Top Customer Success Jobs in Hampton, VA

15 Days AgoSaved
Remote
Hampton, VA
100K-120K Annually
Senior level
100K-120K Annually
Senior level
Cloud • Software
As a Strategic Customer Success Manager, you'll foster relationships with key clients, guiding them to success, and ensuring long-term value realization while collaborating with various teams to enhance customer experience.
Top Skills: Microsoft Office 365Power BISalesforceSQLVideo Conferencing ToolsZendesk
Reposted 15 Days AgoSaved
Remote
Hampton, VA
Junior
Junior
Computer Vision • Security • Cybersecurity
The Technical Customer Success Manager engages with clients to ensure their success with Grip's SaaS solutions. Responsibilities include managing customer expectations, creating custom reports, and gathering feedback to influence product development.
Top Skills: AWSBi ToolsConfluenceJIRAMs TeamsPowershellPythonSalesforceSlackSQLZendesk
Reposted 15 Days AgoSaved
Remote
Hampton, VA
Senior level
Senior level
Artificial Intelligence • Fintech • Software • Financial Services
The Director of Customer Success will manage client relationships, oversee healthcare analytics, and lead project delivery for self-insured employers, focusing on cost containment solutions and actionable insights.
Top Skills: Bluespine SoftwareData AnalyticsHealthcare Claims Data
Reposted 15 Days AgoSaved
Remote
Hampton, VA
57K-65K Annually
Mid level
57K-65K Annually
Mid level
PropTech
The Client Success Manager manages a portfolio of Property Manager customers, ensuring high retention rates, preventing churn, and enhancing customer success through personalized solutions and engagement metrics analysis.
Reposted 15 Days AgoSaved
Remote
Hampton, VA
Senior level
Senior level
Real Estate • Software
The Director of Client Success & Renewals leads the function to enhance customer retention and renewals, leveraging AI and data-driven strategies. Responsibilities include managing a team, optimizing account performance, and driving strategic partnerships.
Top Skills: AISaaS
Reposted 15 Days AgoSaved
Remote
Hampton, VA
Mid level
Mid level
Artificial Intelligence • Healthtech
The Customer Success Manager will develop strong customer relationships, drive value from AI solutions, manage customer onboarding, and collaborate with internal teams for product enhancement and data analysis.
Top Skills: Ai SolutionsData AnalyticsMedical Imaging
Reposted 15 Days AgoSaved
Remote
Hampton, VA
Mid level
Mid level
Artificial Intelligence • Healthtech
The Customer Success Manager champions customer solutions, enhances value, manages relationships, and drives product enhancements while collaborating with internal teams.
Top Skills: AIData AnalyticsSaaS
Reposted 15 Days AgoSaved
Remote
Hampton, VA
Mid level
Mid level
Artificial Intelligence • Healthtech
The Customer Success Manager will advocate for customers, manage relationships, collaborate with internal teams, and drive value through data analysis and product enhancements.
Top Skills: AIData AnalyticsSaaS
Reposted 15 Days AgoSaved
Remote
Hampton, VA
100K-120K Annually
Entry level
100K-120K Annually
Entry level
Software • Cybersecurity
The Associate Customer Success Engineer will ensure customer satisfaction through onboarding, troubleshooting, and driving adoption of the Cyera platform, while acting as a technical advisor and advocate for clients.
Top Skills: APIsPythonSQLWeb Services
Reposted 15 Days AgoSaved
Remote
Hampton, VA
200K-220K Annually
Senior level
200K-220K Annually
Senior level
Software • Cybersecurity
We are seeking a Customer Success Engineer to manage post-sales relations, ensuring customers maximize Akeyless platform use through technical guidance and support.
Top Skills: AWSAzureBashDockerGCPKubernetesLinuxPython
Reposted 15 Days AgoSaved
Remote
Hampton, VA
Entry level
Entry level
Legal Tech
The Client Success Manager will enhance client experience, manage case progress, collaborate with attorneys, and improve operational workflows in a fast-paced environment.
Top Skills: AICase Management SystemCase Tracking ToolLegal Technology
Reposted 15 Days AgoSaved
Remote
Hampton, VA
102K-114K Annually
Senior level
102K-114K Annually
Senior level
Financial Services
As a Sr. Client Success Manager, you will manage relationships with financial institution clients, leveraging data-driven insights to enhance their marketing strategies and ensure high satisfaction and ROI from Alkami's Data & Marketing solution.
