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Top Customer Success Jobs in Miami, FL
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The role involves leading the Customer Success team, enhancing customer engagement strategies, and driving value realization for mid-market customers while fostering an inclusive team culture.
Top Skills:
Ai/AutomationGainsightSaaS
Reposted 10 Days AgoSaved
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Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
Manage a team of Customer Success Managers, enhancing customer experiences and driving business value, while developing long-term strategies and advocating for customer needs.
Top Skills:
Enterprise SaasGainsight
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Manager I, Customer Success leads the Scale CSM team, enhancing customer engagement, coaching team members, and ensuring enterprise customers achieve ongoing value from Samsara's solutions.
Top Skills:
Ai/AutomationCustomer Success SoftwareGainsightSalesforce
Reposted 10 Days AgoSaved
Artificial Intelligence • Productivity • Sales • Software
The Customer Success Manager will drive AI-led transformation for B2B clients, guiding them through digital evolution and enhancing product adoption. Responsibilities include consulting on using AI for automation, strategic architecture for business solutions, and leveraging data for growth and organizational change.
Top Skills:
AIAPIs
Food • Hospitality
The Strategic Customer Success Partner manages key enterprise accounts in the hospitality sector, driving revenue growth and ensuring customer satisfaction through strategic consulting and relationship management.
Top Skills:
CRMGainsightHubspotSaaSSalesforce
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Director of Scaled Customer Success will lead customer success initiatives for mid-market and commercial segments, focusing on driving adoption and revenue retention through scalable strategies and team management.
Top Skills:
Ai-Driven WorkflowsCRMCustomer Success PlatformsMarketing Automation
Legal Tech • Software • Generative AI
The Customer Success Manager will drive client success, ensuring high adoption, retention, and growth while maximizing product utilization and maintaining relationships.
Top Skills:
Data AnalysisLegal Tech SolutionsSaaS
AdTech • Artificial Intelligence • Marketing Tech • Software • Analytics
The Senior Client Success Manager will manage client relationships, ensure campaign success, and support account growth in programmatic advertising.
Top Skills:
DspsExcelMS OfficePowerPointProgrammatic Advertising
Artificial Intelligence • Big Data • Logistics • Machine Learning • Software • Transportation
The role involves managing customer relationships, driving product adoption, ensuring customer satisfaction, and identifying upsell opportunities within a book of business.
Top Skills:
SaaS
Cloud • Security • Software • Cybersecurity • Automation
As a Customer Success Engineer, you'll provide technical expertise and guidance to customers post-sale, enhancing their use of GitLab's solutions through webinars, labs, and best practices. You'll collaborate with internal teams to support implementation and customer relationships.
Top Skills:
Agile PlanningContinuous DeliveryContinuous IntegrationDevsecopsSource Code Management
Healthtech • Information Technology • Security • Software • Cybersecurity
The Senior Enterprise CSM in the Public Sector ensures customer satisfaction, drives product adoption, and maintains relationships with key accounts to meet annual revenue goals.
Top Skills:
Customer Success SoftwareCybersecurityData Analysis
Artificial Intelligence • Machine Learning
The Customer Success Manager will maintain relationships with clients, ensure satisfaction, drive revenue generation, and support Domino Cloud adoption.
Top Skills:
AIClouderaCrm ToolsDatabricksDockerGoogleKubernetesMlSaaSSagemakerSASSFDC
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Consumer Web • Coupons • Healthtech • Social Impact • Pharmaceutical
The Account Specialist will assist Account Managers in managing pharmaceutical accounts, analyze data, create insights, and facilitate collaboration with partners for client objectives.
Top Skills:
LookerMicrosoft Power BiSalesforceTableau
AdTech • Artificial Intelligence • Cloud • Digital Media • Marketing Tech • Analytics • Consulting
The Client Success Director leads client growth strategies, manages high-stakes negotiations, and coaches a team to deliver exceptional ROI through data-driven narratives, fostering C-suite relationships and enhancing client success.
