Top Senior Operations Jobs in Dallas, TX

Serve as the Operational Organization's primary liaison to Incident Management: triage and prioritize incidents, communicate real-time impact to stakeholders, contribute clearing and custody domain expertise to postmortems, drive corrective actions, document SOPs and workarounds, build knowledge-base articles, and coordinate cross-functional teams to ensure operational remediation and process improvements.

Lead quality control and assurance for Compliance Operations, perform AML process reviews (KYC, transaction monitoring, screening), drive process improvements, partner with stakeholders and vendors, deliver quality reporting and scale the quality program.

The Business Operations Specialist will oversee operational execution, performance reporting, financial planning, and strategic initiative management across cross-functional teams, ensuring alignment with the organization's goals.

The Director of Operations oversees regional store operations, ensures excellent customer service, fosters team development, manages financial performance, and implements strategic initiatives for growth.

The Global Head of Operations at QSIC will build and scale operations for their intelligent audio platform, leading global teams, managing installations, overseeing customer support, and ensuring operational excellence across multiple regions.

This role involves managing project execution, data analysis, improving supply chain processes, and supporting project delivery at Oliver Wyman.

Lead on-premise channel operations and technologies for restaurants, overseeing POS, kiosks, digital menu boards, KDS, and BOH/FOH systems. Scale and commercialize digital platforms, monitor performance, analyze data for improvements, and collaborate cross-functionally to enhance customer experience and operational efficiency.

Lead the strategy, development, and performance of AIG's legal matter management and e-billing platforms, ensuring effective engagement with stakeholders and software providers. Oversee a team handling claim spend data and reporting for law firms and vendors, optimizing processes and outcomes.

Define and document operating procedures for multi-team conference delivery, implement process improvements and tools, manage complex event projects and stakeholders, and oversee financial management of large event budgets while reporting KPIs and delivering operational excellence.

Provide high-touch support to Origination channels by resolving mortgage servicing and escrow inquiries via phone and email. Troubleshoot complex escrow issues, process ACH and payoff requests, handle VOMs and manual check processes, perform accurate data entry, route complaints and escalations, log root causes, and collaborate with internal partners to close issues.

Lead and scale Aurora's frontline B2B support organization (Tier 1): hire and manage teams, define customer-centric standards, run workforce planning and KPIs, improve omnichannel and AI/self-service support, partner with Tier 2, analytics, product, and leadership to ensure high-quality, scalable customer experience.

Manage plant operations focusing on productivity, safety, and continuous improvement. Supervise production and maintenance, ensure compliance, and lead staff development.

The Alarm Operations Manager oversees the installation and service of fire alarm systems, manages budgets, improves processes, and ensures safety and training compliance while driving revenue and productivity.

The Senior Engineering Operations Manager will guide transit agency clients on operational strategies, maintenance planning, and system readiness, leveraging extensive experience in public transit operations.

Manage operations for Via's intermodal transit service, oversee a team, solve operational issues, and develop relationships with partners and communities.

Process and monitor daily ACH transactions and files, handle returns, stop payments, reclaims, and rejected entries. Prepare and maintain ACH reports and records, assist with ACH origination and service setups, and respond to internal and external inquiries while supporting management with operational duties.

Public LCA notice for a Manager-Operations role at Mavenir seeking H-1B/E-3 nonimmigrant employment. Lists salary figures, work sites (Richardson, TX office and Maple Valley, WA remote home), employment period (01/27/2027–01/26/2030), and public inspection contact. No specific job duties or candidate qualifications are provided in the posting.

Manage daily trustee, title, and default loan operations; lead and develop an operations team; monitor workflows and performance metrics; drive process improvements and ensure regulatory and investor compliance; collaborate with legal, servicing, title, and compliance teams; handle escalations and maintain operational procedures, audits, and training materials.

The Director of Franchise Operations will lead operations for 500+ Wingstop franchises in the Northeast, focusing on P&L management, KPIs, and team development.

Lead a unit of production managers overseeing pre-purchase review of correspondent residential mortgage loan files to ensure documentation, regulatory compliance, and guideline adherence. Manage SLAs, quality, pipelines, reporting, continuous improvement, and team hiring, coaching, training, and performance management to meet productivity, quality, and cost goals.

Build and maintain Excel data models and Looker dashboards to report sales bookings, invoicing, and commissions; manage commissions processes and special incentives; respond to external commission inquiries; optimize and maintain Salesforce, Logisense and Five9 VCC records; produce analysis and reports for Sales, Billing and executives; streamline processes, automate workflows, and manage cross-functional projects.

Oversee daily moving and storage operations, supervise and hire staff and contractors, ensure safety and regulatory compliance, maintain quality and equipment, manage budgets, margins, inventory, scheduling, training, and capacity expansion to meet service and profitability goals.

The Director of Operations oversees geotechnical engineering and construction materials testing, ensuring operational excellence, managing resources, and leading growth initiatives while fostering a positive work environment.

The Director of Operations manages daily operations to achieve excellence, oversees P&L, defines goals, and collaborates with business units.

Lead operations optimization by implementing automation, AI tools, and system integrations across brokerage operations. Manage teams, ensure regulatory compliance, support large system and client conversions, build dashboards (Power BI/Tableau), analyze KPIs, and partner with technology and compliance to reduce manual work and improve efficiency.