Top Customer Success Jobs in Miami, FL

The Customer Success Manager will ensure customer satisfaction by helping them with localization solutions and facilitating the onboarding process for multilingual content delivery, while maintaining strong customer relationships and understanding their global strategies.

The Customer Success Manager will drive AI-led transformation for B2B clients, guiding them through digital evolution and enhancing product adoption. Responsibilities include consulting on using AI for automation, strategic architecture for business solutions, and leveraging data for growth and organizational change.

As a Customer Success Engineer, you'll provide technical expertise and guidance to customers post-sale, enhancing their use of GitLab's solutions through webinars, labs, and best practices. You'll collaborate with internal teams to support implementation and customer relationships.

The Manager, AI Outcomes is responsible for leading a team to ensure customer success in adopting Glean's AI solutions, develop adoption playbooks, engage with stakeholders, and measure ROI and user transformation.

As an Implementation Consultant, you will lead customer onboarding, manage integrations, and ensure successful adoption of the SubBase platform. Collaborate with clients and internal teams while traveling frequently for onsite support.

Lead and develop a high-performing LATAM Customer Success team, ensuring customer engagement and retention while driving operational excellence and collaboration with internal stakeholders.

Manage a portfolio of customers to drive adoption, measurable outcomes, and advocacy for the GitLab DevSecOps platform. Provide deployment guidance, lead workshops and Centers of Excellence, translate usage data into actionable recommendations, monitor KPIs, and collaborate with Product, Engineering, Sales, and Services to align on success plans and resolve issues.

The Customer Success Manager will manage client accounts, drive user adoption, act as an advisor, and meet retention KPIs. Responsibilities include relationship building and strategic planning to mitigate churn and promote client success.

As a Customer Success Manager at Iru, you'll manage enterprise accounts, build executive relationships, drive product adoption, and identify expansion opportunities, aligning customer goals with Iru's platform.

The Customer Success Manager ensures commercial customers achieve success with Iru's AI-powered platform, managing onboarding, product adoption, retention, and expansion for a portfolio of over 150 customers.

The Head of Client Success will lead hospitality partner lifecycle management, drive retention and revenue growth, and oversee a team of Client Success Managers, impacting operational and strategic partner relations.

The Client Success Director manages relationships with Adobe accounts, focusing on commercial growth, strategic leadership, and client satisfaction. Responsibilities include driving upsell strategies and leading client engagements with senior stakeholders to maximize Adobe solutions.

The Customer Success Business Partner ensures customer adoption of solutions, drives value realization, and identifies growth opportunities while managing critical customer relationships and facilitating implementations.

The role involves managing customer relationships, overseeing billing and procurement, ensuring legal compliance, and supporting growth initiatives.

The Lead Research Advisor will drive customer relationships, maximize platform adoption, manage a team, and ensure successful outcomes in UX research projects.

The Client Success Enterprise role entails managing enterprise accounts, supporting pre-sale activities, onboarding clients, and driving payment volume growth through strategic account management and relationship building.

The role involves managing post-sales relationships for key North American enterprise accounts in utilities and construction, ensuring customer ROI, driving strategic growth, and collaborating with teams in the UK.

The VP of Customer Success manages technical programs, drives revenue growth, and leads a team to enhance client relationships and project delivery.

The Customer Success Manager will onboard SaaS customers, drive product adoption, monitor account health, and collaborate cross-functionally to enhance customer experience.

The Customer Success Manager will oversee onboarding and success for law firms, guiding them through the FirmPilot platform, ensuring client satisfaction, and driving performance through strategic support.

Guide new clients through onboarding, act as primary contact, assess needs, educate on services and pricing, monitor engagement, maintain compliance documentation, collaborate with internal teams, identify process improvements, and advocate for excellent client experience to drive retention and satisfaction.

The Customer Success Engineer will support clients with implementation, onboarding, and growth, crafting solutions to meet their needs and ensuring success.

The Senior Manager of Customer Success leads a team focused on renewals, retention, and expansion, driving commercial capability and customer outcomes while collaborating with Sales and Service Management.

The Senior Manager of Customer Success leads a team to ensure customer retention and value realization by executing strategic initiatives, coaching other managers, and fostering effective cross-team collaboration.

The Customer Success Manager is responsible for handling technical support inquiries, managing bug reports, coordinating with developers, and ensuring customer satisfaction with timely resolutions.