Top Customer Success Jobs in Miami, FL

The Director of Customer Success Operations will lead the design and implementation of customer engagement strategies, oversee operational strategies, develop predictive models, and mentor a high-performing team to enhance customer success initiatives.

The Customer Success Associate will manage small to mid-sized customer accounts, ensuring operational excellence, driving product adoption, and identifying growth opportunities.

The Customer Success Manager ensures customer satisfaction, retention, and loyalty by managing relationships, monitoring account health, and collaborating with internal teams to deliver value and achieve customer outcomes.

The Customer Success Manager ensures client satisfaction and product adoption through engagement, support, and communication while managing renewals and client needs.

The Customer Success Manager at Wordly will build strong relationships with customers, ensuring satisfaction and value realization while monitoring customer health and addressing concerns.

The Customer Success Manager will drive customer adoption, retention, and expansion for B2B SaaS clients, leveraging data and AI insights to build long-term relationships and ensure customer success.

The Customer Success Manager at Deel will build client relationships, identify growth opportunities, and advocate for clients internally while ensuring high-quality service delivery.

The Strategic Customer Success Manager will drive AI transformation for financial services, manage senior level customer relationships, develop success plans, and lead adoption projects.

The Client Success Sr. Account Manager drives revenue growth and client impact by activating upsell opportunities, enabling leadership, and collaborating with internal teams to ensure successful account strategies. Key responsibilities include account planning, process enhancement, and providing insights to support growth objectives.

As a Team Lead, Customer Success Manager, you will mentor junior team members, manage a portfolio of accounts, drive client retention and growth, handle complex escalations, and deliver strategic client engagement.

Lead and manage the Customer Success team, ensuring high customer retention and satisfaction while driving team performance and collaboration across departments.

Lead and manage a team of Customer Success Managers, drive operational excellence, and enhance customer engagement with government entities.

The Customer Success Manager will lead key account relationships, manage a team, drive business outcomes, and enhance client satisfaction focusing on retention and expansion.

As Senior Product Manager for Customer Success, you'll develop product vision, lead cross-functional teams, and enhance internal tools for operational efficiency.

Principal Customer Success Manager overseeing enterprise-level accounts, ensuring value from products, driving retention and growth, and collaborating with cross-functional teams.

Manage a portfolio of accounts focusing on customer retention, engagement, and product adoption of a SaaS healthcare compliance platform, collaborating with various teams to drive customer satisfaction.

The Client Success Consultant manages complex servicing needs for Commercial Card clients, providing solutions, account maintenance, and integration support while ensuring excellent service and process improvements.

The Enterprise Customer Success Manager will drive success for strategic enterprise customers by building relationships, enabling product adoption, and optimizing solutions through training and consultation.

As a Senior Customer Success Operations Analyst, you'll optimize processes in the Customer Success team, manage Zendesk configurations, analyze support data, and explore AI solutions for improved customer service.

The Customer Success Architect will guide customers through technical challenges, driving platform adoption and ensuring maximum value while building relationships across customer organizations.

The Customer Success Specialist optimizes customer experiences, ensures satisfaction, drives growth through proactive engagement, and advocates for customer needs within the organization.

The Senior Customer Success Manager manages client relationships, drives product adoption, and ensures high customer satisfaction while collaborating on account strategies and product enhancements.

Oversee ~30 large law firm accounts as Customer Success Manager, focusing on partnerships, retention, growth, and operational excellence through collaboration and strategic account management.

The Customer Success Manager will lead customer onboarding, foster strong client relationships, drive engagement, and ensure successful implementation of the Monograph platform.

As a Customer Success Manager, you will guide clients through onboarding and engagement with Color's cancer program, ensuring satisfaction and retention. You will build relationships, monitor performance metrics, and collaborate with internal teams to optimize client experiences and outcomes.