Top IT Jobs in Miami, FL

The Channel Manager for Network & Security is responsible for managing partner relationships, driving sales growth, and developing new business opportunities. Key tasks include engaging with established partners, onboarding new partners, and collaborating with internal resources to promote supplier offerings. The role requires a strong sales background in network and security technologies with a focus on KPI-driven performance.

The Senior Technical Support Agent is responsible for interpreting, evaluating, and resolving incoming technical requests from customers via various channels. The role involves supporting network connectivity and various software applications, as well as analyzing inquiries to determine resolutions or escalations. The agent must document customer requests, interact effectively with customers, and provide input for knowledgebase updates and procedure improvements.

The CWE Consultant at CDW will support coworkers by responding to inquiries through the ServiceNow system, instructing on HR processes, identifying areas for improvement, and driving coworker success. They will ensure confidentiality, provide exceptional support, and collaborate across CWS functions.