Top Skills:
Adobe AnalyticsAmazonDv360Ga4MmmPropensity ModelingSa360SocialTtd
Healthtech • Information Technology • Security • Software • Cybersecurity
The Senior Customer Success Engineer will drive adoption of Imprivata's Mobile solutions, delivering value to healthcare customers through technical advisory and leadership. Key responsibilities include designing solutions, troubleshooting, and providing customer feedback to influence product enhancements.
Top Skills:
Active DirectoryAndroidApple Business ManagerGainsightGoogle Managed PlayIdentity ManagementiOSLdapMobile Device ManagementSaaSSalesforceSingle Sign-OnVpp
Productivity • Software • Database • Analytics
As an Implementation Consultant, you will lead customer onboarding, manage integrations, and ensure successful adoption of the SubBase platform. Collaborate with clients and internal teams while traveling frequently for onsite support.
Top Skills:
Customer SuccessIntegrationsSaaSSoftware Onboarding
Cloud • Security • Software • Cybersecurity • Automation
Manage a portfolio of customers to drive adoption, measurable outcomes, and advocacy for the GitLab DevSecOps platform. Provide deployment guidance, lead workshops and Centers of Excellence, translate usage data into actionable recommendations, monitor KPIs, and collaborate with Product, Engineering, Sales, and Services to align on success plans and resolve issues.
Top Skills:
AIBranching StrategiesCi/CdContinuous DeploymentContinuous IntegrationDevsecopsDuo Agent PlatformDuo EnterpriseGitGitlabVersion Control
Reposted 13 Days AgoSaved
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Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The role involves leading a Customer Success team, defining strategies for customer engagement, and ensuring customer satisfaction through effective management and coaching.
Top Skills:
AIAutomationGainsightSaaS
Artificial Intelligence • Software
The Customer Success Director will manage customer onboarding, CRM integration, and ROI measurement while engaging with customer leadership to enhance service solutions.
Top Skills:
AICRMMs DynamicsNlpOracle CxServicenowSFDC
Artificial Intelligence • Machine Learning • Natural Language Processing • Software • Conversational AI
As a Customer Success Engineer, you'll drive adoption and satisfaction for enterprise customers using Deepgram's voice AI technology, fostering strong relationships and aligning technical solutions with business objectives.
Top Skills:
AIAPIsMachine LearningSpeech-To-TextText-To-Speech
Software • Analytics
As a Technical Customer Success Manager, you'll engage with 25-40 customers, ensuring their retention and growth by addressing technical issues, managing relationships, and driving product usage effectively.
Top Skills:
A/B TestingCustomer Data PlatformData WarehousesDeveloper ToolsProduct AnalyticsSQL
Cloud • Digital Media • Marketing Tech • Sales • Social Media • Software • Database
The Customer Success Manager will drive customer retention and satisfaction for enterprise agency clients, managing the full customer lifecycle and identifying expansion opportunities.
Top Skills:
Ai ToolsSaaS
Cloud • Digital Media • Marketing Tech • Sales • Social Media • Software • Database
The Manager, Customer Success (Agency) will lead a team, enhance customer retention and satisfaction, and implement growth strategies across agency accounts.
Top Skills:
Ai ToolsCrm ToolsMartechSaas Applications
Security • Software
As a Customer Success Solutions Architect, you will serve as a technical advisor for enterprise clients, guiding the deployment of Strivacity's CIAM platform, managing onboarding, and the overall success of customer projects.
Top Skills:
AWSAzureCiamGCPJavaJavaScriptJwtNode.jsOauth 2.0Openid ConnectPythonReactRest ApisSAML
Software • Cybersecurity
Lead the Customer Success team at CyberSheath, accountable for customer satisfaction, project management, and strategic relationship building while driving retention and upsell opportunities.
Top Skills:
Compliance ToolsCybersecurity ToolsIt Systems And Platforms
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