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Top Customer Success Jobs in Miami, FL

10 Days Ago
Remote
Miami, FL
Mid level
Mid level
Information Technology • Sales • Security • Cybersecurity • Automation
The Strategic Customer Success Manager will manage major client accounts, ensure successful deployment, solve technical issues, and achieve adoption and renewal targets.
Top Skills: Cloud TechnologiesCustomer SuccessInformation SecurityLinuxNetworkingWindows
Reposted 8 Days Ago
Easy Apply
Remote
Miami, FL
Easy Apply
Mid level
Mid level
Cloud • eCommerce • Security • Software • Cybersecurity
As a Customer Success Manager, you will manage customer relationships, drive product adoption, oversee account health, and collaborate to prevent churn while developing and implementing customer growth strategies.
Top Skills: CRMGoogle SuiteHubspot
3 Days Ago
Easy Apply
Remote
Hybrid
Miami, FL
Easy Apply
Mid level
Mid level
Artificial Intelligence • Information Technology • Machine Learning • Natural Language Processing • Productivity • Software • Generative AI
As a Customer Success Manager, drive product adoption, retain clients, establish trust, review accounts, and enhance customer experiences through data insights.
Top Skills: CRMExcel
2 Days Ago
Easy Apply
Remote
Hybrid
Miami, FL
Easy Apply
Senior level
Senior level
Artificial Intelligence • Information Technology • Machine Learning • Natural Language Processing • Productivity • Software • Generative AI
As a Manager of Digital Customer Success, you will lead digital transformation initiatives, enhance customer engagement, and drive retention and growth strategies in a SaaS environment.
Top Skills: Data AnalysisDigital Engagement ToolsSaaS
Reposted 11 Hours Ago
Remote
Miami, FL
Mid level
Mid level
Big Data • Fitness • Healthtech • Software • Analytics • Energy
The Customer Success Manager at Arcadia is responsible for managing non-enterprise client relationships, ensuring data quality, and providing support through technical troubleshooting and training.
Top Skills: BoxCloud TechnologiesConfluenceJIRAMS OfficeProgramming LanguagesSQL
8 Days Ago
Miami, FL
82K-82K Annually
Junior
82K-82K Annually
Junior
Cloud • Fintech • Food • Information Technology • Software • Hospitality
As a Customer Success Manager, you will drive customer adoption and satisfaction, build relationships, and work with cross-functional teams to enhance customer engagement.
Top Skills: Google SuiteMS OfficePos SoftwareSalesforce CRMSlack
7 Days Ago
Easy Apply
Remote
Miami, FL
Easy Apply
Senior level
Senior level
Healthtech • Software
The Customer Success Leader will manage a team of CSMs targeted towards Strategic Segment accounts, focusing on retention, expansion, and customer satisfaction through direct engagement and best practices.
Top Skills: CRMHubspot
Reposted 2 Minutes Ago
Remote
Miami, FL
Internship
Internship
Artificial Intelligence • Information Technology • Natural Language Processing • Software • Business Intelligence • Generative AI
Assist customer-facing teams in improving processes, managing renewals, and delivering customer success through critical insights and collaboration.
Top Skills: AnalyticsExperience ManagementSaaS
12 Hours Ago
Remote
Miami, FL
Senior level
Senior level
Big Data • Fitness • Healthtech • Software • Analytics • Energy
As a Senior Customer Success Manager, you will lead a team, manage customer portfolios, and ensure alignment with business objectives while driving adoption and maximizing the value of Arcadia's solutions.
Top Skills: JIRAExcelMicrosoft PowerpointMicrosoft WordSQL Server
10 Days Ago
Remote
Miami, FL
132K-175K Annually
Senior level
132K-175K Annually
Senior level
Automotive • Big Data • Insurance • Software • Transportation
The Principal, Client Success drives post-sales client engagement, ensuring utilization of solutions to enhance satisfaction and revenue, collaborating with internal teams to strategize successful product adoption and growth opportunities.
Top Skills: Data-Driven Technology
Reposted 15 Hours Ago
Remote
Miami, FL
Mid level
Mid level
Information Technology • Software • Automation
The Enterprise Customer Success Manager will maintain strategic customer relationships, ensure value realization, manage delivery processes, and drive portfolio growth.
Top Skills: BpmCRMLc/Nc Solutions
9 Days Ago
Easy Apply
Remote
Miami, FL
Easy Apply
Senior level
Senior level
Healthtech • Software
The Senior Manager of Client Success will enhance client relationships and ensure successful implementation and value delivery of value-based care solutions, while collaborating with internal teams and supporting client onboarding.
Top Skills: AIClinical Intelligence Platform
12 Hours Ago
Remote
Miami, FL
Junior
Junior
Big Data • Fitness • Healthtech • Software • Analytics • Energy
The Customer Success Analyst manages non-enterprise client activities, ensuring data quality and support while resolving issues and providing trainings.
Top Skills: JIRAMS OfficeSQL
Reposted 15 Hours Ago
Remote
Miami, FL
Mid level
Mid level
Information Technology • Software • Automation
The Enterprise Customer Success Manager will maintain relationships with strategic customers, ensure project delivery success, and drive growth through up-selling.
Top Skills: BpmCRMLc/Nc Solutions
