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Top Customer Success Jobs in Miami, FL

Reposted 5 Days AgoSaved
Hybrid
Miami, FL
Junior
Junior
Software
The Customer Success Manager is responsible for handling technical support inquiries, managing bug reports, coordinating with developers, and ensuring customer satisfaction with timely resolutions.
Top Skills: CSSHTMLJavaScript
Reposted 24 Days AgoSaved
In-Office or Remote
Miami, FL
119K-238K Annually
Senior level
119K-238K Annually
Senior level
Artificial Intelligence • Productivity • Software • Automation
The Automation Strategist will guide customers in automating processes, help identify use cases, and promote AI-enabled transformation, focusing on value delivery and relationship building.
Top Skills: AIAutomation
6 Days AgoSaved
In-Office or Remote
Miami, FL
Senior level
Senior level
Food • Hospitality
The Strategic Customer Success Partner manages key enterprise accounts in the hospitality sector, driving revenue growth and ensuring customer satisfaction through strategic consulting and relationship management.
Top Skills: CRMGainsightHubspotSaaSSalesforce
Reposted 20 Days AgoSaved
Remote
Miami, FL
50K-60K Annually
Entry level
50K-60K Annually
Entry level
Software
The role involves delivering professional services to clients, integrating Connecteam with other platforms, and managing customer relationships to streamline their processes.
Top Skills: Customer SuccessSaaS
22 Days AgoSaved
Remote
Miami, FL
90K-130K Annually
Mid level
90K-130K Annually
Mid level
Healthtech
The Senior Engagement Manager will manage client relationships, ensure project success, optimize processes, and drive customer value. They will coordinate projects, address client needs, and analyze workflows to enhance operational effectiveness.
Top Skills: Customer SuccessProject ManagementSaaS
An Hour AgoSaved
Remote or Hybrid
Miami, FL
59K-79K Annually
Junior
59K-79K Annually
Junior
Artificial Intelligence • Cloud • Fintech • Machine Learning • Mobile • Software
The Customer Success Manager is responsible for building relationships with customers, ensuring their satisfaction, driving business outcomes, and guiding them in leveraging ServiceTitan effectively.
Top Skills: GainsightSalesforceServicetitanTableau
Reposted 5 Hours AgoSaved
In-Office or Remote
Miami, FL
Mid level
Mid level
Information Technology
The Client Success Manager at Varsity Technologies will engage clients, manage relationships, coordinate projects, and drive client satisfaction and retention to enhance technology adoption.
Top Skills: Cloud SolutionsConnectwiseCybersecurityManaged It ServicesSalesforce
Reposted 5 Hours AgoSaved
Remote
Miami, FL
30K-120K Annually
Senior level
30K-120K Annually
Senior level
Artificial Intelligence • Edtech
The Senior Customer Success Manager will manage strategic partnerships in K-12 EdTech, ensuring product adoption, revenue retention, and mentorship of junior staff while leading a multimillion-dollar portfolio.
Top Skills: GongLms IntegrationsSalesforce
Reposted 5 Hours AgoSaved
Remote
Miami, FL
111K-130K Annually
Mid level
111K-130K Annually
Mid level
Natural Language Processing • Software
As a Customer Success Engineer at Algolia, you will ensure customer adoption and success of the search platform by providing technical onboarding, solution design, and support. You will advise customers on best practices, deliver workshops, and collaborate with internal teams to improve customer experience and outcomes.
Top Skills: C#Database ManagementJavaJavaScriptObjective-CPHPPythonRest ApiRubySwiftWeb Development
Reposted 5 Hours AgoSaved
Remote
Miami, FL
138K-162K Annually
Mid level
138K-162K Annually
Mid level
Software
As a Customer Success Manager, you'll guide upmarket customers in security compliance using Vanta's solutions, managing a portfolio of customers and ensuring their success.
Top Skills: Compliance SoftwareSaaS
Reposted 5 Hours AgoSaved
Remote
Miami, FL
138K-162K Annually
Mid level
138K-162K Annually
Mid level
Software
The Customer Success Manager at Vanta will guide mid-market customers through their security and compliance journeys, focusing on onboarding, renewal, and relationship building with a BoB of 50 accounts. You'll act as the voice of the customer and ensure their success using Vanta's compliance solutions while driving product adoption and retention.
Top Skills: ComplianceSaaSSecurityTechnical Solutions
Reposted 5 Hours AgoSaved
Remote
Miami, FL
32-32 Annually
Junior
32-32 Annually
Junior
Security • Software
The Customer Success Manager will own client relationships post-sale, focusing on onboarding, driving adoption, and fostering renewals and growth through effective engagement and communication.
Top Skills: AWS
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Reposted 5 Hours AgoSaved
Remote
Miami, FL
80K-95K Annually
Mid level
80K-95K Annually
Mid level
Artificial Intelligence • Sports • Big Data Analytics
The Senior Customer Success Manager at Relo Metrics manages a portfolio of clients, enhancing client satisfaction, retention, and revenue growth while collaborating across teams to optimize product use.
