Top Senior Operations Jobs in Dallas, TX

Leads technology operational excellence by coordinating initiatives, deliverables, governance routines, and cross-functional priorities. Analyzes performance and risk data, develops executive dashboards and reports, tracks milestones, manages action items, supports problem resolution, and drives continuous improvement. Partners with technology leaders to identify risks, dependencies, resource challenges, and operational inefficiencies while facilitating accountability and decision-making across technology and business teams.

The Business Operations Specialist will oversee operational execution, performance reporting, financial planning, and strategic initiative management across cross-functional teams, ensuring alignment with the organization's goals.

Supports Fraud and Claims Operations by analyzing, mapping, documenting, and redesigning business processes. Develops SOPs, workflow diagrams, job aids, and future-state operating models while identifying efficiency, risk, control, compliance, and automation opportunities. Collaborates with business leaders, operations, technology, risk, and compliance teams to standardize processes, facilitate reviews, maintain governance documentation, and support transformation and continuous improvement initiatives.

Supports the high-volume Back Office Title Release team by contacting customers, dealerships, DMVs, financial institutions, and vendors; researching and resolving title issues; tracking production and quality metrics; completing regulatory workflows; coordinating with internal departments; and maintaining strong customer and partner relationships.

Serve as the Operational Organization's primary liaison to Incident Management: triage and prioritize incidents, communicate real-time impact to stakeholders, contribute clearing and custody domain expertise to postmortems, drive corrective actions, document SOPs and workarounds, build knowledge-base articles, and coordinate cross-functional teams to ensure operational remediation and process improvements.

Senior RevOps leader partnering with the CRO to own GTM operations: manage revenue tech stack, ensure data integrity and forecasting accuracy, optimize lead-to-renewal lifecycle, build revenue analytics and dashboards, and lead cross-functional initiatives to drive ARR growth and operational scale.

Serve as liaison for the Employee Scorecard Program to develop, implement, and maintain performance scorecards. Lead onboarding, analyze workflows, recommend technical and procedural improvements, support testing, change management, training, and ensure governance and adoption across stakeholders.

Leads complex legal operations business processes from requirements and design through testing and implementation. Drives process optimization, technology-enabled transformation, risk and control management, KPI development, stakeholder alignment, and continuous improvement. Uses data and analytics to improve performance, develops business cases and requirements, partners with technology teams, and mentors employees and business partners. The role requires extensive process management experience, regulated-environment knowledge, and frequent in-office work.

The Alarm Operations Manager oversees the installation and service of fire alarm systems, manages budgets, improves processes, and ensures safety and training compliance while driving revenue and productivity.

Manage plant operations focusing on productivity, safety, and continuous improvement. Supervise production and maintenance, ensure compliance, and lead staff development.

The Senior Engineering Operations Manager will guide transit agency clients on operational strategies, maintenance planning, and system readiness, leveraging extensive experience in public transit operations.

Manage operations for Via's intermodal transit service, oversee a team, solve operational issues, and develop relationships with partners and communities.

Process and monitor daily ACH transactions and files, handle returns, stop payments, reclaims, and rejected entries. Prepare and maintain ACH reports and records, assist with ACH origination and service setups, and respond to internal and external inquiries while supporting management with operational duties.

Oversee Vizient Reserve’s Supplier Operations team, managing workflows, priorities, staffing, resources, and deliverables. Lead, coach, and develop employees while administering performance management and organizational policies. Provide financial reporting, forecasts, and business analysis; collaborate with clients and leadership to clarify needs and communicate project updates. Drive process, reporting, service, and team-effectiveness improvements while ensuring quality and operational objectives are met.

Lead operational health, incident/change/release management, and test automation for the enterprise Workday platform. Coordinate bi-annual releases, tenant migrations, environment governance, and regression testing. Drive automation, monitor KPIs and dashboards, manage stakeholders and vendors, and deliver executive reporting to improve reliability, reduce incidents/MTTR, and increase automated regression coverage.

Build and maintain Excel data models and Looker dashboards to report sales bookings, invoicing, and commissions; manage commissions processes and special incentives; respond to external commission inquiries; optimize and maintain Salesforce, Logisense and Five9 VCC records; produce analysis and reports for Sales, Billing and executives; streamline processes, automate workflows, and manage cross-functional projects.

The Director of Franchise Operations will lead operations for 500+ Wingstop franchises in the Northeast, focusing on P&L management, KPIs, and team development.

Lead a unit of production managers overseeing pre-purchase review of correspondent residential mortgage loan files to ensure documentation, regulatory compliance, and guideline adherence. Manage SLAs, quality, pipelines, reporting, continuous improvement, and team hiring, coaching, training, and performance management to meet productivity, quality, and cost goals.

Oversee daily business operations for the Plano headquarters, including governance, budget tracking, vendor management, facilities, physical security, compliance, and administrative coordination with global offices. The role manages operational reporting, procurement, invoicing workflows, onboarding logistics, executive events, workplace services, and cross-border collaboration between U.S. leadership and India-based engineering centers.

Oversees claims-management operations, quality reviews, compliance with client and regulatory requirements, service standards, staffing, training, budgeting, and profit-and-loss management. Develops business plans, maintains client relationships, supervises fewer than 25 colleagues, and supports performance management, hiring, and organizational quality programs. Travel is required as needed.

Lead a team managing operational stability of enterprise IAM platforms: oversee incident/problem/change management, monitoring, capacity, RCA, automation, dashboards, compliance, runbooks, and continuous improvement while partnering with engineering, security, and business stakeholders.

Leads claims operations, including auto claims management, strategy, regulatory and quality compliance, service improvement, budgeting, cost control, staffing, succession planning, and development of claims managers and supervisors. The role drives profitability, performance standards, corrective actions, cross-functional collaboration, and customer service outcomes. It requires extensive insurance claims expertise, leadership experience, financial analysis capabilities, and knowledge of applicable laws and regulations.

The Director of Operations manages daily operations to achieve excellence, oversees P&L, defines goals, and collaborates with business units.

Lead operations optimization by implementing automation, AI tools, and system integrations across brokerage operations. Manage teams, ensure regulatory compliance, support large system and client conversions, build dashboards (Power BI/Tableau), analyze KPIs, and partner with technology and compliance to reduce manual work and improve efficiency.

Lead production operations and governance for a SAP S/4HANA Private Cloud landscape. Responsibilities include system monitoring, incident triage, troubleshooting, transport and release coordination, SAP provider management, migrations, upgrades, refreshes, cutovers, integration monitoring through SAP CPI and Integration Suite, BTP readiness, user administration, access troubleshooting, compliance support, and root-cause analysis. The role coordinates across SAP, infrastructure, integration, functional, vendor, and business teams while maintaining operational procedures and governance.