Top Senior Operations Jobs in Dallas, TX

Own and execute strategic initiatives across the Data & Analytics organization, drive process improvement and automation, facilitate cross-functional working groups, support executive decision-making, and prepare leadership communications. The role requires strong problem-solving, stakeholder influence, commercial judgment, risk and controls awareness, organizational skills, and the ability to manage priorities in an ambiguous environment.

Supports North America Sales through revenue strategy and operations. Advises sales leadership on go-to-market strategy, forecasting, pipeline performance, quota setting, territory design, deal reviews, and complex negotiations. Partners cross-functionally with Deal Desk, Legal, Finance, Marketing, Enablement, and Ecosystem teams to improve processes, tools, and operating rhythms. The role also drives data-informed performance improvements and executive-level revenue initiatives.

Lead revenue operations strategy and execution, advising sales leaders and implementing the revenue operating model. Oversee territory planning, quota setting, forecasting, reporting, business intelligence, process optimization, and performance management. Partner cross-functionally to improve revenue effectiveness, standardize processes, and support data-driven decisions. Mentor Revenue Operations team members and contribute to applications, data, reporting, and change-management improvements.

Lead business operations for Payments and Global Banking Technology by coordinating operational opportunities, working groups, strategic alignment, executive reporting, risk escalation, and stakeholder communications. The role develops business cases, maintains KPI dashboards and data controls, prepares senior-level presentations, manages operational content, identifies process improvements, and supports automation and controlled LLM-enabled workflows. Success requires strong analytical, communication, prioritization, and execution skills in a complex banking environment.

Leads business management for Merchant Services Fraud, including executive reporting, KPI/KRI governance, OKRs, budget and capacity tracking, strategic investment oversight, and cross-functional execution. Develops data-driven insights, improves operating models and tooling, manages operational risk and resiliency activities, and maintains governance repositories. Partners with Finance, Technology, Operations, Legal, and Compliance to resolve blockers, improve efficiency, and support fraud prevention outcomes.

Provides strategic and operational leadership across clearing firm operations, overseeing securities processing, controls, risk, compliance, staffing, vendors, and service delivery. Leads complex cross-functional initiatives, process improvements, automation, and operating-model development. Manages performance metrics, escalations, policies, business continuity, budgets, and operational readiness while developing managers and teams and partnering with business, technology, finance, risk, compliance, and external providers.

Lead enterprise strategy development, capital allocation, financial modeling, market analysis, and cross-functional execution for defense technology initiatives. Support strategic planning, evaluate portfolio and investment tradeoffs, develop business cases, drive acquisition and integration efforts, establish performance cadences, and resolve execution bottlenecks. Partner with senior stakeholders across a technology-driven organization to translate strategic priorities into measurable growth and operational outcomes.

Lead enterprise strategy, capital allocation, financial modeling, and cross-functional execution for defense technology growth. Evaluate portfolio investments, market opportunities, and risk-adjusted returns while translating strategic priorities into measurable operating plans. Lead acquisition and strategic investment integration, establish governance and performance cadences, track synergies, resolve bottlenecks, and influence senior stakeholders across technical and business functions.

Analyzes manufacturing, supply chain, and business performance to identify improvement opportunities. Performs capacity modeling, scenario analysis, KPI development, and quality-cost analysis. Partners with leaders and cross-functional teams to establish performance targets, develop turnaround plans, and execute continuous improvement initiatives that improve revenue, EBITDA, customer service, and operational efficiency.

Provides technical and operational support for data center teams, including troubleshooting systems, cable testing, process improvement, data analysis, documentation, training materials, UAT, and project coordination. Supports platforms such as Remedy, Oracle, and Siebel while investigating operational trends, validating data, resolving access issues, and improving service delivery and provisioning workflows.

Owns the functional administration, data quality, integration support, and continuous improvement of finance platforms, with emphasis on client and matter management, accounts receivable, collections, master data, reporting, and enterprise integrations. The role translates business requirements into system specifications, coordinates testing and releases, investigates cross-system discrepancies, manages vendor escalations, and partners with Finance, Billing, Collections, IT, HR, Security, and reporting teams.

Manages an enterprise transaction services operations unit, overseeing staffing, employee development, workflow, compliance, risk, budgets, reporting, forecasting, and process improvement. Leads high-volume, SLA-driven teams, analyzes operational metrics, resolves complex escalations, coordinates with technology and risk partners, and implements process or system changes. Ensures service quality, productivity, capacity, regulatory adherence, and continuous operational improvement while coaching employees and driving business outcomes.

