Top Customer Success Jobs in Miami, FL

The Client Success Rep ensures customer satisfaction by addressing technical inquiries, resolving client issues, and suggesting software enhancements. Responsibilities include maintaining customer documentation and collaborating with team members for issue resolution.

The Senior Engagement Manager will manage client relationships, ensure project success, optimize processes, and drive customer value. They will coordinate projects, address client needs, and analyze workflows to enhance operational effectiveness.

The Customer Success Manager at Darktrace will manage accounts to drive customer satisfaction, renewals, and upsells while collaborating with sales and technical teams.

The Customer Success Manager will manage customer relationships, drive retention, enhance engagement, and ensure effective onboarding of PagerDuty solutions post-sale.

The Customer Success Manager will oversee customer experiences from demos to retention. Responsibilities include running demos, providing support, nurturing pipeline, and utilizing AI tools for efficiency.

The Customer Success Specialist will onboard early customers, guide setup, capture feedback, and collaborate with product teams to improve processes and customer success metrics.

As a Bilingual Customer Success Manager, you will drive value and retention for customers, managing engagements and ensuring product adoption, training, and satisfaction in both English and Spanish.

As a Scaled Enterprise Customer Success Manager, you will manage a $2M portfolio across 200-400 accounts, focusing on customer retention, adoption, and expansion through data-driven engagement and collaboration with senior stakeholders.

The Customer Success Manager ensures customer satisfaction, manages crisis situations, oversees budgets, and leads projects to meet service delivery requirements.

The Senior Customer Success Manager will engage with enterprise customers to improve product adoption, deliver customer success plans, and ensure value realization through the CoCounsel suite, while leading a proactive strategy for customer retention and expansion.

The Business Development Representative at Datech Solutions is responsible for managing customer renewals, nurturing relationships, analyzing data for insights, and collaborating with partners to improve customer experience and adoption.

As a Technical Customer Success Manager, you'll engage with 25-40 customers, ensuring their retention and growth by addressing technical issues, managing relationships, and driving product usage effectively.

The Customer Success Manager will drive customer retention and satisfaction for enterprise agency clients, managing the full customer lifecycle and identifying expansion opportunities.

The Manager, Customer Success (Agency) will lead a team, enhance customer retention and satisfaction, and implement growth strategies across agency accounts.

As a Customer Success Solutions Architect, you will serve as a technical advisor for enterprise clients, guiding the deployment of Strivacity's CIAM platform, managing onboarding, and the overall success of customer projects.

Lead the Customer Success team at CyberSheath, accountable for customer satisfaction, project management, and strategic relationship building while driving retention and upsell opportunities.

The Customer Success Manager will manage a portfolio of customers, ensuring successful onboarding, driving adoption, and leading renewals while acting as a strategic advisor for customer outcomes.

The Customer Success Manager advocates for customers, drives product adoption, assesses customer health, negotiates renewals, and provides strategic recommendations to enhance customer experience and success with Verint products.

The Manager of Customer Success leads a team to drive customer adoption, retention, and revenue growth through effective management and strategic engagement.

As a Customer Success Manager at Tonkean, you will drive customer adoption and retention for enterprise clients, develop lifecycle strategies, and build relationships with executive stakeholders to ensure measurable business outcomes.

This role involves managing strategic enterprise accounts, driving customer adoption and outcomes, troubleshooting technical issues, and fostering growth through partnership with client teams.

The Customer Success Manager will oversee the customer journey from onboarding to success, gathering feedback, assisting in contracts, building relationships, and collaborating on GTM strategies.

As a Customer Success Manager, you will manage renewals and expansions, build executive relationships, navigate ambiguities, and ensure customer success through effective program management.

The Customer Success Manager will drive client satisfaction and retention, build enterprise relationships, and strategize for account growth, while ensuring customers receive maximum value from Axiom's solutions.

The Proposal Manager leads the development and delivery of client proposals, manages relationships, supports sales teams, and ensures high win rates on bids.