Top Customer Success Jobs in Miami, FL

The Client Success Rep ensures customer satisfaction by addressing technical inquiries, resolving client issues, and suggesting software enhancements. Responsibilities include maintaining customer documentation and collaborating with team members for issue resolution.

The Senior Engagement Manager will manage client relationships, ensure project success, optimize processes, and drive customer value. They will coordinate projects, address client needs, and analyze workflows to enhance operational effectiveness.

The Manager of Customer Success leads a team of CSMs, driving customer growth and retention through strategy, coaching, and relationship management with high-profile clients.

As a Client Success Representative, manage client relationships, ensure satisfaction, provide training, identify sales opportunities, and collaborate with teams to drive client retention and business growth.

Lead end-to-end implementation projects for a multi-product platform in education technology, ensuring timely launch and effective stakeholder coordination.

As a Customer Success Manager, you will drive renewal and upsell opportunities by managing customer relationships, collaborating with teams, and ensuring customer success in a fast-paced environment.

The Customer Success Manager will drive user adoption and value realization for ISP customers, manage onboarding and retention, and collaborate cross-functionally to enhance customer satisfaction and business growth.

As an AI Productivity Customer Success Intern, you'll improve workflows using AI tools. Responsibilities include evaluating tasks, designing solutions, and leading a capstone project to enhance efficiency in customer interactions.

The Customer Success Operations Analyst role involves optimizing CS processes, building dashboards in Salesforce, utilizing AI for efficiency, and supporting the CS team with data-driven insights.

The Vice President leads Customer Success by developing strategies for client engagement, overseeing contract negotiations, and enhancing customer relationships across various digital platforms.

This role involves building strong customer relationships, aligning Five9 solutions to client goals, and collaborating with internal teams for customer success.

The Customer Success Manager is responsible for managing publisher relationships, providing technical guidance, optimizing ad performance, and ensuring client satisfaction in the ad tech landscape.

The Enterprise Client Success Manager at LearnLux will manage and grow enterprise client relationships, driving engagement and ensuring success throughout their lifecycle. Responsibilities include onboarding, strategy development, and identifying upsell opportunities while collaborating with various teams to enhance client experience.

Lead the Customer Success department, focusing on customer outcomes, revenue retention, and team development. Collaborate cross-functionally to enhance customer journeys and operational efficiency.

Manage customer onboarding and ensure users maximize Wonderly's platform. Diagnose issues, launch ads, and monitor funnel performance to drive real results for customers.

The Customer Success Manager manages customer relationships, drives product adoption, monitors account health, and ensures renewal readiness through collaboration and regular check-ins.

The Client Success Specialist manages the onboarding of new clients for employee benefit programs, ensuring successful implementation and ongoing service coordination. Responsibilities include designing onboarding strategies, leading meetings, managing timelines, and guiding clients through the setup process.

The Customer Success Manager ensures clients realize measurable outcomes by optimizing their journey and driving product adoption through engagement, training, and collaboration with sales teams.

The Senior Customer Success Manager will enhance enterprise relationships, drive retention and expansion, and build Customer Success processes at Reforge. This includes managing strategic accounts and collaborating with sales and product teams to improve customer outcomes.

The Customer Success Manager II manages customer relationships, driving platform adoption and retention, while collaborating with various departments to ensure client success.

The Client Success Director leads a cross-functional team to enhance client relationships, drive revenue growth, and ensure service renewals while managing client success strategies.

The Customer Success Manager will oversee customer experiences from demos to retention. Responsibilities include running demos, providing support, nurturing pipeline, and utilizing AI tools for efficiency.

The Customer Success Manager will cultivate relationships with healthcare clients, ensuring satisfaction and retention while overseeing post-sale processes and performance metrics.

As a Commercial Customer Success Manager, you will manage customer accounts, ensuring onboarding, adoption, and renewals while driving value from the AI-powered platform and collaborating with internal teams.

The Premier Customer Success Manager at AppDirect will enhance customer relationships, optimize cloud GTM strategies, and ensure successful adoption of cloud marketplaces. Responsibilities include training customers, conducting executive reviews, and collaborating across teams to improve customer satisfaction and retention.