Top Customer Success Jobs in Hampton, VA

The Customer Success Manager will manage high-value public sector accounts, drive strategic alignment, and ensure customer satisfaction and growth through collaboration and data insights.

Lead a team of Customer Success Managers and Engineers, overseeing customer outcomes in the federal segment, and ensuring adoption and retention of the RegScale platform.

The Customer Success Engineer role involves providing Tier 1 and Tier 2 technical support, troubleshooting issues, maintaining records, and supporting customer success initiatives.

As a Customer Success Manager, you will advise customers on using TENEX's MDR platform, ensuring engagement, satisfaction, and success while managing risks and driving product improvements.

The Customer Success Manager ensures customer satisfaction and retention by facilitating onboarding, maintaining relationships, and driving value for clients using Amper's manufacturing solutions.

As a Customer Success Manager, you'll manage relationships with 40-60 automotive repair businesses, focusing on retention, expansion, and driving customer success through engagement and training.

As a Customer Success Manager (CSM), you'll support SMB customers, enhance their engagement, lead trainings, and ensure seamless experiences across departments.

The Customer Success Manager is responsible for retaining and expanding customer relationships, facilitating strategic partnership interactions, and managing renewal processes for 40+ accounts.

The Customer Success Manager will cultivate relationships with clients, ensuring they derive maximum value from Vectra's AI-driven cybersecurity solutions while driving customer satisfaction and expansion opportunities.

The Scale Customer Success Manager will enhance customer experiences, drive adoption, manage lifecycle metrics, and support scalable strategies for customer success using analytics and proactive solutions.

As a Manager of Customer Success, oversee a team to enhance customer experience and retention, coaching staff, implementing frameworks, and analyzing performance metrics.

The Customer Success Manager will develop relationships with partner practices to drive retention and growth of transaction volume while leveraging data and technology to optimize engagement and outcomes.

The Head of Customer Success and Implementation will lead a team to maximize client satisfaction, drive revenue, and ensure effective onboarding. Responsibilities include overseeing client performance, managing account growth, and developing strategies for retention and upselling.

The Customer Success Associate will lead customer onboarding, enhance customer experience, monitor data trends for growth, and collaborate across teams to improve the customer journey.

The Customer Success Manager increases customer retention and business growth by managing customer relationships, implementing strategic initiatives, and ensuring customer satisfaction with CommandLink's services.

Responsible for client relationships, managing P&L, driving account growth, overseeing project delivery, and ensuring customer success for cloud and IT transformation projects.

The Enterprise Customer Success Manager will manage a portfolio of strategic accounts, driving customer satisfaction, product adoption, renewals, and revenue retention while collaborating with cross-functional teams.

The Customer Success Associate will manage mid-market clients to drive retention, growth, and satisfaction while promoting InvoiceCloud's services through effective relationship management.

The Director of Customer Success will lead a team, drive customer advocacy, retention, and growth, analyze metrics, and enhance customer engagement strategies.

Manage mid-market customer portfolios, ensuring onboarding, monitoring engagement, conducting training, and driving renewals while advocating for customer needs.

As a Customer Success Manager, you'll guide clients through onboarding, deliver training sessions, maintain documentation, and provide ongoing support to ensure successful product usage.

The role involves supporting CX data operations, analyzing performance metrics, managing CX analytics inquiries, and presenting insights through reports and dashboards.

The Account Manager is responsible for revenue growth across a portfolio of ~150 accounts, driving upsells, renewals, and cross-functional collaboration with Product and Marketing teams.

As a Customer Success Manager at Vanta, guide mid-market customers through their security and compliance journeys, ensuring satisfaction and retention.

Lead a team of Client Strategy Managers to drive client engagement, retention, and revenue growth through strategic planning and execution.