Top Senior Operations Jobs in Dallas, TX

Lead business operations for Payments and Global Banking Technology by coordinating operational opportunities, working groups, strategic alignment, executive reporting, risk escalation, and stakeholder communications. The role develops business cases, maintains KPI dashboards and data controls, prepares senior-level presentations, manages operational content, identifies process improvements, and supports automation and controlled LLM-enabled workflows. Success requires strong analytical, communication, prioritization, and execution skills in a complex banking environment.

Leads business management for Merchant Services Fraud, including executive reporting, KPI/KRI governance, OKRs, budget and capacity tracking, strategic investment oversight, and cross-functional execution. Develops data-driven insights, improves operating models and tooling, manages operational risk and resiliency activities, and maintains governance repositories. Partners with Finance, Technology, Operations, Legal, and Compliance to resolve blockers, improve efficiency, and support fraud prevention outcomes.

Lead enterprise strategy development, capital allocation, financial modeling, market analysis, and cross-functional execution for defense technology initiatives. Support strategic planning, evaluate portfolio and investment tradeoffs, develop business cases, drive acquisition and integration efforts, establish performance cadences, and resolve execution bottlenecks. Partner with senior stakeholders across a technology-driven organization to translate strategic priorities into measurable growth and operational outcomes.

Lead enterprise strategy, capital allocation, financial modeling, and cross-functional execution for defense technology growth. Evaluate portfolio investments, market opportunities, and risk-adjusted returns while translating strategic priorities into measurable operating plans. Lead acquisition and strategic investment integration, establish governance and performance cadences, track synergies, resolve bottlenecks, and influence senior stakeholders across technical and business functions.

Analyze operational challenges, identify root causes, and uncover trends through data analysis. Build Tableau dashboards and executive presentations, deliver actionable insights, recommend workflow and tool improvements, and collaborate with Business Operations teams on continuous improvement initiatives. The role focuses on optimizing service delivery, operational performance, and customer escalation management.

Leads technology business operations by managing workforce planning, capacity, budgets, vendor relationships, IT performance reporting, organizational health, and operational improvements. Partners with CIO, CTO, and technology leadership to align resources, financial investments, delivery priorities, risks, and dependencies. Develops KPIs and dashboards, oversees vendor spend and contracts, supports transformation initiatives, and improves employee engagement across complex IT portfolios. This is an individual contributor role without direct reports.

Analyzes operational issues, researches resolutions, develops procedures, and performs complex analytics and exception testing. Leads implementation of products and services, monitors operational changes, identifies trends, produces performance reports, and supports continuous process improvement. The role also requires wire transfer processing knowledge, regulatory compliance awareness, process mapping, change management, and effective communication with business partners.

Manage cloud-first enterprise technology, network infrastructure, identity, security, endpoint, and device-management platforms. Lead IT and infrastructure projects, mentor junior engineers, oversee the service desk, manage workstation lifecycle operations, improve observability and compliance, resolve outages, and participate in after-hours on-call support. The role also requires cross-functional collaboration, technical documentation, budgeting, and support for a nationwide remote workforce.

Provides administrative and coordination support to Operations leadership, including calendar and meeting management, communications, travel planning, expense reporting, event logistics, records maintenance, onboarding and offboarding coordination, and project tracking. The role requires strong organization, discretion, communication, prioritization, and attention to detail while working onsite four days per week and supporting leaders across the organization.

Lead NORY’s Dallas-Fort Worth expansion and summer camp operations. Develop the regional growth strategy, secure school and community partnerships, recruit and manage local educators, oversee budgets and P&L, ensure childcare and safety compliance, and drive family outreach and enrollment. Collaborate with New York headquarters on training, resources, brand alignment, and operational execution while building scalable systems for the new market.

Leads internal IT systems and operations, including identity and access management, endpoint management, IT support, onboarding and offboarding, asset and SaaS lifecycle management, automation, vendor relationships, and compliance partnerships. Manages a small IT team, improves service processes, supports audits, strengthens security controls, and delivers scalable technology services for a distributed workforce.

Leads mortgage operations for correspondent residential loan pre-purchase review. Oversees Production Managers, ensuring documentation, regulatory compliance, quality, productivity, and service-level goals. Analyzes processes to improve efficiency and reduce costs, monitors pipelines and reporting, presents performance insights, and manages hiring, coaching, training, and performance development. Requires advanced residential mortgage and regulatory knowledge, leadership experience, mortgage software expertise, and occasional travel.