Leads operational and financial performance across a multifamily housing portfolio. Oversees regional directors, budgeting, forecasting, NOI growth, occupancy, revenue optimization, expense management, asset strategies, repositioning, compliance, organizational change, and leadership development. Partners with ownership and asset management while balancing profitability, resident satisfaction, employee engagement, and community impact.

Serves as the functional IT lead for Coupa procurement and Aderant Sierra financial operations. Supports procure-to-pay, supplier onboarding, accounts payable, general ledger, trust accounting, payments, banking, expenses, and related integrations. Translates business needs into requirements, configurations, mappings, testing, controls, documentation, and production support. Investigates incidents and data issues, coordinates vendors and technical teams, and improves system reliability, reconciliation, compliance, and operational efficiency.

Oversee IT infrastructure across stores, offices, and cloud environments. Manage systems and network administration, telecom, hardware and software deployments, backups, disaster recovery, data loss prevention, point-of-sale technology, payment terminals, reporting, and service providers. Support requirements gathering, software updates, critical issue escalation, and internal resource distribution while leading technology projects and partnering with executives and business departments.

Leads academic operations across a multi-campus health sciences university, translating institutional strategy into scalable processes and performance outcomes. Oversees scheduling, faculty workload planning, curriculum operations, academic policy governance, accreditation readiness, committee operations, budgets, clinical education quality, and instructional innovation. Partners with academic and administrative leaders to standardize delivery across residential, hybrid, and online modalities, improve student and faculty outcomes, and strengthen external partnerships. This campus-based role requires 25–30% travel to other U.S. campuses.

Manage onsite imaging operations, workflows, staffing, capacity, financial reporting, SLAs, security, chain-of-custody controls, equipment maintenance, and disaster recovery. Lead performance coaching, resource allocation, system utilization, program implementations, staff onboarding, and client support while serving as backup for the Senior Operations Manager.

Lead a unit of production managers overseeing pre-purchase review of correspondent residential mortgage loan files to ensure documentation, regulatory compliance, and guideline adherence. Manage SLAs, quality, pipelines, reporting, continuous improvement, and team hiring, coaching, training, and performance management to meet productivity, quality, and cost goals.

Owns execution of the Dallas business-process pilot and scales the resulting framework across acquired brands. Responsibilities include translating lead-to-invoice recommendations into SOPs, training, KPIs, implementation plans, and measurable outcomes; aligning new brands to standardized processes; coordinating with IT, finance, consultants, and brand teams; and leading continuous process improvement across sales, quoting, order entry, contracting, invoicing, and back-office operations.

Leads customer support operations across in-house and outsourced teams, owning satisfaction, resolution time, quality, cost, workforce planning, vendor performance, and team development. Oversees reputation management and Trust & Compliance casework involving content moderation, DMCA, and privacy. Partners with Legal, Product, Engineering, and support tooling teams to improve processes, automation, escalation workflows, and customer experience.

Drives operational consistency and continuous improvement across corporate restaurants nationwide. Leads field assessments, root cause analysis, operational pilots, SOP development, safety and compliance initiatives, new restaurant openings, acquisition integrations, and cross-functional projects. Coaches district and field leaders, strengthens process standardization, tracks corrective actions, and translates corporate strategy into practical restaurant-level execution. Based in DFW, the role requires 50–75% travel.

Lead NORY’s Dallas-Fort Worth expansion and summer camp operations. Develop the regional growth strategy, secure school and community partnerships, recruit and manage local educators, oversee budgets and P&L, ensure childcare and safety compliance, and drive family outreach and enrollment. Collaborate with New York headquarters on training, resources, brand alignment, and operational execution while building scalable systems for the new market.

Manages day-to-day operations and strategic initiatives for the Financial Services and Capital Markets business unit. Responsibilities include implementing strategy, improving processes, promoting AI tool adoption, coordinating with firm-wide functions, analyzing budgets and KPIs, supporting pricing and profitability decisions, and assisting with recruitment, onboarding, workload allocation, and talent development. The role also prepares leadership reports and supports business development and client relationship initiatives.

Supervises information governance operations and builds a dedicated data transfer function. Coordinates distributed team workflows, manages intake and transfer queues, handles escalated governance matters, maintains chain-of-custody documentation, and reports service levels and capacity. Develops procedures, trains staff, supports platform implementation, and oversees records disposition, iManage remediation, legacy-platform retirement, matter mobility, and attorney departure or arrival workflows.

Analyze operational challenges, identify root causes, and uncover trends through data analysis. Build Tableau dashboards and executive presentations, deliver actionable insights, recommend workflow and tool improvements, and collaborate with Business Operations teams on continuous improvement initiatives. The role focuses on optimizing service delivery, operational performance, and customer escalation management.