Top Tech Jobs & Startup Jobs in Dallas, TX

The Patient Case Manager supports patients in accessing Pfizer’s gene therapy and hemophilia products, managing their treatment journey, and providing assistance with enrollment, benefits verification, and reimbursement processes. The role emphasizes customer service, compliance, and collaboration with healthcare providers and treatment centers.

The role involves contributing to the design and implementation of managed services solutions, providing technical consultation, leading design workshops, maintaining client relationships, and overseeing technology upgrades. A subject matter expert, the consultant will also support technical sales and assist in assessing effort required for service engagements while ensuring the delivery of Managed Services offerings.

As a Customer Advocate at LogicManager, you will engage potential customers, guide them through their journey, manage leads, demo the software, and collaborate with teams to contribute to the company's culture and objectives. This role emphasizes building relationships and delivering value rather than traditional sales tactics.

As a Customer Success Manager, you will manage a portfolio of clients, ensuring they derive maximum value from LogicManager's risk management software. Responsibilities include conducting product demos, managing onboarding processes, developing retention strategies, and advocating for customer needs. You'll also identify expansion opportunities and work collaboratively with other teams to enhance customer experience and mitigate churn.