12 Days Ago
Easy Apply
Remote
Miami, FL
Easy Apply
Entry level
Entry level
Sales • Software • Automation
As a Customer Success Specialist, you'll connect with clients to understand their needs, provide tailored solutions, and foster customer loyalty while meeting KPIs.
Top Skills: Customer Communications SoftwareSaas Platform
9 Days Ago
Remote
Hybrid
Miami, FL
173K-193K Annually
Senior level
173K-193K Annually
Senior level
Cloud • Edtech • Information Technology • Software
The Director of Customer Success will strategize customer success, driving renewals and adoption across thousands of customers while coaching Customer Success Managers, maintaining customer health, and achieving retention goals.
Top Skills: AnaplanGainsight
Yesterday
Remote
Miami, FL
75K-120K Annually
Mid level
75K-120K Annually
Mid level
Artificial Intelligence • Healthtech • Machine Learning • Natural Language Processing • Software
The Customer Success Manager will enhance customer experiences, foster relationships, drive product adoption and retention, and manage complex customer needs in healthcare technology.
Top Skills: Healthcare ItSaaS
Yesterday
Remote
Hybrid
Miami, FL
81K-173K Annually
Senior level
81K-173K Annually
Senior level
Consumer Web • Coupons • Healthtech • Social Impact • Pharmaceutical
The Account Manager will manage client relationships with pharmaceutical manufacturers, provide customer service, analyze program metrics, and support business growth.
Top Skills: JIRASalesforce
2 Days Ago
Easy Apply
Remote
Hybrid
Miami, FL
Easy Apply
Junior
Junior
Artificial Intelligence • Big Data • Hardware • Software • Business Intelligence
The Customer Success Associate focuses on enhancing customer experience through support, communication, and managing renewals to minimize churn while promoting product usage.
Top Skills: GainsightJIRASalesforce
2 Days Ago
Easy Apply
Remote
Miami, FL
Easy Apply
Mid level
Mid level
Healthtech • Software
Support post-sale teams by managing operations and analyzing customer data to improve satisfaction, retention, and growth. Collaborate cross-functionally to facilitate efficient processes and insights.
Top Skills: BigtimeChurnzeroGainsightGongGoogle SheetsGoogle SlidesHubspotKantataLinkedin Sales NavigatorExcelPlanhatRocketlaneSalesforceZohoZoominfo
Reposted 2 Days Ago
Remote
Hybrid
Miami, FL
110K-125K Annually
Mid level
110K-125K Annually
Mid level
Artificial Intelligence • Information Technology • Machine Learning • Security • Software • Cybersecurity • Generative AI
The Customer Success Manager at Exabeam focuses on building and maintaining customer relationships to ensure satisfaction and loyalty. The role involves monitoring account health, promoting product usage, collaborating with various teams, and tracking success metrics to aim for high renewal rates.
Top Skills: CRMSalesforce
2 Days Ago
Remote
Hybrid
Miami, FL
110K-125K Annually
Mid level
110K-125K Annually
Mid level
Artificial Intelligence • Information Technology • Machine Learning • Security • Software • Cybersecurity • Generative AI
The Customer Success Manager will develop customer relationships to ensure successful adoption and retention, manage account health, and promote Exabeam products.
Top Skills: Salesforce
7 Days Ago
Easy Apply
Remote
Miami, FL
Easy Apply
Senior level
Senior level
Big Data • Fintech • Mobile • Payments • Financial Services
Manage key B2B accounts for Affirm, driving retention and growth through strategic initiatives and cross-functional collaboration, while analyzing performance and improving relationships.
Top Skills: Google Workspace
5 Days Ago
Easy Apply
Remote
Miami, FL
Easy Apply
77K-166K Annually
Mid level
77K-166K Annually
Mid level
Cloud • Security • Software • Cybersecurity • Automation
As a Public Sector Customer Success Manager, you'll establish strategic relationships with customers, drive solution value, monitor performance metrics, and support customer advocacy initiatives.
Top Skills: Continuous DeploymentContinuous IntegrationDevsecopsGitSoftware Development Lifecycle
2 Days Ago
Easy Apply
Remote
Miami, FL
Easy Apply
Senior level
Senior level
Healthtech • HR Tech • Software
As an Enterprise Customer Success Manager, you'll build strategic partnerships, drive platform adoption, ensure operational excellence, and advocate for customer needs across departments while managing large-scale healthcare staffing accounts.
Top Skills: HubspotSalesforce

Top Companies in Miami, FL Hiring Customer Success Roles

See All
Arcadia Thumbnail
Software • Healthtech • Fitness • Energy • Big Data • Analytics
2 Offices
370 Employees
Iodine Software Thumbnail
Software • Natural Language Processing • Machine Learning • Healthtech • Artificial Intelligence
Austin, TX
250 Employees
Qualtrics Thumbnail
Software • Natural Language Processing • Information Technology • Generative AI • Business Intelligence • Artificial Intelligence
33 Offices
5000 Employees
Sisense Thumbnail
Software • Hardware • Business Intelligence • Big Data • Artificial Intelligence
4 Offices
384 Employees
GoodRx Thumbnail
Social Impact • Pharmaceutical • Healthtech • Coupons • Consumer Web
3 Offices
800 Employees
Creatio Thumbnail
Software • Information Technology • Automation
Boston, MA
700 Employees
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