Top Skills: Customer Success ToolsPendoSalesforce
Reposted 5 Hours AgoSaved
Remote
Miami, FL
Mid level
Mid level
Mobile • Software
As a Client Success Representative, manage client relationships, ensure satisfaction, provide training, identify sales opportunities, and collaborate with teams to drive client retention and business growth.
Top Skills: Crm SoftwareSaaS
Reposted 5 Hours AgoSaved
Remote or Hybrid
Miami, FL
75K-144K Annually
Senior level
75K-144K Annually
Senior level
Artificial Intelligence • Cloud • Events • Productivity • Software • Business Intelligence • Conversational AI
The Manager of Customer Success leads a team of CSMs, driving customer growth and retention through strategy, coaching, and relationship management with high-profile clients.
Top Skills: AISaaSUcaas
Reposted 5 Hours AgoSaved
Remote
Miami, FL
120K-170K Annually
Mid level
120K-170K Annually
Mid level
Artificial Intelligence • Edtech • Software
Lead end-to-end implementation projects for a multi-product platform in education technology, ensuring timely launch and effective stakeholder coordination.
Top Skills: APIsClasslinkCleverInfinite CampusLmsPowerschoolSftpSisSynergy
Reposted 5 Hours AgoSaved
Remote
Miami, FL
65K-65K Annually
Senior level
65K-65K Annually
Senior level
Software • Cybersecurity
As a Customer Success Manager, you will drive renewal and upsell opportunities by managing customer relationships, collaborating with teams, and ensuring customer success in a fast-paced environment.
Top Skills: B2B SaasCybersecurity
Reposted 5 Hours AgoSaved
Remote
Miami, FL
106K-147K Annually
Expert/Leader
106K-147K Annually
Expert/Leader
Big Data • Internet of Things • Machine Learning
The Customer Success Manager will drive user adoption and value realization for ISP customers, manage onboarding and retention, and collaborate cross-functionally to enhance customer satisfaction and business growth.
Top Skills: AICpeMachine LearningOpensyncSoftware-Defined Networking
Reposted 5 Hours AgoSaved
Remote
Miami, FL
Internship
Internship
Cloud • Software • Database • Analytics
As an AI Productivity Customer Success Intern, you'll improve workflows using AI tools. Responsibilities include evaluating tasks, designing solutions, and leading a capstone project to enhance efficiency in customer interactions.
Top Skills: Ai ToolsChatgptClaudeGeminiWorkflow Automations
Reposted 5 Hours AgoSaved
Remote
Miami, FL
100K-135K Annually
Mid level
100K-135K Annually
Mid level
HR Tech • Information Technology • Software
The Customer Success Operations Analyst role involves optimizing CS processes, building dashboards in Salesforce, utilizing AI for efficiency, and supporting the CS team with data-driven insights.
Top Skills: Ai ToolsSalesforceSpreadsheets
Reposted 5 Hours AgoSaved
Remote
Miami, FL
92K-142K Annually
Senior level
92K-142K Annually
Senior level
Cloud • Software
This role involves building strong customer relationships, aligning Five9 solutions to client goals, and collaborating with internal teams for customer success.
Top Skills: Crm SoftwareCustomer Success Management Software
Reposted 5 Hours AgoSaved
Remote
Miami, FL
176K-294K Annually
Expert/Leader
176K-294K Annually
Expert/Leader
Fintech • Information Technology • Analytics
The Vice President leads Customer Success by developing strategies for client engagement, overseeing contract negotiations, and enhancing customer relationships across various digital platforms.
Top Skills: AnalyticsDigital MediaE-Commerce Software
5 Hours AgoSaved
Remote
Miami, FL
Mid level
Mid level
AdTech • Information Technology • Software
The Customer Success Manager is responsible for managing publisher relationships, providing technical guidance, optimizing ad performance, and ensuring client satisfaction in the ad tech landscape.
Top Skills: CSSExcelGoogle Ad ManagerGoogle AnalyticsHTMLHubspotJavaScriptJIRATrelloZendesk
Reposted 5 Hours AgoSaved
Remote
Miami, FL
110K-150K Annually
Senior level
110K-150K Annually
Senior level
Fintech • Software • Financial Services
The Enterprise Client Success Manager at LearnLux will manage and grow enterprise client relationships, driving engagement and ensuring success throughout their lifecycle. Responsibilities include onboarding, strategy development, and identifying upsell opportunities while collaborating with various teams to enhance client experience.
YesterdaySaved
Remote
Miami, FL
200K-300K Annually
Senior level
200K-300K Annually
Senior level
HR Tech • Information Technology • Software
Lead the Customer Success department, focusing on customer outcomes, revenue retention, and team development. Collaborate cross-functionally to enhance customer journeys and operational efficiency.
Top Skills: GainsightSalesforce
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