuiteMS OfficeSalesforce
Healthtech • HR Tech • Software
Manage key client relationships in the Pharmacy Benefit Management sector, ensuring high-quality service delivery and client satisfaction while coordinating with internal teams and leading client interactions.
Top Skills:
ExcelGoogle SheetsGoogle SlidesPower Point
Productivity • Software • Cybersecurity
The Customer Success Manager will drive customer relationships, oversee the post-sale journey, and ensure value realization across Upwind's cloud security platform, while identifying growth opportunities and managing renewals.
Top Skills:
Cloud Security PlatformCybersecuritySaaS
Information Technology • Software
The Customer Success Manager is responsible for onboarding customers, managing Crowdstrike Flex agreements, and ensuring retention and growth through strategic success plans. The role involves collaboration with internal teams and building strong relationships with customers to enhance their experience.
Top Skills:
CrowdstrikeExcelMicrosoft Dynamics AxOutlookPowerPointWord
Edtech
Manage customer activation and retention initiatives, optimize operational processes, analyze data for decision-making, and collaborate with teams to enhance customer experiences in a high-growth SaaS environment.
Top Skills:
Ai-Enabled WorkflowsExcelGoogle SheetsSalesforceSFDCSigmaTableau
Artificial Intelligence • Big Data • Software • Analytics • Business Intelligence • Big Data Analytics
The Director of Customer Success Operations will oversee the build-out of CS operational infrastructure, optimize tech platforms, implement AI-driven workflows, and lead a CS Ops team while aligning with revenue operations and improving processes.
Top Skills:
Bi ToolsGong EngageGong ForecastingPlanhatPythonSalesforceSQL
New
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Healthtech • Software
Manage a portfolio of healthcare customers, driving platform adoption and expansion. Lead renewals and mitigate risks, while collaborating cross-functionally to improve customer success.
Top Skills:
CRMSaaSSalesforce
Internet of Things
The Customer Success Manager will manage SMB accounts, driving adoption and retention while addressing escalations and providing training. You'll develop success plans, track metrics, and collaborate internally to enhance customer experience.
Top Skills:
B2B SaasLast-Mile DeliveryLogistics
Edtech
The Client Success Manager maintains client relationships, conducts reviews, and strategizes sales while leveraging data for improved service delivery, requiring substantial travel.
Top Skills:
Ai-Enabled ToolsAnalytics
Software • Analytics
The Customer Success Manager ensures customer satisfaction and product adoption, advocating customer needs and driving usage while managing relationships and identifying growth opportunities.
Top Skills:
Totango
Software • Sports • Wearables • Analytics
As a Senior Customer Success Specialist, you will manage Motorsport customer accounts, provide technical support, and enhance user satisfaction through proactive service initiatives.
Top Skills:
Client-Server SystemsJIRALanmacOSMondayNetworkingPcVideo CaptureWan
Software
The Director of Customer Success leads the customer lifecycle, ensuring value realization, effective solution adoption, and retention across all segments while collaborating with multiple departments to optimize customer experience.
Top Skills:
Salesforce
Big Data • HR Tech • Mobile • Software • Database
Own post-sale customer experience for an enterprise book of business: onboard customers, optimize product performance, drive retention/upsells through data-driven insights, coordinate implementations and AdOps, and build strategic customer relationships.
Top Skills:
Calendar)G Suite (DocsGemini (Ai)GmailProgrammatic PlatformsSheetsSlides
Software
The Strategy & Operations Analyst will manage workflows, improve processes, and support project management to enhance Customer Success operations, directly impacting retention and satisfaction.
Top Skills:
ChurnzeroExcelGoogle SheetsGuidecxSalesforceZendesk
Software • Transportation
The Senior Customer Success Manager will build relationships with transit organizations, enhance product adoption, manage customer engagement, and protect revenue through strategic growth and support.
Top Skills:
CRMSaaS
Software
The Customer Success Manager will manage post-implementation accounts, build customer relationships, improve retention and revenue, and support AI initiatives.
Top Skills:
ConfluenceHubspotJIRA
Software
As an Enterprise Customer Success Manager, you will ensure the success of retail partners by driving adoption and revenue, providing operational consultation, and conducting business reviews.
Top Skills:
AtlassianGoogle SuiteJIRAMicrosoft SuiteSalesforce
Healthtech
The SVP, Customer Success and Operations will lead Customer Success and Operations, focusing on client retention and operational efficiency across healthcare. Responsibilities include strategy execution, operations oversight, process improvement, team development, and executive representation.
Top Skills:
Bi ToolsGainsightSalesforceTotango
Artificial Intelligence • Healthtech • Software
The Director of Customer Success will lead the West region, driving customer outcomes, commercial strategies, and team development while fostering executive relationships within enterprise accounts.
Top Skills:
Customer SuccessEnterprise SaasHealthtech
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