We Welcome Y-O-U- to the Firm Where Human Brilliance Meets AI Power
AKA: The Company Where You Actually Want to Work
👋🏾 We’re not your average workplace —
We don’t do cubicles, cookie-cutter culture, or outdated 9–5 thinking.
We’re a radically human, wildly efficient, boutique powerhouse blending the best of Human ✚ AI ✚ Lean Efficiency to skyrocket company profitability — and we do it on our own terms.
🚫 We don’t hire “employees.”
✅ We partner with growth-minded trailblazers who want high pay, high freedom, and high impact.
We keep it smart, lean, and unbothered by tradition.
You’ll work on premium, high-paying projects, from anywhere in the world, on a schedule that makes sense for yourlife — all while delivering next-level results.
And yeah... we compensate VERY well.
Because our partners deserve to live good. 🌴🛫
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💫 Customer Success ManagerLocation: Remote-First
Type: Project Based | Flexible Start/End Times
Team Vibe: Human-first meets scalable genius
🙌 Who You Are:You don’t just serve clients—you activate them. You're passionate about helping customers win, learn fast, and evolve. You’re obsessed with experience, efficiency, and making clients feel like they just hired their secret weapon.
📍 What You’ll Own:Onboard new clients with clarity, care, and 💥
Proactively guide clients toward success outcomes
Spot friction early and smooth it out fast
Create retention rituals that keep clients loyal & loud
Collect wins, feedback, and data to scale the journey
No more death-by-Zoom: async freedom included in your day + real-life meetups
AI-augmented dashboards to help you predict and wow
Work anywhere with WiFi + meet up in cool cities 🌎
Tech-forward onboarding + AI tools that don’t suck 🧠🤖
Custom benefits tailored to YOU (yup, we ask) 💡
Culture that celebrates growth, gratitude, and grit
Be the heartbeat of a company that doesn’t just talk about impact—we engineer it. You’ll play a key role in growing client success, retention, and profitability... while evolving your own career on your own terms.
Skills Required
- Experience onboarding and managing client relationships to drive success
- Proactive retention strategy creation and execution
- Ability to identify and resolve client friction quickly
- Experience using dashboards and data to measure and predict outcomes
- Comfort with AI-augmented tools and tech-forward onboarding systems
- Ability to work remotely, asynchronously, and on a flexible project basis
- Strong written and verbal communication skills
What We Do
Purple Unicorn is a modern talent acquisition and HR consultancy that partners with growth-minded companies to attract talent and install scalable, fully-managed HR systems. Operating as an embedded partner, the firm delivers full life-cycle recruiting and fractional HR leadership to help organizations hire with precision, scale culture, and retain high performers without adding permanent headcount, aligning closely to client strategy and hiring velocity.
