Top Operations Manager Jobs in Phoenix, AZ

The Director of Strategic Growth will lead a team of Strategic Growth Managers, overseeing agency recruitment efforts and managing sales strategies. Responsibilities include hiring and training SGMs, tracking performance metrics, providing coaching, and collaborating with sales, operations, and marketing teams to optimize processes. The role requires strong leadership and expertise in sales management and relationship building.

The VP Sales, Public Sector will lead a team of account executives to establish and manage partnerships with public sector organizations, focusing on securing federal and state contracts. Responsibilities include developing sales strategies, overseeing proposals, maintaining client relationships, and analyzing regulatory impacts to achieve sales and pipeline targets.

The Owner Relations Agent will support customers by handling inquiries related to revenue, land, division orders, and more. Responsibilities include logging inquiries, building client relationships, managing emotions during interactions, and participating in cross-training to enhance customer experiences.

The Escalation Manager oversees escalation management for SaaS customers, ensuring excellent customer support by collaborating with teams, monitoring service level agreements, and improving processes. They build strong relationships with customers and provide input on technical needs, while also tracking progress of support cases and guiding implementation handoffs.

The Internal Audit Manager at PagerDuty is responsible for executing the annual SOX audit plan, evaluating internal controls, conducting audits and advisory engagements, collaborating with process owners, and providing recommendations for improvements. This role includes project planning and execution to manage business risks effectively.

The Senior Director of Risk Management will lead the insurance program and risk management strategy at HopSkipDrive, enhancing the claims handling process, developing risk management objectives, and promoting awareness across the organization. This role includes managing relationships with insurance brokers and advisors, quantifying risks, and preparing senior leadership reports.

The Senior Director of Revenue Operations will oversee and optimize operational excellence across sales, marketing, and customer operations. This role involves managing daily revenues, collaborating with commercial leaders, improving processes, and developing commercial reporting and strategies to support revenue growth.