Supports engagement operations across Spend Management by maintaining project data in ERP and PSA systems, conducting data-quality reviews and audits, preparing operational and financial reports, reviewing project financial information, investigating discrepancies, maintaining documentation, and coordinating routine corrections. The role collaborates with Finance, project managers, delivery teams, and business leaders while contributing to process improvements, training materials, and consistent engagement lifecycle execution.

Manages operational support across a geographically dispersed distribution network of more than 50 sites and 800 employees. Responsibilities include leadership training, safety and regulatory compliance, performance monitoring, budget oversight, contractor management, employee coaching, project execution, and operational planning. The role requires advanced airport operations and maintenance knowledge, strong leadership and analytical skills, a valid driver’s license, background-check eligibility, and travel up to 75%.

Manage engineering operations across planning, governance, budgets, workforce coordination, vendor and SaaS asset management, security reviews, compliance, disaster recovery, and executive reporting. Partner with engineering, product, delivery, finance, procurement, security, and vendors to track priorities, resources, risks, costs, and operational performance. Support onboarding, leadership meetings, communications, learning programs, audits, and process improvements across a matrixed technology organization.

Manages business performance reporting, KPI analysis, forecasting, promotion ROI analysis, investment approvals, financial reporting, and monthly close support. The role also coordinates with finance and cross-functional teams on production allocation, delivery, logistics, inventory, and customer issues. It requires Korean-English bilingual communication, quantitative analysis, financial literacy, and independent management of multiple assignments in a time-sensitive office environment.

Leads the transformation and scaling of Legal Operations through standardized workflows, governed knowledge, self-service pathways, automation, AI, and measurable performance improvements. Develops the operating model, technology roadmap, process governance, metrics, and change-management strategy while partnering with Legal, Technology, Security, Privacy, and business stakeholders. The role distinguishes routine work suitable for automation from complex matters requiring legal judgment and drives implementation, adoption, and continuous optimization.

Lead a 24x7x365 operations resilience function across two locations, owning incident management and business continuity. Maintain staffing, KPIs, incident severity framework, run drills/tabletops, drive cross-functional adoption of processes and tooling, perform risk and BIA assessments, and deploy AI/automation to improve efficiency and reduce errors. Interface with customers and senior leaders and oversee audits and vendor continuity risk.

Manages Claims business-unit operations, strategic initiatives, policies, procedures, reporting, budgets, staffing, and performance analysis. Partners with executives and other departments to achieve operational goals, improve processes, ensure compliance, and support financial decisions. Oversees analysts and administrative staff, coordinates projects, manages reporting accuracy, and handles hiring, development, and performance management. Requires strong project management, analytical, communication, and leadership skills, with occasional travel.

Oversee operational and financial performance for an assigned single-family rental market. Responsibilities include P&L and budget analysis, property inspections, vendor management, leasing and pricing coordination, compliance, emergency response, KPI reporting, process improvement, and leadership of field support teams. The role requires regular property visits, cross-functional collaboration, customer satisfaction oversight, asset preservation, and accountability for market profitability and operational performance.

Own revenue management and operational performance across a student housing portfolio. Develop pricing, occupancy, leasing, and revenue forecasts; validate property-level strategies; monitor competitive markets and operational KPIs; and present performance recommendations to leadership and clients. Lead reporting accuracy, data integrity, corrective actions, and analytical team development while periodically traveling for asset and market tours.

Coordinates client relations operations, including case management, KPI and NPS reporting, systems support, IT ticket resolution, corporate order processing, fulfillment, stock management, knowledge-base maintenance, ambassador training, system testing, and operational planning. Partners with distribution, supply, merchandising, and digital product teams to improve workflows, resolve client service issues, and enhance the luxury client experience.

The Alarm Operations Manager oversees the installation and service of fire alarm systems, manages budgets, improves processes, and ensures safety and training compliance while driving revenue and productivity.

The Senior Engineering Operations Manager will guide transit agency clients on operational strategies, maintenance planning, and system readiness, leveraging extensive experience in public transit operations.

Manage operations for Via's intermodal transit service, oversee a team, solve operational issues, and develop relationships with partners and communities.