Top Skills: ConfluenceGainsightGoogle WorkspaceJIRASalesforceSlack
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Reposted 15 Days AgoSaved
Remote
Hampton, VA
81K-90K Annually
Mid level
81K-90K Annually
Mid level
Financial Services
The Client Success Manager II role involves guiding clients through onboarding to the Segmint Data & Marketing platform, ensuring they achieve marketing goals and facilitating smooth handoffs to long-term management.
Top Skills: ConfluenceGainsightGoogle WorkspaceJIRASalesforceSlack
Reposted 15 Days AgoSaved
Remote
Hampton, VA
150K-170K Annually
Senior level
150K-170K Annually
Senior level
Healthtech
Manage end-to-end client relationships for employers, TPAs, PBMs and consultants to drive retention and growth. Lead implementation, adoption, executive reviews, performance reporting, and cross-functional issue resolution. Identify expansion opportunities, mitigate account risk, and translate data into strategic recommendations to demonstrate measurable value.
Reposted 15 Days AgoSaved
Remote
Hampton, VA
Senior level
Senior level
Computer Vision • Information Technology • Security • Cybersecurity
Manage and develop a team of Customer Success Engineers, driving successful implementations and overseeing customer renewal outcomes. Establish onboarding playbooks, manage escalations, and influence product roadmap based on customer feedback.
Top Skills: ForgerockIaasIam TechnologiesOauthOktaPaasPingSaaSSAMLScim
Reposted 15 Days AgoSaved
Remote
Hampton, VA
Senior level
Senior level
Artificial Intelligence • Healthtech
The Customer Success Manager will be responsible for driving client success, managing enterprise accounts, and ensuring customer satisfaction through effective communication and relationship building with stakeholders.
Top Skills: Crm Systems
Reposted 15 Days AgoSaved
In-Office or Remote
Hampton, VA
Mid level
Mid level
AdTech • Marketing Tech
The Manager of Client Success leads and develops a team to provide exceptional client service, fostering relationships and driving revenue growth through strategic advice and data analysis.
Top Skills: AIProgrammatic Advertising
16 Days AgoSaved
Remote
Hampton, VA
65K-80K Annually
Mid level
65K-80K Annually
Mid level
Edtech • Machine Learning • Software • Database
As a Customer Success Manager, you will onboard school districts, assess data for engagement, maintain relationships, and manage renewals and feedback for product improvements.
Top Skills: Apple/MacGainsightGoogle SuiteSalesforce
16 Days AgoSaved
Remote
Hampton, VA
112K-140K Annually
Senior level
112K-140K Annually
Senior level
Software • Automation
The Sr. Customer Success Manager advocates for customers, enhances product adoption, identifies business outcomes, manages renewals, and conveys feedback internally.
Top Skills: Totango
16 Days AgoSaved
Remote
Hampton, VA
90K-130K Annually
Senior level
90K-130K Annually
Senior level
Real Estate • Financial Services • PropTech
The role supports the implementation and use of SitusAMC software for clients, managing configurations, training, and production support with moderate independence.
Top Skills: MS Office
16 Days AgoSaved
Remote
Hampton, VA
Senior level
Senior level
Cloud • Software • Consulting
The Customer Success Manager will drive customer experience, manage multiple accounts, align delivery teams with client goals, and ensure project success with government agencies.
Reposted 16 Days AgoSaved
In-Office or Remote
Hampton, VA
Senior level
Senior level
Artificial Intelligence • Software • Automation
The Senior Technical Customer Success Manager will oversee technical relationships with OEM partners, guiding implementation and integration of n8n's systems into their applications, and providing strategic advice on product and architecture decisions.
Top Skills: APIsJavaScriptTypescript
16 Days AgoSaved
Remote
Hampton, VA
152K-220K Annually
Senior level
152K-220K Annually
Senior level
Cloud • Social Media • Software
The Senior Enterprise Customer Success Manager will operate as a strategic partner for customers, ensuring they achieve measurable value from the platform, while managing retention and expansion opportunities within a portfolio of enterprise accounts.
Top Skills: Ci/Cd WorkflowsCloud InfrastructureDeveloper ToolingHubspot
16 Days AgoSaved
Remote or Hybrid
Hampton, VA
Mid level
Mid level
Artificial Intelligence • Healthtech • Information Technology • Software
The Senior Customer Success Manager will manage relationships with enterprise clients, support onboarding, lead projects, and enhance team productivity in the healthcare sector.
16 Days AgoSaved
Remote
Hampton, VA
112K-140K Annually
Senior level
112K-140K Annually
Senior level
Software • Automation
The Sr. Customer Success Manager acts as a customer advocate, driving customer engagement, adoption of product solutions, and ensuring satisfaction to achieve business outcomes. They manage renewals, assess customer health, and provide feedback to improve services.
Top Skills: Totango
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