Top Customer Success Jobs in Miami, FL

The Customer Success Manager will drive outcomes for customer relationships in the Life Sciences sector by managing account growth, ensuring high renewal rates, and advocating for customer needs. Key responsibilities include developing deep industry knowledge, collaborating with cross-functional teams, and leading customer-centric initiatives to enhance product adoption and satisfaction.

As a Senior Enterprise Customer Success Manager at Cobalt, you will own relationships with clients, ensuring satisfaction and growth in security testing programs. You'll act as a trusted advisor, assist in goal setting, manage renewals, identify upsell opportunities, and interface with executives.

The Field Customer Success Manager builds and maintains strong relationships with strategic customers, helping them achieve their business goals through Auctane's products. Responsibilities include researching accounts for efficiency, communicating with customers about savings, and collaborating with other departments for seamless service delivery.

The Customer Success Manager will lead customer onboarding and implementation, provide ongoing support, and optimize product usage. They will troubleshoot technical issues and promote customer satisfaction, retention, and advocacy, identifying upsell opportunities along the way.

The Customer Success Associate will assist users with navigating Summer's tools related to student loan forgiveness and repayment programs. Responsibilities include engaging with users, reviewing applications, understanding product offerings, and suggesting improvements to team processes. This role emphasizes communication and collaboration within the Member Success Team.

The Customer Success Manager will manage and execute advertising campaigns for enterprise clients, focusing on profitable revenue growth using the CommerceIQ platform. Responsibilities include planning and optimizing paid search campaigns on platforms like Amazon and Walmart, analyzing campaign performance, and collaborating with internal teams to drive customer success.

The Senior Customer Success Manager at Cyara will build and maintain relationships with enterprise customers, ensuring they maximize the value of Cyara's solutions. Responsibilities include managing customer outcomes, conducting strategic conversations, negotiating renewals, and driving growth through upselling and cross-selling. The role requires delivering insights and organizing client engagements, while also identifying opportunities for optimization.

As an Associate Customer Success Manager, you will manage the client lifecycle for K-12 schools, drive program success, and ensure customer satisfaction. You will collaborate with district leaders to understand their needs, monitor program usage, provide reports, and contribute to internal processes to improve outcomes and support. Your role includes establishing strong relationships and offering tailored strategies to maximize the platform's value for clients.

As a Customer Success Manager, you will manage a portfolio of merchants by building relationships and providing consultative support to help them achieve their business goals. You will drive platform adoption, resolve issues, and deliver ongoing business reviews while collaborating internally to advocate for merchant needs.

The Software Engineer will guide customer onboarding and product adoption, troubleshoot technical issues, collaborate with engineering teams, and drive customer success initiatives for optimal product use. Responsibilities include monitoring customer health metrics and resolving complex challenges.

The Mid-Market Customer Success Manager at Scribe is responsible for onboarding and supporting Enterprise customers in utilizing Scribe for their business needs. This includes driving product adoption, managing renewals, collaborating with teams for customer insights, and spearheading initiatives to enhance customer retention and expansion.

As a Customer Success Manager, you will manage a portfolio of enterprise loyalty and personalization accounts, focusing on retention, renewals, and customer satisfaction. You will coordinate efforts across teams to align Marigold's solutions with customer goals, monitor account health, and facilitate effective communication and problem resolution.

The Customer Success Team Lead at Fi will lead and develop customer experience agents, manage customer operations, drive key performance metrics, and enhance customer satisfaction through better processes. The role includes mentoring, overseeing ticket quality, and collaborating across teams to advocate for customer needs.

As an Associate Customer Success Manager, you will manage the client lifecycle, ensuring successful onboarding and renewals. Your role involves collaborating with educational leaders to tailor strategies that enhance student success and maximize the value of our solutions, while also gathering insights for product improvement.

The Customer Success Director is responsible for leading a team to foster customer relationships, strategizing effective advertising campaigns, and ensuring high levels of customer satisfaction and revenue growth for enterprise clients. This role emphasizes team development and collaboration across functions to meet business objectives.

The Associate Customer Success Manager will enhance the client lifecycle from onboarding to renewals by collaborating closely with district leaders. The role emphasizes establishing strong relationships and providing tailored strategies to promote student success while analyzing data to drive program effectiveness.

The Strategic Customer Success Manager is responsible for managing relationships with Dental Services Organizations, ensuring customer satisfaction and growth. Key duties include analyzing customer data for insights, onboarding new clients, developing success plans, and conducting proactive engagement strategies to maximize product adoption and renewals.