Top Entry Level Jobs

Manages outside sales for commercial truck parts and services by visiting existing customers, prospecting new accounts, coordinating orders and service sales, securing pricing approvals, monitoring deliveries, maintaining customer records, submitting reports, and representing the dealership professionally.

Supports the Financial Institutions Group through research, financial and market analysis, executive presentations, pitchbooks, credit underwriting, transaction activity, and strategic projects. Creates materials for leadership, clients, and internal forums while managing deadlines across multiple assignments. The role requires strong communication, analytical, problem-solving, presentation, and Microsoft Office skills.

Manages credit and collections for assigned accounts by reviewing aging reports, conducting collection calls, analyzing customer risk, reconciling deductions and disputes, documenting account adjustments, and coordinating with customers, sales, cash application, and management. The role also processes refunds, responds to inquiries, monitors delinquent receivables, and supports special projects while maintaining accurate and timely accounts receivable records.

Build and maintain relationships with referring physicians, urgent care centers, and occupational medicine clinics. Explain physicians, specialties, services, scheduling, and referral processes; identify referral barriers and growth opportunities; communicate feedback to leadership; coordinate issue resolution with internal teams; document outreach activity; and support community events. The role requires frequent local travel and occasional evening or weekend commitments.

Designs and executes network equipment test plans, validates Ciena product interoperability, supports optical and Ethernet network implementation, and provides onsite engineering expertise. Responsibilities include equipment commissioning, inventory verification, troubleshooting, performance analysis, customer support, standards development, documentation, and Tier III/IV deployment assistance. The role requires expertise in Ciena platforms, SONET, DWDM, ROADM, Ethernet, IP/MPLS, network management systems, and legacy TDM technologies.

Assists with twice-monthly payroll processing, payroll and benefits reporting, audits, document retention, employee inquiries, benefits administration, compliance communications, and related projects. Collaborates with Payroll, Benefits, Human Resources, and Accounting teams in a professional office environment.

Supports Department of Defense acquisition operations by preparing acquisition packages, maintaining audit-ready contract files, developing cost estimates and market research, tracking funding and approvals, managing contracting metrics, improving processes, and coordinating contract status with CORs, leadership, and stakeholders.

Supervises daily help desk operations, leads and trains technicians, manages ticketing workflows and escalations, monitors SLAs and performance metrics, administers help desk systems, and coordinates with IT teams to resolve technical issues. The role also oversees hardware and software inventory, license administration, policy compliance, procedure improvements, staff performance, and end-user support for field and home-office personnel.

Leads Tier 1 and Tier 2 technical customer support teams, coaching employees and managing service quality, staffing, workflows, and support metrics. Partners with Product, Engineering, QA, Customer Success, and Implementation to resolve recurring issues and improve the product. Develops AI strategies for ticket triage, knowledge management, quality assurance, analytics, and workflow efficiency while maintaining strong customer outcomes.

Provide Level 1 technical support for Canvas LMS users, administrators, faculty, staff, and students through tickets, phone, and live chat. Troubleshoot user issues, answer how-to questions, replicate and document simple bugs, maintain thorough ticket records, provide timely updates, and escalate unresolved issues to Tier 2 Support. The role also includes creating support documentation and assisting users in English and Spanish.